Cashless parking in Eastbourne, Lewes and Hastings

Cashless parking is available in areas of Eastbourne, Lewes and Hastings. This is a mobile phone service that provides a simple alternative to pay & display parking.

It doesn’t replace pay & display parking. Traditional machines are still available that accept coin payments as normal. We hope this will benefit visitors and residents across the county, and be a more environmentally friendly way of parking.

Pay to park by mobile phone – RingGo

This mobile phone service is called RingGo. It lets drivers pay for parking by credit or debit card via smartphone app, text message or phone call, rather than using cash at a ticket machine. It means:

  • you don’t need to carry coins
  • you don’t have to visit a ticket machine
  • you don’t need to walk back with a parking ticket – Civil Enforcement Officers can check vehicles with their handheld devices
  • you can top up your parking time without returning to your car.

Where to park

  • RingGo parking locator – find parking in Eastbourne, Lewes and Hastings and location codes for each site.
  • Parking – information about parking in these towns.

Register with RingGo

We recommend that you register before you travel, either through the RingGo website or smartphone users can download an app. You will be asked to provide:

  • number plate, colour and make of your vehicle
  • credit or debit card details.

Alternatively you can register when you park using the RingGo apps or by calling 020 3046 0060.

Cashless parking sign
Cashless parking sign

How to pay when you park

After you’ve registered RingGo remembers your mobile phone number and the information you’ve already given. So when you pay to park, you only have to give:

  1. location code number – this will be shown on signposts in the area where you park
  2. how long you want to park
  3. three digit security code on the back of your credit or debit card.

Ways to pay

  • Smartphone app – open the app on your phone and enter the details above.
  • Automated phone service – use your mobile phone to call the number on the signs where you want to park. You’ll be asked you to confirm the vehicle you want to park as well as the details above.
  • ‘Text to park’ messages – send a text message to 81025 containing the details above in this format ‘RingGo 4930 3h 987’ to park your vehicle for three hours at that location (you must pre-register to use this option).
  • Internet on mobile, tablet or computer – sign in and complete the details at RingGo park

Charges

It is free to register with RingGo and to download apps.

You pay a 20p convenience charge on top of the normal parking charges.

If you call or text RingGo you are charged the standard rate, often included within your mobile phone package. If you use ‘text to park’ you pay for the text message and 10p for the summary text message which you automatically receive confirming your parking session details.

Optional confirmation messages and reminder texts, like when your session is about to run out, cost 10p per message.

Extend your parking session

Unlike normal parking, RingGo lets you extend your stay up to the maximum time allowed without returning to your vehicle. Just contact RingGo again on your phone and the service will ask you:

  1. how long you want to extend
  2. what your card security code is.

Get a VAT receipt

Sign into the RingGo website to view and print VAT receipts for your parking. Go to the Settings section and add your email address if you want to receive an email receipt every time you park.

More information

For more information about using this service, watch the YouTube video or see RingGo help

YouTube – RingGo cashless parking