Cookies on this site

We sometimes save small pieces of text on your computer. We’ll call these cookies on this page, but they can also use other methods similar to cookies, such as local storage. Most websites do this.

They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
  • remembering information you’ve given, so you don’t need to keep re-entering it
  • measuring how you use the website so we can make sure it meets your needs
  • helping us to respond to any feedback you send us, if you’ve asked us to
  • tracking the effectiveness of our online marketing, so that we can use public money more effectively.

We can’t personally identify you using the data we save in cookies. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small pieces of text as you wish.

To learn more about cookies and how to manage them, read this article by Sophos security. Or please read on to find out more about how and where we use cookies.

Cookies set by us

These cookies are strictly necessary in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, services you have asked for, such as reserving a library book or making an electronic payment, cannot be provided.

Consent: in law, we don’t need your consent to use these cookies:

Name

Purpose

Expires

ASP.NET_SessionId and ASPSESSIONIDxxx (the xxx part is different for everyone)

These are temporary cookies needed by some of the tools on the website to recognise you from one page to the next.

When you leave our site.

ARRAffinity

This is a temporary cookie set by our web host to make sure our website works consistently from one page to the next.

When you leave our site.

RequestVerificationToken

This is a unique code generated when you submit a form, which helps us to ensure your data is secure.

When you leave our site.

textsize

We’ve provided a way to change the size of the text on our website. We use this cookie to remember your choice, so you don’t have to keep changing the size.

After one month.

ReadingOrder

We use this to guide you through what happens after you receive a school admissions decision. It remembers the last page you saw.

After one hour.

eguk-consent

When you first visit our website we show you a message about our use of cookies and third-party services. This setting remembers that you’ve seen the message so that we don’t show it to you again.

Never.

Cookies set by third party services

We use services from some third parties on this website. These services can set first party cookies which they can only access when you use our website, or they can set third party cookies that they can access when you use their services elsewhere too. Each third party service has its own privacy policy which explains how they will use your information.

Consent: By using our website, eastsussex.gov.uk, you agree that these types of cookies can be saved on your device.

Service

What it’s for

Your privacy

Google Analytics

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. It does not collect or store your personal information (for example, your name or address) so this information cannot be used to identify who you are.

We do not allow Google to use or share our analytics data, and we set data retention by Google to 26 months.

You can see web analytics for East Sussex County Council on Data.gov.uk.

See Safeguarding your data – Google Analytics Help.

You can opt out of Google Analytics – Google Tools website.

Crazy Egg

We use Crazy Egg to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Crazy Egg stores information about how you move around particular pages and what you click on. It does not collect or store your personal information (for example, your name or address) so this information cannot be used to identify who you are.

See the Crazy Egg Privacy Policy and Crazy Egg Cookie Policy.

Facebook

We show East Sussex County Council’s Facebook pages on our website so that you can see services we provide on Facebook that are relevant to the page you’re looking at.

See the Facebook Data Policy.

Twitter

We show East Sussex County Council’s Twitter accounts on our website so that you can see services we provide on Twitter that are relevant to the page you’re looking at.

See the Twitter Privacy Policy and their page about Twitter’s use of cookies and similar technologies.

Google Maps

We use Google Maps to provide a familiar interface when showing you where our services are.

See the Google Privacy Policy.

ArcGIS Maps

We use ArcGIS to provide Ordnance Survey maps where we need more accuracy than Google Maps can provide.

See the ArcGIS Privacy page.

YouTube

We use YouTube in Privacy-Enhanced Mode to include our own videos in our web pages.

See the Google Privacy Policy.

Click4Assistance

We use Click4Assistance to provide web chat as an easy way to contact us online.

See the Click4Assistance Privacy Policy, and their page about Click4Assistance and GDPR compliance.

Customer Thermometer

We use Customer Thermometer to collect your views about how helpful pages on our website are. The service is not active until you click on a rating, but it may collect data after that.

See the Customer Thermometer Privacy Policy.

Recaptcha

We use Recaptcha to prevent misuse of our forms by automated systems where that has been a problem.

See the Google Privacy Policy.

iCasework

We use iCasework to process information you submit for some forms on our website. These forms are used for subjects like making a complaint or a freedom of information request.

See the iCasework Privacy Notice.

Some services on this website may use other third party services. These will have their own privacy notice which applies in addition to the privacy notice for this website.