ASC strategy 'What Matters to You' action plan: 2025/26


1. Right support, right place, right time

  • Consider ways to embed a prevention first approach in conversations with residents.

  • Embed new training delivery methods and promote key courses to maintain uptake and support staff retention across provider services.

  • Develop an accessible version of the prevention framework.

  • Explore a comprehensive approach to wellbeing through existing mental health services and activity, with a focus on physical wellbeing.

  • Embed and roll out the Life Transitions Service and link to the prevention framework tool.


2. Information and communication about care and support

  • Identify which residents would benefit most from clearer information about key adult social care messages. Prioritise communications delivery to each audience.

  • Review, test and refine how professionals working within or alongside adult social care communicate key messages to residents.

  • Trial specific tailored communications such as Sign Live. Develop a way to test other formats as part of business as usual or via external funding opportunities to help people engage with key adult social care messages.

  • Work with residents and other key stakeholders to develop the concept of a prevention portal that can help communicate and share key messages about adult social care.

  • Monitor and evaluate the effectiveness of offering face-to-face information about adult social care in community spaces/venues, including the offer of financial assessments. Consider wider roll out across the county.


3. Cost of living and cost of care, now and in the future

  • Support residents to maximise their income through campaigns and communication activity.

  • Work with stakeholders to implement the key findings from the collaborative review of welfare benefit services in 2024 to 2025. Use this to inform how future East Sussex welfare benefits services will operate from 2025 to 2026 onwards.

  • Maximise impact of existing occupational therapy clinic capacity by identifying more residents who could be referred and benefit from this preventative support.


4. A suitable home

  • Test and embed innovative uses of digital technology to enable people to live independently in suitable homes. Explore wider rollout of preventative digital technology in people's homes.

  • Ensure that housing enables people to live healthy, independent lives for as long as possible. Support an ‘infrastructure first’ approach to housing with a focus on homes and communities that enable and sustain wellbeing and independence.


5. Personal connections

  • Support the county-wide approach to tackling loneliness by contributing to the Stewardship Group and integrating this work into the adult social care footprint.

  • Co-produce an action plan with the NHS and voluntary, community and social enterprise (VCSE) organisations, based on the Carer's Partnership Plan.


6. Group activities, hobbies and volunteering

  • Promote and provide non-digital information that promotes community activities to complement online messaging and help to address digital exclusion.

  • Explore how we might establish a local ‘rights-based approach’ to physical activity.

  • Raise awareness and take-up of the Flexibus service and other transport offers that combat rural isolation.

  • Adult Social Care, Public Health, and Active Sussex to continue to embed physical activity into adult social care processes and pathways. Align priorities with other ongoing work which supports resident's physical wellbeing and reduces pressure on services.

  • Support and enable volunteering roles that promote the wellbeing and independence of local people, through commissioned services and other provision.

  • Consider how our enabling infrastructure support can be met in the community in innovative and more person-centred ways to reach people who may not otherwise consider volunteering opportunities.