Business requirements for personal assistants


Issuing a contract

Whether you are employed or self-employed, it is advisable to agree a formal contract with the client at the start. This reassures the client and is an essential document if there is a dispute.

It should include:

  • a statement of the services required
  • how many hours per week you will support the client
  • the hourly rate and any other charges, such as mileage
  • how payment will be made

Both the client and the personal assistant should keep a copy of the contract for their records.

The Support with Confidence scheme offers support with contract arrangements and can supply a contract template for members.

For further information about contracts, visit: Before your PA starts | Skills for Care

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