Making a complaint
Making a complaint is when you tell us you are not happy about something.
Making a complaint is when you tell us you are not happy about something.
It is the law that Adult Social Care and Health must reply to you if you make a complaint.
It is the law that Adult Social Care and Health must reply to you if you make a complaint.
We will listen to what you tell us
We will listen to what you tell us
We will work together with you
We will work together with you
We will find out more about what has happened
We will find out more about what has happened
We will be fair
We will be fair
We will reply to you
We will reply to you
We will improve our services by learning from your experiences.
We will improve our services by learning from your experiences.