ASC strategy 'What Matters to You' action plan: 2025/26


1. Right support, right place, right time

  • Consider ways to embed a prevention first (i.e. prevent, reduce, delay) outlook into conversations with residents.

  • Embed the new training delivery methods and continue to promote key courses to maintain uptake and support staff retention across Provider services.

  • Develop an accessible version of the prevention framework.

  • Explore the potential for deepening a comprehensive approach to wellbeing through existing mental health services and activity, with particular focus on physical wellbeing.

  • Embed and roll out the Life Transitions Service - and create a link up to the developing Prevention Framework tool.


2. Information and communication about care and support

  • Identify which residents would benefit most from clearer information about key adult social care messages and prioritise comms delivery to each audience.

  • Review, test and refine how professionals working within or alongside Adult Social Care communicate key messages to residents.

  • Trial specific tailored communications such as Sign Live and develop a way to test other formats as part of business as usual or via external funding opportunities to help people engage with key adult social care messages.

  • Work with residents and other key stakeholders to develop the concept of a prevention portal that can help communicate and share key messages about adult social care.

  • Monitor and evaluate the effectiveness of face-to-face ASC information exchange in community spaces/venues including the offer of financial assessments and consider wider roll out across the county.


3. Cost of living and cost of care, now and in the future

  • Support residents to maximise their income through campaigns and communication activity.

  • Work with stakeholders to implement the key findings from the collaborative review of Welfare Benefit services undertaken in 2024/25. Use this to inform how future East Sussex Welfare Benefits services will operate from 2025/26 onwards.

  • Maximise impact of existing OT clinic capacity through identifying more residents who could be referred in and benefit from this preventative support.


4. A suitable home

  • Test and embed innovative uses of digital technology to enable people to live independently in suitable homes and explore wider rollout of preventative digital technology in people's homes.

  • Ensure that housing is an enabler for people to live healthy, independent lives for as long as possible. Supporting an ‘infrastructure first’ approach to housing with a focus on homes and communities that enable and sustain wellbeing and independence.


5. Personal connections

  • Support the County-wide system approach to tackling loneliness across East Sussex through contributing to the Stewardship Group and integrating this work into the ASC footprint.

  • Co-produce with the NHS, VCSE and carers, an action plan based on the Carers' Partnership Plan.


6. Group activities, hobbies and volunteering

  • Promote and provide non digital information that promotes community activities to complement online messaging and therefore helps address the impact of digital exclusion.

  • Explore how we might establish a local ‘rights-based approach’ to physical activity.

  • Raise awareness and take-up of Flexibus service and other transport offers that combat rural isolation.

  • ASCH, Public Health, and Active Sussex to continue to embed physical activity into Adult Social Care processes and pathways and to align priorities with other ongoing work across the system which supports the physical wellbeing of East Sussex residents therefore reducing pressure on Adult Social Care & Health services.

  • Support and enable - through commissioned services & other provisions - volunteering roles that promote the wellbeing and independence of local people.

  • Consider how our enabling infrastructure support can be met in the community in innovative and more person-centred ways to reach people who may not otherwise consider volunteering opportunities.