Patient Activation

The Patient Activation Measure (PAM) uses a short survey to provide insight into a person’s knowledge, skills and confidence for self-managing their overall health, including long term conditions.

  • Individuals in the lowest activation level typically do not yet understand the importance of their role in managing their own health, and may have significant knowledge gaps and limited self-management skills.
  • Those in the highest activation level tend to be more proactive with their health, have developed strong self-management skills, and are resilient in times of stress or change.

Recent research from The Health Foundation found evidence that people who are most able to manage their condition had:

  • 38% fewer emergency admissions
  • 32% fewer attendances at A&E
  • 18% fewer general practice appointments

The PAM project in East Sussex has been running since April 2018 and is currently being used by a number of services including ESHT Falls Service and Proactive Care Practitioner service, and One You East Sussex. It is also being piloted in a range of health, housing, leisure and wellbeing services.

PAMs are only available under license, but in East Sussex we have enough for more services and providers to trial them out for free.

For more information about how your service could be involved please contact the project lead:

Emma Jupp: or 01273 481931 | 07824 085317

Related information

The East Sussex PAM® pilot leaflet

Supporting people to manage their health – The Kings Fund