Privacy notice - Community Pharmacy Survey
Overview
This privacy notice covers any personal data that may be collected in the free text answers on the pharmacy survey. We have asked respondents not to provide personal details, so this is how we will manage any personal data that is still provided.
East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.
What information is being used?
Please do not provide any personal data in this survey.
Personal data is information about you such as your name or health information. Where you do provide this information, it will be held securely in line with Data Protection guidelines but not used in the analysis of the survey results.
How will your information be used?
The information collected in the survey will help us to complete a Pharmaceutical Needs Assessment which is a statutory responsibility.
We do not want to collect any personal data for the survey, but if data is submitted, it will be held securely in line with Data Protection guidelines but not used in the analysis of the survey results.
We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.
Our staff are trained to handle your information correctly and protect your confidentiality and privacy.
Your information is processed in the UK or in a country with an adequacy agreement with the UK.
What is the legal basis for processing your information?
We need to complete this survey to fulfil a statutory duty to undertake a Pharmaceutical Needs Assessment for the East Sussex Health and Wellbeing Board.
This is in line with tasks the council carries out in the public interest under the Health and Social Care Act 2012.
How long will your information be kept for?
Survey data will be kept for two years as per the retention schedule for surveys and opinion polls (raw data). Further information can be found at Corporate records retention and disposal schedule.
However, where personally identifiable data is provided, this will be anonymised for the purpose of analysis
Sharing your information
Any sharing of personal data is always done:
- on a case-by-case basis
- using the minimum personal data necessary
- with the appropriate security controls in place
- in line with legislation.
Information is only shared with those agencies and bodies who have a "need to know" or where you have consented to the sharing of your personal data to such persons.
We may use the information we hold about you to assist in the detection and prevention of crime or fraud. We may also share this information with other bodies that inspect and manage public funds.
Your rights
Under data protection legislation, you have the right:
- to be informed why, where and how we use your information
- to ask for access to your information
- to ask for your information to be corrected if it is inaccurate or incomplete
- to ask for your information to be deleted or removed where there is no need for us to continue processing it
- to ask us to restrict the use of your information
- to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
- to object to how your information is used
- to challenge any decisions made without human intervention (automated decision making)
Please visit data subject rights for further details.
How to find out more or complain
Should you have any further queries on the uses of your information, please speak directly to our service:
Email: Community Survey
To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.
Further information on making a complaint.
You can also contact the Information Commissioner's Office (ICO) for further information or to make a complaint:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113 (local rate)