Bus pass - tell us about a change

This page tells you about:

  • changing your address
  • changing your name
  • informing us if a bus pass holder has died

If you don’t have a printer, you can email Concessionary Travel or ask at an East Sussex library find your local library.

1. Change of address

I have an East Sussex County Council bus pass

If you have an East Sussex County Council bus pass and move to another address in East Sussex (not including Brighton & Hove City Council), you can send us your new address by printing and posting this form. You also need to provide proof of your new address by sending us a photocopy of:

  • a letter from Department of Work and Pensions (no more than 3 months old)
  • a recent bank or credit card statement (no more than 3 months old)
  • your current council tax bill
  • a recent utility bill (no more than 3 months old).

Form: Bus pass change of details(opens new window)

If you don’t have a printer, you can email Concessionary Travel or ask at an East Sussex library find your local library.

If you don’t tell us you have moved, we may send your next pass to your old address and you will have to pay a fee of £10 for a replacement.

I have moved into East Sussex (not including Brighton & Hove City Council)

If you are not currently an East Sussex County Council bus pass holder then you need to apply see our application pages:

Applying for an older person’s bus pass

Applying for a disabled person’s bus pass

I have moved out of East Sussex

If you move out of East Sussex, you should cut your pass up and return it to the address on the back of the bus pass. You’ll need to apply to your new local authority for a bus pass.

2. Change of name

If you hold an East Sussex County Council bus pass (not including Brighton & Hove) and your name has changed, you can tell us by printing and posting this form. There is a fee of £10 for a change of name, unless we are correcting an error or spelling mistake.

If you have changed your name, you also need to enclose:

  • a copy of the document supporting your name change, for example a marriage certificate or Deed Poll
  • a cheque for £10 (see form for details).

If you don’t have a printer, you can email Concessionary Travel or ask at an East Sussex library find your local library.

3. When a bus pass holder has died

If the death is registered at an East Sussex County Council registrar you will be able to inform the registrar service as part of the appointment.

If this was not the case, please print and post this form:

Form: Tell us when a bus pass holder has died(opens new window)

Please enclose:

  • a photocopy of the death certificate (if available)
  • if you have it, the bus pass (cut in two).

If you don’t have a printer, you can email Concessionary Travel or ask at an East Sussex library find your local library.

Contact us

If you have a question about this page, please speak to our information centre:

  • 0300 33 09 471 (local rate)
    Lines are open Monday to Friday 9 am to 4 pm
  • email Concessionary Travel

Concessionary Travel