Contact us about parking


There are some temporary changes to parking and permits during the coronavirus (Covid 19) outbreak. See Temporary changes to parking for more information.

Contact us about parking in Eastbourne and Hastings Boroughs and Lewes and Rother Districts

Email the customer service team or telephone on 01273 335500 (select option 1 or 2) about any of the below.

  • To request parking enforcement (option 1).
  • Report a problem with a pay and display machine (option 1).
  • General enquiries about parking in the boroughs of Eastbourne, Hastings or in the districts of Lewes and Rother (option 1).
  • Parking in a Lewes District Council car park (option 1).
  • Parking permits (option 2)
  • To arrange a suspension (option 2).

Parking reviews

To ask for changes to parking restrictions or for new parking restrictions please complete the request changes to parking restrictions form on our website. Dates for the parking reviews are available at the same link.

Penalty Charge Notices (PCNs)

If your vehicle has been issued a Penalty Charge Notice (PCN), you can view the details of the PCN, the photographs taken at the time it was issued and pay or challenge it online using manage your penalty charge notice. We have more information about PCNs available.

Apply for a permit

Applications for permits must be made online using NSL Apply. For advice or assistance email the customer service team or telephone on 01273 335500.

Pay for a permit or PCN in person

You can pay for and collect permits or pay PCNs in the Eastbourne, Hastings, Lewes and Battle libraries. Use the links below to check their locations and opening hours.

Lewes District Council (LDC) car parks

If you would like to contact someone about changing the restrictions or tariff in one of LDCs car parks please email LDC.

Car parks in Eastbourne and Hastings boroughs and Rother district

We do not manage any car parks in these areas. Any queries should be directed to the owner of the car park. Contact details are usually displayed on the signs in the car park. If you have been issued a PCN in one of the Eastbourne, Hastings or Rother council owned car parks you will need to contact the relevant council to pay or challenge it.


Parking in Wealden has not been decriminalised, this means that we cannot carry out any enforcement in this area. Enforcement of the existing on street restrictions is the responsibility of the Police. Enforcement in car parks managed by the car park owner, in most cases this is the district council.

If you have any questions about on street restrictions in these areas or would like to ask that they are reviewed you can email East Sussex Highways, telephone them on 0345 60 80 193 or complete an online contact form.