Guide to going into or leaving hospital

1. Going into hospital

You normally make your own way to hospital but if you don’t have your own transport or need specialist care on the way to hospital, you might be eligible for a non-emergency ambulance.

This service is free for NHS patients, but you need to be referred by your doctor, dentist, midwife or other health professional. They will consider factors such as the availability of private or public transport, and the distance you need to travel.

Community transport

Community transport provides services where no public transport services are available, or where public transport cannot accommodate some passengers, e.g. wheelchair users.

Although these are non-profit most services will charge a small fee. Check with individual operators before travelling.

See also: non-emergency patient transport service (NEPTS).

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