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Leadership, management and supervision

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ESCC ACM staff ONLY. ESCC DPS and external Provider services please look at the Well-Led series of courses below.

Leadership Development programme for ACM staff: Assessing Competence in the Workplace

Course details
Contact Adult Social Care Training
Target audience Assessment & Care Management / Senior Practitioners / Senior Resource Officers 
Subject Leadership, Management and Supervision 
Course description This course is suitable for supervisors and managers.  We cover the process of assessing competence – planning, preparing, assessing and giving feedback. We look at models of competency frameworks and checklists. 
Training objectives This session covers different ways of assessing competence and how to record this.
Learning outcomes
  • Identify areas of practice suitable for competence assessment 
  • Consider ways to prepare for a competence assessment 
  • Explain how to record an assessment 
  • Practice observing and giving feedback. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/119 MS Teams  03 May 2023 09:30 - 12:30 
Go to booking form
Go to cancellation form

Leadership Development Programme for ACM staff: Coaching Skills

Course details
Contact Adult Social Care Training
Target audience Assessment & Care Management / Senior Practitioners / Senior Resource Officers 
Subject Leadership, Management and Supervision 
Course description This course is suitable for managers and supervisors.  
Training objectives We look at the benefits of coaching and how it can be used to support personal development.  
Learning outcomes Course participants will:  
  • State the differences between coaching, mentoring, supervising and managing  
  • Recognise the skills and attributes required to be an effective coach  
  • Consider a range of coaching tools to use in your work  
  • Identify situations and conversations where coaching may be appropriate  
  • Practice using a coaching approach. 
Additional information
Maximum places 12
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/116 MS Teams  01 February 2023 - CANCELLED 09:30 - 12:30
Go to booking form
Go to cancellation form

Leadership Development programme for ACM staff: Induction Supervision and Appraisal

Course details
Contact Adult Social Care Training
Target audience Assessment & Care Management / Senior Practitioners / Senior Resource Officers
Subject Leadership, Management and Supervision 
Course description This course is suitable for supervisors and managers. We explore the process and principles of effective induction, supervision and ongoing appraisal. We consider models of supervision and how to make it a positive and meaningful experience for staff.
Training objectives This session will help you develop your skills and confidence as an effective supervisor. 
Learning outcomes • Explain the purpose and functions of induction, supervision and appraisals 
• Identify the skills and tasks required to be an effective supervisor 
• Review practice elements of the supervisor role 
• Identify how staff can be supported to maintain their continuing professional development. 
Additional information
Maximum places 15
3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
To be advised
Go to booking form
Go to cancellation form

Leadership Development Programme for ACM staff: Performance Management

Course details
Contact Adult Social Care Training
Target audience Assessment & Care Management / Senior Practitioners / Senior Resource Officers  
Subject Leadership, Management and Supervision 
Course description This course is suitable for supervisors and managers. We consider different types of performance and how to approach performance management objectively and with confidence. 
Training objectives Based on the Skills for Care People Performance Management toolkit this session will explore all aspects of effective performance management. 
Learning outcomes
  • Explain different ways of reviewing employee performance 
  • Consider different types of performance to be managed 
  • Prepare for having conversations about performance 
  • Use scenarios to explore a range of issues and identify ways to approach these. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/117 MS Teams 02 March 2023 09:30 - 12:30
Go to booking form
Go to cancellation form

Leadership Development Programme for ACM staff: Personal Qualities in Leadership

Course details
Contact Adult Social Care Training
Target audience Assessment & Care Management / Senior Practitioners / Senior Resource Officers 
Subject Leadership, Management and Supervision
Course description This course is for managers and supervisors. It covers the qualities needed to be an effective leader and how these translate into behaviours. We explore different personality types and how these can impact relationships and dynamics. 
Training objectives To understand the personal qualities that are important for effective leadership. 
Learning outcomes • Demonstrate the personal qualities that are important for effective leadership 
• Develop your self-awareness in everyday practice 
• Increase your ability to self-manage in terms of time, effectiveness and appropriate delegation of activities 
• Act with integrity in your dealings with others. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
To be advised
Go to booking form
Go to cancellation form

Leadership Development programme for ACM staff: Promoting a Positive Workplace Culture

Course details
Contact Adult Social Care Training
Target audience Assessment & Care Management / Senior Practitioners / Senior Resource Officers  
Subject Leadership, Management and Supervision 
Course description This course is suitable for supervisors and managers. We define and explore workplace culture and how this relates to staff retention, engagement and development. 
Training objectives This session explores the factors that contribute to a positive workplace culture and how to support staff wellbeing and resilience. 
Learning outcomes • Consider different workplace cultures 
• Describe ways to develop wellbeing 
• Explain the impact of work on wellbeing 
• State characteristics that promote resilience 
• Identify ways to promote resilience and wellbeing in your workplace. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
Go to booking form
Go to cancellation form

Leadership Development Programme for ACM staff: Values Based Recruitment

Course details
Contact Adult Social Care Training
Target audience Assessment & Care Management / Senior Practitioners / Senior Resource Officers 
Subject Leadership, Management and Supervision 
Course description This course is suitable for anyone involved with recruitment and interviewing. 
Training objectives This session looks at a values-based approach to recruitment and how this differs from traditional interview questions. 
Learning outcomes
  • Identify the values, behaviours and attitudes which are essential to work in Adult Social Care 
  • Develop values-based interview questions 
  • Observe and practice questioning techniques to explore your candidates' values 
  • Understand how to make, evidence, score and record judgements in values-based interviews. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/118 MS Teams 04 April 2023 09:30 - 12:30
Go to booking form
Go to cancellation form

Leadership Development Programme for ACM staff: Working with Conflict

Course details
Contact Adult Social Care Training
Target audience Assessment & Care Management / Senior Practitioners / Senior Resource Officers  
Subject Leadership, Management and Supervision 
Course description This course is aimed at Supervisors and Managers.
Training objectives An overview of conflict in the workplace and different ways to respond effectively.
Learning outcomes
  • Recognise conflict and why it occurs
  • Provide strategies to resolve different types of conflict in a timely manner
  • Get increased confidence to deal with and confront individuals
  • Identify ways to prevent conflict escalating
  • Awareness of mediation techniques.
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/114 MS Teams  01 June 2023  09:30 - 12:30
Go to booking form
Go to cancellation form

Well-Led: Courses for ESCC Directly Provided Services and external Provider services ONLY

Well Led Programme for Provider Services: Assessing Competence

Course details
Contact Adult Social Care Training
Target audience Directly Provided Services (ESCC) / PVI Adults (Private, Voluntary and Independent Care Sector) / Voluntary and Community Sector Staff   
Subject Leadership, Management and Supervision 
Course description This course is aimed at Supervisors and Managers.
Training objectives This session covers different ways of assessing competence and how to record this. 
Learning outcomes
  • Identify areas of practice suitable for competence assessment 
  • Consider ways to prepare for a competence assessment 
  • Explain how to record an assessment
  • Practice observing and giving feedback. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/113 Faraday House, Eastbourne 14 March 2023 09:30 - 12:30 
Go to booking form
Go to cancellation form

Well Led Programme for Provider Services: Coaching Skills

Course details
Contact Adult Social Care Training
Target audience Directly Provided Services (ESCC) / PVI Adults (Private, Voluntary and Independent Care Sector) / Voluntary and Community Sector Staff 
Subject Leadership Management and Supervision 
Course description This course is suitable for managers and supervisors. 
Training objectives We look at the benefits of coaching and how it can be used to support personal development. 
Learning outcomes Course participants will: 
  • State the differences between coaching, mentoring, supervising and managing 
  • Recognise the skills and attributes required to be an effective coach 
  • Consider a range of coaching tools to use in your work 
  • Identify situations and conversations where coaching may be appropriate 
  • Practice using a coaching approach. 
Additional information
Maximum places 12
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
To be advised
Go to booking form
Go to cancellation form

Well Led Programme for Provider Services: Induction Supervision and Appraisal

Course details
Contact Adult Social Care Training
Target audience Directly Provided Services (ESCC) / PVI Adults (Private, Voluntary and Independent Care Sector) / Voluntary and Community Sector Staff 
Subject Leadership, Management and Supervision 
Course description This course is aimed at managers and supervisors. 
Training objectives This session will help you develop your skills and confidence as an effective supervisor. 
Learning outcomes • Explain the purpose and functions of induction, supervision and appraisals 
• Identify the skills and tasks required to be an effective supervisor 
• Review practice elements of the supervisor role 
• Identify different ways staff can be supported to maintain their continuing professional development. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
To be advised
Go to booking form
Go to cancellation form

Well Led Programme for Provider Services: Performance Management

Course details
Contact Adult Social Care Training
Target audience Directly Provided Services (ESCC) / PVI Adults (Private, Voluntary and Independent Care Sector) / Voluntary and Community Sector Staff   
Subject Leadership, Management and Supervision 
Course description This course is suitable for supervisors and managers. We consider different types of performance and how to approach performance management objectively and with confidence.   
Training objectives Based on the Skills for Care People Performance Management toolkit this session will explore all aspects of effective performance management. 
Learning outcomes
  • Explain different ways of reviewing employee performance 
  • Consider different types of performance to be managed 
  • Prepare for having conversations about performance 
  • Use scenarios to explore a range of issues and identify ways to approach these. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/111 Faraday House, Eastbourne 12 January 2023 09:30 - 12:30
Go to booking form
Go to cancellation form

Well Led Programme for Provider Services: Personal Qualities in Leadership

Course details
Contact Placeholder text - please delete
Target audience
Subject
Course description
Training objectives
Learning outcomes
Additional information
Maximum places
Closing date
Cost
Number of sessions
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
To be advised
Go to booking form
Go to cancellation form

Well Led Programme for Provider Services: Promoting a Positive Workplace Culture

Course details
Contact Adult Social Care Training
Target audience Directly Provided Services (ESCC) / PVI Adults (Private, Voluntary and Independent Care Sector) / Voluntary and Community Sector Staff
Subject Leadership, Management and Supervision
Course description This course is aimed at East Sussex County Council Directly Provided Services and front line care workers in the Independent Care Sector.
Training objectives This session explores the factors that contribute to a positive workplace culture and how to support staff wellbeing and resilience.
Learning outcomes • Consider different workplace cultures
• Describe ways to develop resilience and wellbeing
• Explain the impact of work upon resilience
• State characteristics that promote resilience
• Identify ways to promote resilience and wellbeing in your workplace.
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
To be advised
Go to booking form
Go to cancellation form

Well Led Programme for Provider Services: Values Based Recruitment

Course details
Contact Adult Social Care Training
Target audience Directly Provided Services (ESCC) / PVI Adults (Private, Voluntary and Independent Care Sector) / Voluntary and Community Sector Staff 
Subject Leadership, Management and Supervision 
Course description This course is aimed at managers and supervisors involved with recruitment.
Training objectives This session looks at a values-based approach to recruitment and how this differs from traditional interview questions. 
Learning outcomes
  • Identify the values, behaviours and attitudes which are essential to work in Adult Social Care 
  • Develop values-based interview questions 
  • Observe and practice questioning techniques to explore your candidates' values 
  • Understand how to make, evidence, score and record judgements in values-based interviews. 
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/112 ESTDC - St Mary's House, Eastbourne 15 February 2023 09:30 - 12:30
Go to booking form
Go to cancellation form

Well Led Programme for Provider Services: Working with Conflict

Course details
Contact Adult Social Care Training
Target audience Directly Provided Services (ESCC) / PVI Adults (Private, Voluntary and Independent Care Sector) / Voluntary and Community Sector Staff
Subject Leadership, Management and Supervision
Course description This course is aimed at East Sussex County Council Directly Provided Services and frontline care workers in the Independent Care Sector.
Training objectives An overview of conflict in the workplace and different ways to respond effectively.
Learning outcomes
    • Recognise conflict and why it occurs
    • Provide strategies to resolve different types of conflict in a timely manner
    • Get increased confidence to deal with and confront individuals
    • Identify ways to prevent conflict escalating
    • Awareness of mediation techniques.
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/120 ESTDC - St Mary's House, Eastbourne 20 April 2023 09:30 - 12:30
Go to booking form

Value Based Recruitment

Course details
Contact Adult Social Care Training
Target audience
  • ESCC Assessment & Care Management
  • ESCC Directly Provided Services
  • Private, Voluntary and Independent Care Sector
  • Voluntary and Community Sector Staff 
Subject Leadership, Management and Supervision 
Course description This session is suitable for supervisors and managers involved in recruitment.
Training objectives This session looks at a values based approach to recruitment and how this differs from traditional interview questions.
Learning outcomes
  • Identify the values, behaviours and attitudes which are essential to work in Adult Social Care
  • Develop values based interview questions
  • Observe and practice questioning techniques to explore your candidates values
  • Understand how to make, evidence, score and record judgements in values based interviews
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/428 MS Teams 19 April 2023 09:30 - 12:30
ASC/23/429 ESTDC - St. Mary's House, Eastbourne 13 July 2023 09:30 - 12:30
ASC/23/430 ESTDC - St. Mary's House, Eastbourne 15 November 2023 09:30 - 12:30
ASC/23/431 MS Teams 15 February 2024 09:30 - 12:30
Go to booking form
Go to cancellation form

Coaching

Coaching Skills for Wellbeing Conversations

Course details
Contact Adult Social Care Training
Target audience
  • ESCC Assessment & Care Management
  • ESCC Directly Provided Services
Subject Leadership, Management and Supervision 
Course description This session is suitable for supervisors and managers.
Training objectives Understand how to use a coaching approach to support staff wellbeing.
Learning outcomes By the end of this workshop it is anticipated you will: • Have learned about coaching and the GROW model • Have had a chance to practice coaching with colleagues • Have explored how you can use coaching to have wellbeing conversations with your staff • Have explored some of the other tools and resources available and thought about your own self care plan.  
Additional information
Maximum places 15
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/424 MS Teams 09 March 2023 09:30 - 12:30
ASC/23/425 ESTDC - St. Mary's House, Eastbourne 20 June 2023 09:30 - 12:30
ASC/23/426 ESTDC - St. Mary's House, Eastbourne 07 September 2023 09:30 - 12:30
ASC/23/427 MS Teams 05 December 2023 09:30 - 12:30
Go to booking form
Go to cancellation form

Networks and forums

Senior Practitioner/Senior Resource Officer Forum

Course details
Contact Adult Social Care Training
Target audience Senior Practitioners / Senior Resource Officers 
Subject Leadership, Management and Supervision 
Course description These forums provide a networking opportunity for ESCC Senior Practitioners and Senior Resource Officers to meet and update on current issues. Each session will also address specific learning topics identified by forum members. 
Training objectives
Learning outcomes These sessions provide attendees with a regular networking and discussion forum specifically for the Senior Practitioner and Senior Resource Officer roles. 
Additional information
Maximum places 20
Closing date 3 days before course date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ASC/23/464 Wellshurst Golf and Country Club, Hellingly 21.03.2023 13:30 - 15;30
Go to booking form
Go to cancellation form

Complaints


Cancellations

To cancel a course booking, please use the Learning Portal - cancellation form.