Business Support Case Study: Rightway Compliance
About the business
- Business name: Financial Crime Management Group Ltd trading as Rightway Compliance
- Support programme: Big Ambitions Essentials
- Participant name: Neil Tyson ACFS, Creator and Principal Financial Crime Advisor
Rightway Compliance is a UK-based consultancy specialising in financial crime risk management and training. They also provide assurance and evidence of compliance with legal and regulatory requirements, including modern slavery, General Data Protection Regulation (GDPR) and facilitation of tax evasion. They assist organisations in maximising income and reducing costs by effectively addressing risks such as fraud, bribery, corruption and money laundering.
Why they signed up to the business support programme
Neil joined the programme to explore how to grow Rightway Compliance beyond a one-person consultancy.
While the business was financially stable and well-respected, he wanted to create a more scalable and sustainable model that didn’t rely solely on his time and expertise. This has also seen them relaunch their popular newsletter which helps businesses stay ahead with expert insights, regulatory updates and best practices.
With upcoming changes in fraud legislation and growing demand for proactive compliance services, Neil saw an opportunity to expand his offerings, build partnerships and improve marketing. He also recognised the need for a more structured approach to sales, client engagement and long-term planning to support his growth ambitions over the next 3 to 5 years. This has led to the development of new online resources and training products as well as the imminent launch of a new exciting service providing digitalisation, secure storage and records management for businesses looking to improve efficiency and compliance in how they maintain physical and electronic documents.
What support they received
Neil received tailored support to help transition Rightway Compliance into a more scalable and strategic business. This included developing a focused marketing plan, creating a direct mail campaign to re-engage past clients and exploring opportunities for lead generation. He also worked on refining his messaging, including a professional speaker bio to secure more event bookings.
Guidance was provided around automation, content planning and how to position new service offerings in line with upcoming fraud legislation. Financial planning advice and recommendations on future partnerships and operational improvements helped lay the groundwork for sustainable growth.
How this has helped the business
The support has given Neil greater clarity on how to grow Rightway Compliance in a more strategic and sustainable way.
With a clear marketing plan in place and a direct mail campaign underway, the business is now taking proactive steps to attract and re-engage clients. Refining his messaging and speaker profile has opened up new opportunities for visibility and thought leadership.
The guidance has also helped Neil plan for the future - exploring partnerships, expanding services and preparing the business to respond to new legislation - while freeing up his time to focus on higher-value activities.
Wider benefits from supporting this business
Supporting Rightway Compliance helps more organisations protect themselves from fraud, corruption and financial crime. As the business grows, it will increase access to expert guidance, raise industry standards and contribute to a more ethical and secure business environment.
The Big Ambitions Essentials programme provided a plethora of expert insights into value-adding marketing tools and techniques that really helped to galvanise our outreach efforts, and set in motion a long-term plan to boost our business and reach more clients. This programme has been an excellent sounding board and given us the confidence to embark on these new initiatives knowing that they have been sense-checked by relevant experts.
Neil Tyson
Contact
For more information on the business support programmes provided by East Sussex County Council, contact the Economic Development Team.
Economic.Development@eastsussex.gov.uk
Big Ambitions Essentials is a specialist support programme for East Sussex businesses, offering one-to-one support and participation in group-based sessions with expert business advisors. It is fully funded by the UK Government and is delivered by Digital Islands on behalf of East Sussex County Council, who manage and support the programme.
