We can consider your complaint

Based on your answers, we can consider your complaint and provide a written response.

Click on the button below to fill in our complaints form.

The form will time out after 20 minutes. You may want to write your complaint down somewhere else first. Then, you can copy or upload it into the form.

If you are representing someone else, you will need to complete our consent form. You will need to complete this with the person you are representing. This is to avoid any delay in processing your complaint.

Read our complaints policy for more information.