Blue Badge application process


Blue Badges for people with hidden disabilities

From 30 August 2019, people with hidden disabilities can apply for a Blue Badge.

Although applications can be submitted from this date, there will be significant delays to processing applications under the new hidden disabilities criteria.

For information on the new criteria and to apply online, please visit GOV.UK

You can apply for a Blue Badge for yourself, someone else or an organisation.

  • If the badge is for you or another person, you can apply online.
  • Organisations that provide daily care for those who are disabled, or have a health condition affecting their mobility, will need to complete a paper form instead.

Before you apply, check if you are eligible for a Blue Badge.

What you’ll need to provide

You’ll need to know your National Insurance number.

You’ll need to provide the following:

  • One recent passport size photo (taken in the last 3 months) showing your head and shoulders. This should measure 3.5cm wide x 4.5cm high on a plain white background.
  • A copy of a document proving your identity (passport, driving licence, birth or adoption certificate, marriage / civil partnership or divorce certificate)
  • A copy of a document proving your current address (less than 12 months old). This can be a hospital letter or utility bill. Mobile telephone bills are not accepted.
  • Proof of benefits that automatically qualify you for a Blue Badge.
  • If you are applying due to a hidden disability, you will need to supply current medical evidence to support your application. This must be from a health care professional involved in your care or treatment.
  • Payment of £10.

How to pay

Online applications

  • If you apply online you will be contacted if your application is successful and can choose to pay online or by cheque / postal order.

Paper applications

  • If you are sending a paper application form, you can include a cheque or postal order for £10 made payable to East Sussex County Council. We will return the cheque or postal order if your application is unsuccessful.
  • If you prefer to pay online, you will need to include your email address on the application. We will email you with details of how to pay once your application is successful.

How to send us your documents

If you’re applying online, you can add digital photos or scans of your documents to the application.

Please send us all your supporting documents within 14 days or your application will be cancelled.

Copies of your documents can be:

Posted to:
Blue Badge Team
East Sussex County Council
3rd Floor St Mary’s House
52 St Leonard’s Road
BN21 3UU

How long it takes

It usually takes 12 weeks to deal with an application.

After we receive payment, your application will be submitted to the national issuing office for processing.

Keeping you informed

If you apply online and supply us with a current email address, you will be kept updated about the progress of your application.

How to take photos

If you are unable to get to a photo booth, you can take a photo using a mobile, tablet or digital camera.

Follow the advice on how to take a good photo for your Blue Badge

What to do if you’re not sure about eligibility

When you apply online you will be asked questions to check you are eligible for a Blue Badge. Based on your answers, you may be told that you are not eligible.

If you still think you are, please email us:

Email the Blue Badge Team

Enquiries about your application

If you have any queries about the application process, you can email us. If you are emailing about an application you’ve submitted, we will need your full name, date of birth and postcode to assist with your enquiry.

Email the Blue Badge Team

You can also call our information line on 01323 464 244. The information line is open Monday, Wednesday and Friday from 9am to 4pm. Due to limited resources, this number is very busy. You may not get through immediately.

You can also write to us at:

Blue Badge Team
East Sussex County Council
3rd Floor St Mary’s House
52 St Leonard’s Road
BN21 3UU

Change of address

If you have moved then you can email us with your new address:

Email the Blue Badge Team

The address is held on file so you do not need to return your badge.

You can also write to us at the address above.