When things go wrong

Please get in touch with us if you are unhappy with your support or a service you have received.

Please get in touch with us if you are unhappy with your support or a service you have received.

Things can often be put right quickly.

Contact the person or team you have been involved with.

Things can often be put right quickly.

Contact the person or team you have been involved with.

If you have already done this or you would prefer to speak with someone else, you can email the Complaints Team.

If you have already done this or you would prefer to speak with someone else, you can email the Complaints Team.

Please try to get in touch within a year of the problems starting.

It might be difficult for us to help if it has been longer than a year.

Please try to get in touch within a year of the problems starting.

It might be difficult for us to help if it has been longer than a year.