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Improving access to family information – KITES survey

Can families in East Sussex easily get access to the information they need?

The KITES Family Information Service are looking for ways to improve the advice and information we provide for parents and carers. Whether or not you have used the service before, we want to hear your views and experiences of finding information for your family.

The results will show us what is important to you and your family and how well the service is doing. We can then make improvements to our service in response to your feedback.

How to take part

Send us your views by completing the short survey below. This should take 10 minutes or less.

We can also supply blank survey forms by post – please ask using the details below.

Returning your survey

No stamp is needed. Please send your completed survey to:

KITES Family Information Service
East Sussex County Council
FREEPOST SEA8322
Eastbourne BN21 4BR

Closing date

The consultation closes on Saturday 20 September 2008.

What happens next?

We will write a report explaining the findings of the survey and publish it here in January 2009. The report will detail how we will improve our service to you in response to your comments.

Contact us

For more information about the survey please contact KITES Family Information Service:

Tel: 01323 737294 or 0845 6010777 (local rate)
Email: kites@eastsussex.gov.uk

Documents
Acrobat (PDF) formatAcrobat (PDF)
KITES consultation response form (86k)
Tell us your views and experiences of finding information for your family in East Sussex.
Website approved by the Plain English Campaign

East Sussex County Council, County Hall, St Anne's Crescent, Lewes, BN7 1UE. Tel: 01273 481000