Penalty Charge Notices (parking tickets)

If you receive a Penalty Charge Notice (PCN), you can:

  • pay the PCN
  • challenge the PCN, if you feel that it has been issued incorrectly.

If you pay the PCN, the case will be closed and any challenge against it will not be considered.

How much is a Penalty Charge Notice (PCN)?

Charges for PCNs depend on the seriousness of the contravention:

  • Lower penalty charge - £50 (reduced to £25 if paid within 14 days)
  • Higher penalty charge - £70 (reduced to £35 if paid within 14 days).

For a list of all the contravention codes and their descriptions, see: Parking contraventions.

How to pay


Pay or challenge a PCN issued in East Sussex:

Please allow 24 hours after receiving your PCN before paying online.


Please allow 24 hours after receiving your PCN before paying by phone.

Payment line: 0345 658 5500
24 hours a day, 7 days a week with your card details and PCN number.

This number is only for payments. To speak to someone about a PCN contact the Parking team.


  • pay by credit/debit card using the tear-off slip at the bottom of the PCN
  • pay by cheque or postal order payable to East Sussex County Council. Write the PCN number (from the front of the notice) on the back. Complete the slip on the PCN and attach to your cheque.

Send postal payments for PCNs issued in Lewes, Eastbourne and Hastings to:

East Sussex County Council
Parking Services
Eastbourne Library
Grove Road
BN21 4TL

In person


Challenging a PCN

For information on challenging a Penalty Charge Notice you feel has been issued incorrectly, see Challenging a Penalty Charge Notice (PCN).

What happens if a PCN is neither paid or challenged?

If a PCN remains unpaid without being challenged, we will seek a Court Order and add the cost of the Court Order to the amount you will have to pay.

If you still do not pay the PCN, enforcement agents will enforce the Court Order and you will have to pay their costs as well.

Know your parking rights

For more information about what to do if you receive a PCN watch the YouTube video by the British Parking Association, Know Your Parking Rights

Lost PCNs

If you have lost your PCN but still need to pay, please contact the notice processing team by phone on 01323 466222 or email Parking Penalties.