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Leadership and management

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Leadership and management

Budget Monitoring for ESCC Budget Managers

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC budget managers
Subject Budget Monitoring for ESCC Budget Managers
Course description This course is available to all people with a role managing service budgets or capital projects. The course will cover the ESCC budget monitoring process and will demonstrate the different ways to forecast expenditure and income.
Training objectives The aim of the course is to contribute to sound financial management across the organisation, giving East Sussex County Council staff an understanding of the key principles of budget monitoring, and the necessary skills to forecast against budget effectively.
Learning outcomes To understand the reasons why budget management is important. To be able to forecast annual expenditure and income and to be able to explain variances to the budget with meaningful commentary.
Additional information This interactive course will use revenue budget management techniques although in most cases these techniques are  also relevant for monitoring capital projects. 
Maximum places 12
Closing date One day ahead of the start date
Cost Participation in this course is free, although a cancellation fee of £10 will be charged if a candidate does not turn up at the session
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/478 Committee Room, County Hall, Lewes 11th October 2023 9:30 - 12:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Conduct

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Are you a new manager within ESCC, new to management within your role, or someone looking to brush up on your HR people management skills? Then this course is for you! The HR Essentials programme provides anyone who has line management responsibility with an overview and practical advice on ESCC HR policies and procedures and will run on various dates throughout the year. This specific session focuses on Conduct and will provide information and advice on how to manage conduct issues involving your employees.
Additional information
Maximum places 30
Closing date One day ahead of course start date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/262 Held Remotely Via MS Teams 31st October 2023 14:00-15:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Grievance & Workplace Conflict

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Are you a new manager within ESCC, new to management within your role, or someone looking to brush up on your HR people management skills? Then this course is for you!   The HR Essentials programme provides anyone who has line management responsibility with an overview and practical advice on ESCC HR policies and procedures and will run on various dates throughout the year. This specific session focuses on Grievances and Workplace Conflict and will provide information and advice on how to manage concerns and grievances raised by your employees.
Additional information
Maximum places 30
Closing date One day ahead of course start date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/263 Held Remotely Via MS Teams 2nd November 2023 11:00-12:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Staff Performance

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Are you a new manager within ESCC, new to management within your role, or someone looking to brush up on your HR people management skills? Then this course is for you!   The HR Essentials programme provides anyone who has line management responsibility with an overview and practical advice on ESCC HR policies and procedures and will run on various dates throughout the year. This specific session focuses on Performance and will provide information and advice on how to maximise staff performance as well as how to address performance concerns.
Additional information
Maximum places 30
Closing date One day ahead of course start date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/264 Held Remotely Via MS Teams 7th November 2023 14:00-15:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Probation

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Are you a new manager within ESCC, new to management within your role, or someone looking to brush up on your HR people management skills? Then this course is for you! The HR Essentials programme provides anyone who has line management responsibility with an overview and practical advice on ESCC HR policies and procedures and will run on various dates throughout the year. This specific session focuses on Probation and will provide information and advice on the probationary review period and help you to understand the Supported Introduction to Employment policy and how to apply it when managing your employees.
Additional information
Maximum places 30
Closing date One day ahead of course start date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/265 Held Remotely Via MS Teams 9th November 2023 11:00 - 12:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Supervision and Feedback within Maximising Performance

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description This course is for ESCC line managers who supervise and provide feedback to others. It aims to support line managers to develop their knowledge and practice within the Maximising Performance process.
Training objectives This course will support line managers to: reflect on their practice develop familiarity and use of the Maximising Performance toolkit learn about different models of feedback
Learning outcomes Delegates will have the opportunity to: Explore the function of supervision within the Maximising Performance process Identify the attributes of an effective supervisor Develop familiarity of the Maximising Performance toolkit, and how it can be used in supervision. Reflect on own use of Golden Thread discussions within Maximising Performance process. Review use of performance wheels within the Maximising Performance process Explore ways of managing difficult conversations Prepare for and practice providing feedback
Additional information
Maximum places 12
Closing date One week ahead of course start date
Cost £160
Number of sessions 2 if delivered remotely via MS Teams, 1 if at St Mary's House
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/375 Remote via MS Teams 11 & 12 December 2023 (a 2 day course) 09:30 - 13:00
ESC/23/376 ESTDC St Mary's House, Eastbourne 21 March 2024 09:30 - 16:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Induction for ESCC Managers

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Induction for ESCC Managers provides an opportunity to virtually meet Chief Officers and pick up on any queries relating to your new role as a Manager at ESCC. During the event you will 'meet' with managers from other departments in the Council making some useful contacts and establishing networks to help support you through the early months of your management career. It is recommended that managers also complete the following eLearning modules An introduction to Managing a Grievance Attendance Management - Core Skills
Training objectives Learning for New managers and supervisors
Learning outcomes Attending the Induction for Managers will support you with:
    • ESCC expectations of a manager
    • working as a manager in a political environment
    • budget management and corporate budget setting
    • ESCC management and leadership standards
    • development opportunities and personnel support
Additional information Please be aware there will be a £30.00 charge for failure to attend without notice of cancellation
Maximum places 20
Closing date One day ahead of course start date
Cost £0
Number of sessions 2
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/210 Remote via MS Teams Session 1 -  31 October  Session 2 -  1 November 31 October   9:15 - 12:30 1 November  9:00 -12:30
ESC/23/211 Remote via MS Teams Session 1 -  18 March  Session 2 -  19 March 18 March   9:15 -  12:30 19 March   9:00 -  12:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Introduction to Management

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and Management
Course description Getting the job done through effective team management. New managers are often responsible, for the first time, for the management of other people. This new role needs new skills and knowledge. This course is designed to give you a basic understanding of some of these required skills, so you can thrive from the start.
Training objectives Managing Self 
  • learning theory 
  • understanding your role 
  • self-assessment exercises 
  • assertiveness 
Managing the Team 
  • group theory 
  • team roles 
  • team building 
  • communication 
Managing Individuals 
  • supervision and appraisal 
  • objective setting 
  • giving feedback 
  • coaching 
Action Planning 
Learning outcomes Course underpinning principles: 
  • Manager Involvement - a new managers' manager is key to the success of the individual in the new role. For this reason, they will need to sign up to support their member of staff, particularly around implementing new ways of working. 
  • Transfer of Learning to the Workplace - this course will have an emphasis in making exercises and learning points relevant to the workplace. This course will also require delegates to draw up action plans and implement them, with the support of their manager. 
  • Responsibility for Self-Managed Learning - delegates will need to take responsibility for their own development before, during and after the course. 
  • Self-Supporting Peer Group - delegates will be encouraged to share with other members of the course and to build a network of peers for mutual support. 
Additional information Some pre course work will be required
Maximum places 12
Closing date One week ahead of course start date
Cost £320
Number of sessions 2
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/462 Remote via MS TEAMS 6th & 7th December (a 2 day course) 09:30 - 16:30
ESC/23/463 ESTDC St Mary's House, Eastbourne 21st & 22nd March (a 2 day course) 09:30 - 16:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing for Best Performance

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description This course is to enhance managers skills around raising the performance of staff who report to them. Managers are asked to come to the event having agreed their learning objectives with their line manager.
Training objectives Learning for Managers and supervisors who manage staff
Learning outcomes By the end of the course you will be able to: use the full range of performance management interventions performance manage agile workers motivate people to do their best use the supervisory framework in a way that supports performance set good quality expectations on work evaluate work objectively challenge underperformance or poor behaviour communicate tough messages clearly and professionally
Additional information
Maximum places 12
Closing date One day ahead of course start date
Cost £160
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Equality Diversity & Inclusion for managers

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Public sector organisations have a responsibility under law to provide services and support their community and workforce in a way that drives forward equality and inclusion. Employees must develop an awareness of equality, diversity and inclusion to help them meet the needs of a diverse customer base and workforce, they need to be clear about best practice, and make their own commitment to this agenda within their roles. This programme aims to provide a general and comprehensive training for staff across the Council that ensures a good understanding of their responsibilities for equality. All delegates must have completed the Equality and Diversity e-learning session prior to attending this course.
Training objectives This training course has an emphasis on working with staff, partners and customers in an inclusive way. It is suitable for managers, commissioners and aspiring managers.
Learning outcomes By the end of this course participants will have had the opportunity to: understand how to manage performance effectively in a way that demonstrates their commitment to equality and diversity raise awareness of their personal responsibilities to promote diversity issues and the ways in which this will support effective team working clarify issues around inappropriate language and terminology, and ways of challenging, or dealing constructively with inappropriate behaviours in colleagues, managers and customers consider how to be inclusive and engage with stakeholders and residents in service/policy planning or commissioning
Additional information
Maximum places 16
Closing date One day ahead of course start date
Cost £80
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Effective online Meetings - including Chairing Meetings

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All Users
Subject Leadership and management
Course description This course focuses on the essential skills needed to organise, manage and chair meetings through video chat platforms. The course explores the value of meetings in general and goes onto highlight some of the different challenges we face when all of the attendees are on a screen. It also considers how behaviour can be different and how to ensure everyone still gets the most out of every meeting.
Training objectives Learn: The value of online meetings: Deciding when to have a meeting and considering alternatives
Online meeting basics: Who should attend and preparing your agenda.
Your environment: A brief look at the platform (Teams or Zoom) and taking some time to consider the physical technology and where you are.
Managing your meeting: Chairing your online meeting, supporting your colleagues and administrative details (including keeping minutes).
Features of online platforms: Managing noise, raising hands, the value of video and extra features like online chat, collaboration tools and screen sharing.
Constructive conversations: Keeping the conversation going and the attendees engaged.
The end of the meeting: How to close and what happens next.
Learning outcomes During this course the content will explore tips for presenting online as well as covering skills for chairing meetings in general, whatever the setting.
Additional information
Maximum places 12
Closing date One day ahead of course start date
Cost £80
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/320 Remote via MS Teams  20th October 2023 10:00 - 13:00
ESC/23/321 Remote via MS Teams  18th January 2024 10:00 - 13:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Effective in Person Meetings - including Chairing Meetings

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All Users
Subject Leadership and management
Course description The in person, full day version of this course explores the skills needed to manage and chair meetings in general. While focused on managing the interactions between attendees in person, it will also cover some of the different challenges we face with online meetings, where all of the attendees are on a screen, and hybrid scenarios that combine both approaches.
Training objectives The course covers: • The value of meetings: Deciding when to have a meeting and considering alternatives
• Meeting basics: Who should attend, preparing your agenda and options for administrative support.
• The meeting environment: The physical considerations of a meeting room versus the technical and practical considerations of online meetings from home.
• Managing your meeting: How to actually chair a meeting, including setting the tone, considering ground rules and managing the agenda
• Collaboration tools: Whiteboards, laptops and projectors in a meeting room; Features and collaboration tools you can use in your online platform. We’ll include some discussion on how these impact the feeling of the meeting for attendees.
• Constructive conversations: Ensuring everyone stays engaged and on topic, and how to manage tangents (relevant and otherwise).
• Variations on the format: Workshops, guest speakers and activities that can bring out creativity.
• The end of the meeting: How to close and what happens next. During this course the content will explore tips for presentation skills, understanding the value of different personalities, with plenty of examples of both good practice and things to avoid in your meetings.
Learning outcomes
Additional information
Maximum places 16
Closing date One day ahead of course start date
Cost £160
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue     Course dates       Time
ESC/23/406 ESTDC St. Mary's House, Eastbourne  16 October 2023  10:00 - 16:00
ESC/23/407 ESTDC St. Mary's House, Eastbourne  30 January 2024  10:00 - 16:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Remote Teams

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Managing remote teams is a skill that is increasingly in demand in today’s global and digital world. Remote teams offer many benefits, such as flexibility, diversity, and access to talent, but they also pose unique challenges, such as clarity, communication, and connection. In this course, you will learn how to apply the principles and practices of remote leadership, high-performance teams, team stages, team development plan, team purpose, team charter, and Objectives and Key Results  (OKRs) to create and manage effective and engaged remote teams. You will also participate in interactive activities to apply your learning to your own real-world scenarios.
Training objectives By the end of this course, you will be able to:
  • Explain the 3 C’s of remote leadership: Clarity, Communication, and Connection
  • Identify the characteristics of high-performance teams according to Smith and Katzenbach
  • Apply different leadership styles and strategies for each of Tuckman’s team stages
  • Create a team development plan for your own remote team using Tuckman’s team stages and Google’s Project Aristotle framework
  • Craft a clear and shared team purpose statement
  • Create a team charter
  • Write effective OKRs 
Learning outcomes Modules;
  1. Remote Leadership - Clarity, Communication, Connection - and best practice
  2. High Performance Teams - characteristics, criteria - and influencing factors
  3. Team Stages - Forming, Storming, Norming etc
  4. Team Development Plan
  5. Team Purpose
  6. Team Charter
  7. OKR's
Additional information Prior to attending: 
  • Please think about your current top three issues and challenges to managing staff remotely
Maximum places 12
Closing date One day ahead of course start date
Cost £80
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/310 Delivered remotely via MS Teams 16 October 2023 13:00 - 16:30
ESC/23/311 Delivered remotely via MS Teams 18 January 2024 09:30 - 13:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Leading Change Effectively

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All Users
Subject Leadership and management
Course description This course is suitable for all staff who are involved in, or preparing for, change within the Council. Headline content The brain, habit, emotion and change Managing change anxiety Change recipe Action planning
Training objectives Even though we encounter change constantly it can still be a challenging and disruptive experience. In this workshop we will look at the human side of change i.e. the neuroscience and psychology underpinning how we perceive and react to change in the external environment. By better understanding key brain processes, strengths and limitations we can improve our experience of change and know how to make it more positive and successful – for both ourselves and for others.
Learning outcomes Understand how the brain typically perceives, and responds to, external change Be familiar with key neuroscience and psychology relating to personal change Take away a range of models and tools for making positive and sustainable change
Additional information
Maximum places 12
Closing date One day ahead of the start date
Cost £160
Number of sessions 2
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Negotiation Skills

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All Users
Subject Leadership and management
Course description Whether you are working with a team or service users, seeking agreement with outside contractors, or dealing with difficult situations with stakeholders, negotiation is a crucial communication skill. This course serves as an introduction to best practice negotiations, providing an understanding of maintaining relationships within the context of getting the best for your service and the people it serves. Please note that there is some use of role playing exercises in this course, to assist with developing your skills and strategies.
Training objectives This course is designed for staff whose role involves the use of basic negotiation skills in dealing with members of the public, other organisations and colleagues.
Learning outcomes By the end of the course you will have 
  • Considered your communication approaches in having negotiation conversations and how to adapt to different situations
  • Understood how to formulate objectives for your negotiation
  • Built skills in maintaining good relationships – even in difficult negotiations
  • Developed approaches to managing blocks to successful negotiations
  • Learnt how to close negotiations to ensure that good outcomes are maintained
Additional information
Maximum places 12
Closing date one day ahead of start date
Cost £160
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/411 ESTDC St Mary's House, Eastbourne 8 February 2024 09:30 - 16:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Facilitation Skills

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All Users
Subject Leadership and management
Course description This course seeks to help participants to work with groups such as teams, stakeholder and project groups and extended families to generate creativity and learning, to manage conflict, support change and develop innovation.
Training objectives This course aims to support trainers, facilitators, managers, project managers, and anyone involved in facilitating meetings and presentations, to get more for and from groups.
Learning outcomes By the end of the course participants will have 
  • Developed skills in creating a positive and dynamic group atmosphere
  • Built ways to encourage people to focus on what they want, rather than what they don’t want, as a way of managing change
  • Understood how to assist people to find a way forward, even in the most challenging of environments
  • Furthered their ability to help teams find their own solutions to problems they face
  • Enhanced their confidence in managing conflict
  • Understood the role of questions in helping people think and share their thoughts
  • Discovered techniques to help develop appreciation between work colleagues
Additional information
Maximum places 12
Closing date One day ahead of the start date
Cost £160
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/251 ESTDC St Mary's House, Eastbourne 21st September 2023 9:30 - 16:30
ESC/23/412 ESTDC St Mary's House, Eastbourne 6th March 2024 9:30 - 16:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Train the Trainer

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All Users
Subject Leadership and management
Course description This practical and interactive course will benefit anyone who has to deliver a training session with the flexibility of being either in person or online. The focus of the training will be on trainer self-awareness and delivery of impactful material.
Training objectives What Makes a Successful Training Course?
  • Identifying objectives & audience ‘Training Needs Analysis’
  • Duration, environment & resources
  • Characteristics of a successful trainer
Training Preparation
  • ‘The Learning Cycle’
  • Individual learning styles
  • Creating course materials incl visual aids
  • Pros & cons of slide presentations
  • Trainer self-awareness
Delivering Effective Online Training
  • Guidance for setting up your home environment for online training
  • Insights re audio and video devices
  • Sending pre-course invites & info
  • Creating momentum
  • Screen & info sharing during the course
  • Recording your course
  • Pre-empting technical hitches
  • Tips for staying energised & keeping attendees engaged
On the Day
  • Managing nerves
  • Starting well: ‘taking off’
  • Building rapport
  • Assessing group and individual needs
  • Structure vs flexibility
  • Use of visual aids
  • Managing group dynamics incl. difficult trainees
  • Evaluating progress
  • Taking questions
  • Ending well: ‘landing’
Learning outcomes Participants will develop their skills and confidence, so they are ready and prepared to inspire confidence in others. They will learn that providing a positive atmosphere in which people are willing to reach beyond their comfort zone is paramount to impactful training.
Additional information
Maximum places 12
Closing date one day ahead of start date
Cost £160
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/389 ESTDC St Mary's House, Eastbourne 27 October 2023 10:00 - 16:00
ESC/23/390 ESTDC St Mary's House, Eastbourne 27 February 2024 10:00 - 16:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Project Management Course

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description This course will be delivered across 5 sessions, via Microsoft Teams, and will introduce delegates to the core skills they require to manage change and deliver projects.
Training objectives Defining the Change
• Provide definition of Change
• Identify why change occurs
• Ownership and why communication is so important
• Benefits, negatives and purpose of a Business Case
• Mapping Change. Objective and Scoping the Project
• Agree definitions for them including differences , ownership and uses
• Approaches to scoping: Brainstorming, mind maps, lessons learned, breakdown structures.
• Why different stakeholder, teams or individuals are central to understanding scope. Shaping the Project with Networks
• What is a network and why we all use them!
• Shaping the scope into a logical flow
• Providing the Objectives with a timeframe. Risk and Issue Tracking
• Definition and difference between Risks and Issues
• Basic process of Identification, Analysis and Control
• Physiology and Stakeholders
• How categorisation and Lessons Learned can help. Key Roles and Governance
• Main Roles in projects and their responsibilities
• Importance of agreed communication approaches from Highlight Reports to Daily Stand-ups
• Who should own what?
Learning outcomes An increased understanding of project completion
Additional information This course is delivered across five 90 minute online sessions
Maximum places 12
Closing date One week ahead of courses start date
Cost £180
Number of sessions 4 across 2 days
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/408 Remote Via MS Teams  9-10 October 2023 9:30 - 12:00  & 14:00-16:00  (Both days)
ESC/23/409 Remote Via MS Teams 17-18th January 2024 9:30 - 12:00  & 14:00-16:00  (Both days)
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Project Management Workshop

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description This 3-day interactive workshop will introduce delegates to the core skills they require to manage change and deliver projects. It is case-study based with attendees working in groups to deliver worked examples of the tools and techniques provided.
Training objectives For all staff who work within or manage projects to deliver change.
Learning outcomes understand the concepts of change management and how project management should be used to deliver benefit be familiar with ESCC’s preferred approach
Additional information
Maximum places 12
Closing date One day ahead of course start date
Cost £380
Number of sessions 3
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/410 In Person at St Marys House, Eastbourne. 13-15th February 2024 9:30 - 16:30 
       
       

To cancel a course booking, please use the Learning Portal - cancellation form.

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Ladder to Leadership programme members only

Project Management Workshop (Ladder to Leadership participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description This 1-day interactive course will introduce delegates to the core skills they will require to manage any projects. It is case study based with attendees working in groups to deliver worked examples of the tools and techniques provided.
Training objectives By the end of this course delegates will be able to:
  • Understand the concepts of project management.
  • Be familiar with the key principles.
  • Use basis project management tools and techniques.
Course Content The concepts, components and processes of project management, including:
  • Project Definition
    • What is a programme or project
    • Common reasons why projects fail  
  • Project Initiation
    • Why, What, Where, When, Who and When
    • Stakeholders
    • SWOT and PESTLE
    • Business Case and Benefits Management
  • Project Organisation
    • Roles and Responsibilities
    • Project Structures 
  • Project Planning
    • How they are developed: Plan, Do, Review
    • Networks and Gantts
    • Critical Path Analysis
    • Estimating and Resource Management
  • Project Control
    • Management by Exception
    • Standard reporting
    • Stage Management
  • Quality Management
    • Fit for purpose
    • Quality Review
  • Risk and Issue Management
    • Identification, Analysis and Control
    • Impact Probability Diagrams and Profiles
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Maximum places 16
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/423 ESTDC St Mary's House, Eastbourne 25 September 2023  09:30 - 16:30

To cancel a course booking, please use the Learning Portal - cancellation form.

Coaching (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description You will consider the role of active listening, open questions, GROW model, coaching as a line management style. 
Maximum Places 18th Oct 2023 (6 places)     22nd May 2024 (8 places)
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/454 ESTDC St Mary's House, Eastbourne 18 October 2023  10:00 - 15:00
ESC/23/455 ESTDC St Mary's House, Eastbourne 22 May 2024 10:00 - 15:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Teams & Delegation (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description Managing Teams & Delegation is a 2 hour webinar where I will seek to cover team formation theory (Tuckman), team motivation theories; intrinsic and extrinsic motivators, Theory X and Y, characteristics of a high performing team and some practical ideas around delegation 
Course Content You will look at the characteristics of high performing teams, theories of motivation and the team formation 
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Maximum Places 16 
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1 session - 2 hour webinar
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/456 Remotely delivered via MS Teams 15 November 2023  10:00 - 12:00
ESC/23/457 Remotely delivered via MS Teams 3 July 2024  10:00 - 12:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Finance and Data Analysis (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description Budgets, financial forecasts
Course Content This is an optional webinar, that accompanies the online self-paced learning module, for those who need basic financial training.
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Maximum Places 16
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1 session - 2 hour webinar
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/458 Remotely delivered via MS Teams 15 April 2024  10:00 - 12:00
ESC/23/459 Remotely delivered via MS Teams 22 April 2024 13:00 - 15:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Climate Change Workshop (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description Details to be confirmed. This is an optional course.
Training objectives
Course Content
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time

To cancel a course booking, please use the Learning Portal - cancellation form.

Managing Conflict (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description A 2-hour webinar focused on key strategies for motivating teams and good practice in holding difficult conversations. 
Course Content  In this 2 hour webinar, we will look at conflict management styles (quiz), communication styles, support versus challenge, frameworks for a conversation e.g. SBI/DESC, mediation questions 
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Maximum Places 16
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1 session - 2 hour webinar
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/460 Remotely delivered via MS Teams 8 May 2024  10:00 - 12:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Resilience (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description This 2-hour webinar will reflect on what resilience is and what resilient people have in common with each other. You will be invited to self-assess on your current levels of resilience and delve deeper into the case for developing resilience. We will explore known strategies for cultivating resilience and how EQ (rather than IQ) can help…You will leave the webinar with a list of further reading/watching if you would like to explore this topic further. 
Maximum Places 16
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1 session - 2 hour webinar
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/461 Remotely delivered via MS Teams 17 April 2024  10:00 - 12:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Personal & Professional Development  (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description A 1-day interactive workshop reflecting on working styles, emotional intelligence and the role of values. 
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Maximum places 14
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1 session
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/462 ESTDC St Mary's House, Eastbourne 22 November 2023 10:00 - 15:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Operational Management (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description Part 1 looks at KPIs, SMART objectives, sales and marketing plans, SWOT, PESTLE. Root cause analysis and commercial awareness  
Maximum places 10th Jan 2024   (6 places)                                4th September (8 places)
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/463 ESTDC St Mary's House, Eastbourne 10 January 2024  10:00 - 15:00
ESC/23/464 ESTDC St Mary's House, Eastbourne 4 September 2024 10:00 - 15:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Communication & Building Personal Impact (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description We look at different forms of communication, negotiation and influencing; collaborative working; building trust and managing difficult situations  
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Maximum Places 8
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/466 ESTDC St Mary's House, Eastbourne 13 March 2024 10:00 - 15:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Leadership Skills (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description A 1-day workshop with pre course activities designed to support attendees to focus on their own personal leadership style. We cover different theories of leadership and touch on culture 
Maximum Places 8
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/467 ESTDC St Mary's House, Eastbourne 17 January 2024  10:00 - 15:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Digital Attitude and Aptitude (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description Details to be confirmed. This is an optional course.
Training objectives
Course Content
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time

To cancel a course booking, please use the Learning Portal - cancellation form.

Innovation and Creativity Workshop (Ladder to Leadership Participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description Together we will explore the Creative Process, borrowing from known creative thinkers, with the aim of selecting some processes that you can adopt moving forwards. The workshop will also encourage you to examine your customer needs through the development of a customer persona. 
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC23/432 St Marys House, Eastbourne 1st May 2024 10:00-12:00

To cancel a course booking, please use the Learning Portal - cancellation form.

Political Awareness (Ladder to Leadership participants only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience Ladder to Leadership participants only
Subject Leadership and management
Course Description This interactive course will introduce delegates to the skills they will require to manage with awareness of Council Members' aspirations and political motivations.
Training objectives By the end of this course delegates will be able to:
  • gain an understanding of the skills needed to effectively interact with members, and produce clear, concise communications.  
  • understand what works in local politics - what are Councillors looking for? What are the attributes needed to step up into the more politically exposed roles? What are the small political things people need to know?
Course Content This masterclass will enhance delegates' knowledge about how a council works.  It will also provide a refresher on high level understanding of democratic processes and decision-making
Additional information LADDER TO LEADERSHIP PARTICIPANTS ONLY
Maximum places 16
Closing date One day ahead of course start date
Cost No cost
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/435 County Hall, Lewes 27th February 2024  TBC

To cancel a course booking, please use the Learning Portal - cancellation form.

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