Leadership and management
Leadership and management
Managing Conduct
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | Are you a new manager within ESCC, new to management within your role, or someone looking to brush up on your HR people management skills? Then this course is for you! The HR Essentials programme provides anyone who has line management responsibility with an overview and practical advice on ESCC HR policies and procedures and will run on various dates throughout the year. This specific session focuses on Conduct and will provide information and advice on how to manage conduct issues involving your employees. |
| Additional information | |
| Maximum places | 24 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/149 | Remotely Delivered via MS Teams | 18th April 2023 | 14:00 - 15:30 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Managing Grievance & Workplace Conflict
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | Are you a new manager within ESCC, new to management within your role, or someone looking to brush up on your HR people management skills? Then this course is for you! The HR Essentials programme provides anyone who has line management responsibility with an overview and practical advice on ESCC HR policies and procedures and will run on various dates throughout the year. This specific session focuses on Grievances and Workplace Conflict and will provide information and advice on how to manage concerns and grievances raised by your employees. |
| Additional information | |
| Maximum places | 24 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/150 | Remotely Delivered via MS Teams | 21st April 2023 | 11:00 - 12:30 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Managing Staff Performance
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | Are you a new manager within ESCC, new to management within your role, or someone looking to brush up on your HR people management skills? Then this course is for you! The HR Essentials programme provides anyone who has line management responsibility with an overview and practical advice on ESCC HR policies and procedures and will run on various dates throughout the year. This specific session focuses on Performance and will provide information and advice on how to maximise staff performance as well as how to address performance concerns. |
| Additional information | |
| Maximum places | 24 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/151 | Remotely Delivered via MS Teams | 25th April 2023 | 14:00 - 15:30 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Managing Probation
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | Are you a new manager within ESCC, new to management within your role, or someone looking to brush up on your HR people management skills? Then this course is for you! The HR Essentials programme provides anyone who has line management responsibility with an overview and practical advice on ESCC HR policies and procedures and will run on various dates throughout the year. This specific session focuses on Probation and will provide information and advice on the probationary review period and help you to understand the Supported Introduction to Employment policy and how to apply it when managing your employees. |
| Additional information | |
| Maximum places | 24 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/151 | Remotely Delivered via MS Teams | 28th April 2023 | 11:30 - 12:30 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Supervision and Feedback within Maximising Performance
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | This course is for ESCC line managers who supervise and provide feedback to others. It aims to support line managers to develop their knowledge and practice within the Maximising Performance process. |
| Training objectives | This course will support line managers to: reflect on their practice develop familiarity and use of the Maximising Performance toolkit learn about different models of feedback |
| Learning outcomes | Delegates will have the opportunity to: Explore the function of supervision within the Maximising Performance process Identify the attributes of an effective supervisor Develop familiarity of the Maximising Performance toolkit, and how it can be used in supervision. Reflect on own use of Golden Thread discussions within Maximising Performance process. Review use of performance wheels within the Maximising Performance process Explore ways of managing difficult conversations Prepare for and practice providing feedback |
| Additional information | |
| Maximum places | 12 |
| Closing date | One week ahead of course start date |
| Cost | £160 |
| Number of sessions | 2 if delivered remotely via MS Teams, 1 if at St Mary's House |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/156 | ESTDC St Mary's House, Eastbourne | 21 April 2023 | 09:30 - 16:30 |
| ESC/23/157 | Remote via MS Teams | 16 & 18 May 2023 (2 sessions) | 09:30 - 13:00 (each session) |
| ESC/23/158 | Remote via MS Teams | 6 & 7 June 2023 (2 sessions) | 09:30 - 13:00 (each session) |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Induction for ESCC Managers
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | Induction for ESCC Managers provides an opportunity to virtually meet Chief Officers and pick up on any queries relating to your new role as a Manager at ESCC. During the event you will 'meet' with managers from other departments in the Council making some useful contacts and establishing networks to help support you through the early months of your management career. It is recommended that managers also complete the following eLearning modules An introduction to Managing a Grievance Attendance Management - Core Skills |
| Training objectives | Learning for New managers and supervisors |
| Learning outcomes |
Attending the Induction for Managers will support you with:
|
| Additional information | Please be aware there will be a £30.00 charge for failure to attend without notice of cancellation |
| Maximum places | 20 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 2 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/22/313 | Delivered remotely via MS Teams | 15 and 16 March 2023 | 09:15 - 12:30 and 09:00 - 12:30 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Introduction to Management
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and Management |
| Course description | Getting the job done through effective team management, new managers are often responsible for the first time for the management of other people. This new role therefore needs new skills and knowledge. This course is designed to give this basic understanding and some of the required skills so that new managers can thrive from the start. |
| Training objectives |
Managing Self
|
| Learning outcomes |
Course underpinning principles:
|
| Additional information | Some pre course work will be required |
| Maximum places | 12 |
| Closing date | One week ahead of course start date |
| Cost | £320 |
| Number of sessions | 2 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/94 | ESTDC St Mary's House, Eastbourne | 16 & 17 May 2023 | 09:00 - 17:00 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Managing for Best Performance
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | This course is to enhance managers skills around raising the performance of staff who report to them. Managers are asked to come to the event having agreed their learning objectives with their line manager. |
| Training objectives | Learning for Managers and supervisors who manage staff |
| Learning outcomes | By the end of the course you will be able to: use the full range of performance management interventions performance manage agile workers motivate people to do their best use the supervisory framework in a way that supports performance set good quality expectations on work evaluate work objectively challenge underperformance or poor behaviour communicate tough messages clearly and professionally |
| Additional information | |
| Maximum places | 12 |
| Closing date | One day ahead of course start date |
| Cost | £160 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Equality Diversity & Inclusion for managers
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | Public sector organisations have a responsibility under law to provide services and support their community and workforce in a way that drives forward equality and inclusion. Employees must develop an awareness of equality, diversity and inclusion to help them meet the needs of a diverse customer base and workforce, they need to be clear about best practice, and make their own commitment to this agenda within their roles. This programme aims to provide a general and comprehensive training for staff across the Council that ensures a good understanding of their responsibilities for equality. All delegates must have completed the Equality and Diversity e-learning session prior to attending this course. |
| Training objectives | This training course has an emphasis on working with staff, partners and customers in an inclusive way. It is suitable for managers, commissioners and aspiring managers. |
| Learning outcomes | By the end of this course participants will have had the opportunity to: understand how to manage performance effectively in a way that demonstrates their commitment to equality and diversity raise awareness of their personal responsibilities to promote diversity issues and the ways in which this will support effective team working clarify issues around inappropriate language and terminology, and ways of challenging, or dealing constructively with inappropriate behaviours in colleagues, managers and customers consider how to be inclusive and engage with stakeholders and residents in service/policy planning or commissioning |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £80 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Managing Effective online Meetings - including Chairing Meetings
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | All Users |
| Subject | Leadership and management |
| Course description | This course focuses on the essential skills needed to organise, manage and chair meetings through video chat platforms. The course explores the value of meetings in general and goes onto highlight some of the different challenges we face when all of the attendees are on a screen. It also considers how behaviour can be different and how to ensure everyone still gets the most out of every meeting. |
| Training objectives |
Learn:
The value of online meetings: Deciding when to have a meeting and considering alternatives Online meeting basics: Who should attend and preparing your agenda. Your environment: A brief look at the platform (Teams or Zoom) and taking some time to consider the physical technology and where you are. Managing your meeting: Chairing your online meeting, supporting your colleagues and administrative details (including keeping minutes). Features of online platforms: Managing noise, raising hands, the value of video and extra features like online chat, collaboration tools and screen sharing. Constructive conversations: Keeping the conversation going and the attendees engaged. The end of the meeting: How to close and what happens next. |
| Learning outcomes | During this course the content will explore tips for presenting online as well as covering skills for chairing meetings in general, whatever the setting. |
| Additional information | |
| Maximum places | 12 |
| Closing date | One day ahead of course start date |
| Cost | £80 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/131 | Remote via MS Teams | 16th May 2023 | 10:00 - 13:00 |
| ESC/23/132 | Remote via MS Teams | 18th July 2023 | 10:00 - 13:00 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Managing Effective in Person Meetings - including Chairing Meetings
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | All Users |
| Subject | Leadership and management |
| Course description | The in person, full day version of this course explores the skills needed to manage and chair meetings in general. While focused on managing the interactions between attendees in person, it will also cover some of the different challenges we face with online meetings, where all of the attendees are on a screen, and hybrid scenarios that combine both approaches. |
| Training objectives |
The course covers:
• The value of meetings: Deciding when to have a meeting and considering alternatives • Meeting basics: Who should attend, preparing your agenda and options for administrative support. • The meeting environment: The physical considerations of a meeting room versus the technical and practical considerations of online meetings from home. • Managing your meeting: How to actually chair a meeting, including setting the tone, considering ground rules and managing the agenda • Collaboration tools: Whiteboards, laptops and projectors in a meeting room; Features and collaboration tools you can use in your online platform. We’ll include some discussion on how these impact the feeling of the meeting for attendees. • Constructive conversations: Ensuring everyone stays engaged and on topic, and how to manage tangents (relevant and otherwise). • Variations on the format: Workshops, guest speakers and activities that can bring out creativity. • The end of the meeting: How to close and what happens next. During this course the content will explore tips for presentation skills, understanding the value of different personalities, with plenty of examples of both good practice and things to avoid in your meetings. |
| Learning outcomes | |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £160 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/133 | ESTDC St Mary's House, Eastbourne | 21st June 2023 | 10:00 - 16:00 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Leading Change Effectively
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | All Users |
| Subject | Leadership and management |
| Course description | This course is suitable for all staff who are involved in, or preparing for, change within the Council. Headline content The brain, habit, emotion and change Managing change anxiety Change recipe Action planning |
| Training objectives | Even though we encounter change constantly it can still be a challenging and disruptive experience. In this workshop we will look at the human side of change i.e. the neuroscience and psychology underpinning how we perceive and react to change in the external environment. By better understanding key brain processes, strengths and limitations we can improve our experience of change and know how to make it more positive and successful – for both ourselves and for others. |
| Learning outcomes | Understand how the brain typically perceives, and responds to, external change Be familiar with key neuroscience and psychology relating to personal change Take away a range of models and tools for making positive and sustainable change |
| Additional information | |
| Maximum places | 12 |
| Closing date | One day ahead of the start date |
| Cost | £160 |
| Number of sessions | 2 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Negotiation Skills
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | All Users |
| Subject | Leadership and management |
| Course description | Successful negotiation is an important communication skill. This course serves as an introduction to best practice negotiations, providing an understanding of the importance of influence – striving for win/win solutions. Please note that there is some use of role playing exercises in this course, to assist with developing your skills and strategies. |
| Training objectives | This course is designed for staff whose role involves the use of basic negotiation skills in dealing with members of the public, other organisations and colleagues. |
| Learning outcomes | By the end of the course you will have had the opportunity to: consider the impact of your own interpersonal skills identify the steps in effective negotiation explore and practice negotiation techniques consider the specific needs involved in telephone negotiations identify traps that can prevent successful negotiations, and ways of overcoming these |
| Additional information | |
| Maximum places | 12 |
| Closing date | one day ahead of start date |
| Cost | £160 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Facilitation Skills
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | All Users |
| Subject | Leadership and management |
| Course description |
|
| Training objectives | This course is suitable for: trainers, facilitators, managers, project managers, and anyone involved in facilitating meetings and presentations. |
| Learning outcomes |
To learn how to:
|
| Additional information | |
| Maximum places | 12 |
| Closing date | One day ahead of the start date |
| Cost | £160 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Train the Trainer
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | All Users |
| Subject | Leadership and management |
| Course description | This practical and interactive course will benefit anyone who has to deliver a training session with the flexibility of being either in person or online. The focus of the training will be on trainer self-awareness and delivery of impactful material. |
| Training objectives |
What Makes a Successful Training Course?
|
| Learning outcomes | Participants will develop their skills and confidence, so they are ready and prepared to inspire confidence in others. They will learn that providing a positive atmosphere in which people are willing to reach beyond their comfort zone is paramount to impactful training. |
| Additional information | |
| Maximum places | 12 |
| Closing date | one day ahead of start date |
| Cost | £160 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Project Management Course
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | This course will be delivered across 5 sessions, via Microsoft Teams, and will introduce delegates to the core skills they require to manage change and deliver projects. |
| Training objectives |
Defining the Change • Provide definition of Change • Identify why change occurs • Ownership and why communication is so important • Benefits, negatives and purpose of a Business Case • Mapping Change. Objective and Scoping the Project • Agree definitions for them including differences , ownership and uses • Approaches to scoping: Brainstorming, mind maps, lessons learned, breakdown structures. • Why different stakeholder, teams or individuals are central to understanding scope. Shaping the Project with Networks • What is a network and why we all use them! • Shaping the scope into a logical flow • Providing the Objectives with a timeframe. Risk and Issue Tracking • Definition and difference between Risks and Issues • Basic process of Identification, Analysis and Control • Physiology and Stakeholders • How categorisation and Lessons Learned can help. Key Roles and Governance • Main Roles in projects and their responsibilities • Importance of agreed communication approaches from Highlight Reports to Daily Stand-ups • Who should own what? |
| Learning outcomes | An increased understanding of project completion |
| Additional information | This course is delivered across five 90 minute online sessions |
| Maximum places | 12 |
| Closing date | One week ahead of courses start date |
| Cost | £180 |
| Number of sessions | 5 across 3 days |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/111 | Delivered remotely via MS Teams | 12 - 14 April | 12th & 13th 10:00 - 16:00 14th 10:00 - 12:00 |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Project Management Workshop
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | ESCC Staff |
| Subject | Leadership and management |
| Course description | This 3-day interactive workshop will introduce delegates to the core skills they require to manage change and deliver projects. It is case-study based with attendees working in groups to deliver worked examples of the tools and techniques provided. |
| Training objectives | For all staff who work within or manage projects to deliver change. |
| Learning outcomes | understand the concepts of change management and how project management should be used to deliver benefit be familiar with ESCC’s preferred approach |
| Additional information | |
| Maximum places | 12 |
| Closing date | One day ahead of course start date |
| Cost | £380 |
| Number of sessions | 3 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| ESC/23/110 | ESTDC St Mary's House, Eastbourne | 26 June - 28 June 2023 | Go to booking form |
To cancel a course booking, please use the Learning Portal - cancellation form.
Ladder to Leadership programme members only
Personal Effectiveness and Self-Awareness - Ladder to Leadership programme
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This interactive masterclass will enable participants to develop understanding of how their values, decisions, and emotional responses impact others; developing skills and knowledge of strategies to improve personal effectiveness and build their personal brand. |
| Training objectives | The masterclass consists of the following topics: • Emotional intelligence • Learning and Behaviour Styles • Time Management • Power • Values • Resilience |
| Learning outcomes |
By the end of the session participants will:
• Understand different learning and behaviour styles. • Understand own impact and emotional intelligence. • Reflected on own performance, working style and its impact on others. • Understand resilience & accountability. • Understand organisational values and ethics and their impact on decision making. • Understand how to operate within organisational values. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Building Personal Impact - Communication Skills - Ladder to Leadership programme
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This interactive masterclass will enable participants to improve their knowledge of communication models, how communication styles can be adapted for different audiences and how feedback models can be used effectively. |
| Training objectives |
The masterclass consists of the following topics:
• Communication models. • Communication barriers. • Feedback models (CEDAR, SIB, CORBS, HEAR). • Communication styles. • Clear communication. |
| Learning outcomes |
By the end of the session participants will:
• Understand interpersonal skills and different forms of communication and techniques (verbal, written, non-verbal, digital) and how to apply them appropriately. • Able to communicate effectively (verbal, non-verbal, written, digital) and be flexible in communication style. • Use of active listening, and able to challenge and give constructive feedback. • Positive and adaptable, responding well to feedback and need for change. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Operational Management 2: Leading Change - Ladder to Leadership programme
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This interactive masterclass will give participants knowledge of how different models and techniques can be used for planning, implementing, and successfully managing organisational change. The masterclass will explore how change affects others and how to unlock resistance to change. |
| Training objectives |
The masterclass consists of the following topics:
• Change theories and models (Kotter, Kubler-Ross, Lewin, ADKAR, McKinsey 7s). • Identifying and over-coming barriers. • The impact of organisational culture and diversity on leading and managing change. |
| Learning outcomes |
By the end of the session participants will:
• Understand how to initiate and manage change by identifying barriers and know how to overcome them. • Understand organisational cultures and diversity and their impact on leading and managing change. • Understand how to support the management of change within the organisation. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Project Management - Ladder to Leadership Programme
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This interactive workshop will provide participants with the tools, knowledge, and skills to manage projects successfully. The different stages of a project will be explored along with the essential people management skills that are needed when managing and communicating during different phases. |
| Training objectives |
The masterclass consists of the following topics:
• Project management tools. • Roles and responsibilities. • Approach (initiation, planning and design, delivery, monitoring, closure). • Managing risks. • Scope, assumptions, constraints, and dependencies. • Resources • Stakeholders. • Communications planning. |
| Learning outcomes |
By the end of the session participants will:
• Understand how to use project management tools to plan, organise and manage resources to deliver required project outcomes. • Identify and mitigate risks and include suitable systems to monitor progress of projects. • Apply time management tools and techniques and different approaches to planning to prioritise activities. • Understands how to undertake critical data analysis to understand and inform their decision making and approach to problem solving. • Understands management information and reporting requirements. • Identify the financial implications of decisions and how to adjust their approach or recommendations accordingly. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of the course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Managing Conflict - Ladder to Leadership Programme
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This interactive masterclass will explore how conflict can be successfully managed in the workplace. Participants will explore their own conflict management style and understand different conflict resolution strategies. |
| Training objectives |
The masterclass consists of the following topics:
• Conflict in the workplace. • Conflict management styles. • Self-assessment and experiences. • Conflict resolution strategies. |
| Learning outcomes |
By the end of the session participants will:
• Know how to manage conflict at all levels. • Understanding of conflict management styles for self and others. • Able to adopt appropriate resolutions strategies when managing conflict. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Presenting for Impact - Ladder to Leadership Programme
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This interactive masterclass will develop participants presentation skills as they learn the key ingredients to giving a TED talk, explore how to improve their impact as a leader and understand what makes a compelling presenter. Participants will have an opportunity to create their own short presentation. |
| Training objectives |
The masterclass consists of the following topics:
• Presentation skills • TED Talks – why not what • How to talk like TED • Skills practice |
| Learning outcomes |
By the end of the session participants will:
• Understand what makes a compelling presentation. • Improved their public speaking skills. • Have delivered their own short TED talk. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Customer Service - Ladder to Leadership
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This interactive masterclass will explore the skills, knowledge, and behaviours essential for leaders in delivering professional excellence to customers. |
| Training objectives |
The masterclass consists of the following topics: • Leadership in customer service. • Addressing challenges in customer service excellence. • Strategic commissioning at ESCC: Guest speaker. • Collaborative working to achieve outcomes. |
| Learning outcomes |
By the end of the session participants will: • Understand the impact of leadership on customer service. • Understand how to actively engage stakeholders to deliver professional excellence. • Understands how to create and maintain a culture of collaborative working. • Understand ESCC’s approach to strategic commissioning. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Finance for Non-Financial Managers - Ladder to Leadership Programme
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This masterclass will provide participants knowledge of the role and principles of financial management including budgeting, forecasting, data analysis, monitoring and reporting. In addition, it will enable managers to understand the financial implications of the decisions they make. |
| Training objectives |
The masterclass consists of the following topics:
|
| Learning outcomes |
By the end of the session participants will be able to:
• Understand business finance: how to manage budgets, and financial forecasting. • Identify how to manage a budget including a project budget. • Monitor a budget effectively and provide reports. • Articulate the financial implications of decisions and adjust approaches/recommendations accordingly. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.
Political Awareness - Ladder to Leadership Programme
| Contact | corporate.training@eastsussex.gov.uk |
|---|---|
| Target audience | Ladder to leadership programme members only |
| Subject | Leadership and management |
| Course description | This interactive masterclass for senior leaders and operational managers will develop understanding of the political agenda shaping the Council’s priorities. Participants will explore the personal values and the skills they need to develop to operate successfully in a political environment and work effectively with elected Members. |
| Training objectives |
The workshop consists of the following topics: • Political awareness skills. • Presentation from an elected Member with Q and A: The political agenda shaping the Council’s priorities. |
| Learning outcomes |
By the end of the session participants will:
• Understand the political interests that impact on their service area. • Understand and develop the skills needed when working with elected Members. |
| Additional information | |
| Maximum places | 16 |
| Closing date | One day ahead of course start date |
| Cost | £0 |
| Number of sessions | 1 |
| Please make a note of the course code and date, you will need this to book. | |||
| Course code | Venue | Course dates | Time |
| Go to booking form | |||
To cancel a course booking, please use the Learning Portal - cancellation form.