East Sussex County Council
Contact Adult Social Care
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Warning – scam calls
We’ve been made aware of potential scam calls telling people they’re being phoned by Health and Social Care Connect (HSCC). If you’re not sure if a call is genuine, contact us using the details below to check.
We’ll never ask for your bank details or payments, for details of any other account (such as social media), for you to to set up a password or PIN number over the phone, or for you to call a premium rate number, such as those starting 09 or 087.
Contact us if you want to:
- report abuse or neglect (please phone us)
- apply for care and support
- get support for a carer
Phone: 0345 60 80 191 (open 8am to 8pm 7 days a week including bank holidays)
Email: Health and Social Care Connect
Or you can assess yourself online:
You can use our online self-assessment portal to apply for either client or carer services.
Other ways to contact us
Text: 07797 878 111
Minicom via type talk – 18001 0345 60 80 191
Health and Social Care Connect,
St. Mary’s House, 52 St Leonard’s Road,
Eastbourne,
East Sussex BN21 3UU
See a map of this address
What happens when you apply for support
If you apply for care and support from us then we’ll assess you to find out what help you need. Find out more in our guide:
Who can get help from Adult Social Care
Care and support is not free. Most people will pay towards the cost of their care.