Coronavirus – information for people receiving direct payments
Coronavirus direct payment guidance
- Skills for Care have produced an employers guide for people and families who employ personal assistants.
COVID-19 vaccinations for personal assistants
After having the vaccine, personal assistants should continue to use personal protective equipment.
Personal protective equipment (PPE)
The government is providing free PPE to people who receive direct payments and personal assistants during COVID-19.
- If you employ a personal assistant and order PPE for them, you can register for the PPE portal.
- If your PA is self-employed, they will need to sign up themselves.
How to register
To register, you need to fill in a short form:
Orders should be placed once a month. There are order limits, but you can ask for these to be adjusted.
Advice on using the portal
The government has published guidance on how to use the PPE portal.
If you have any issues, phone the customer service team on: 0800 876 6802 (open 7am to 7pm, seven days a week)
Everyone who receives a direct payment should develop a care contingency plan. This is a plan to make sure your care needs would be met if your current care arrangement broke down, for example, if your personal assistant or care provider needed to self-isolate.
This guidance gives advice on what to do to ensure you have appropriate plans in place:
Contingency planning for direct payment clients [177.5 KB] [docx]