Privacy notice – East Sussex Music CME


This privacy notice covers learners on the East Sussex Music CME programme.

East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.

What information is being used?

In order to provide the service, we will collect your name, address, phone number, email address, date of birth, information about your workplace and your referees. We will also ask about your qualifications and any special learning needs or disabilities.

How will your information be used?

We will use your data to deliver the services your request from us, assess whether you meet the entry requirements for the course and take up references to enable you to join the course. We ask about your learning and disability needs so that we can adapt the learning materials so that they are accessible to you.

We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

Your information is not processed outside of the European Economic Area.

How long will your information be kept for?

We collect your information through the Survey Monkey online system. We will delete your information from Survey Monkey after the registration process (within 6 months).

Your data will then be put into Moodle Rooms, the portal through which we deliver the CME. Your data will remain in this system whilst you are on the course and for a further one year so that we can monitor business performance. Your Moodle Rooms account containing your data will then be deleted.

Your information will also be entered onto our payments system (SAP) for invoicing. Your data will be deleted from this system after 7 years, in accordance with our finance retention policy.

Sharing your information

We share your information with Trinity College, London. They are the examination board who award the qualification, so we need to registered you with them. The only information they ask for is your name and date of birth.

You can view Trinity College’s data and retention policies on their website

Any sharing of personal data is always done:

  • on case-by-case basis
  • using the minimum personal data necessary
  • with the appropriate security controls in place
  • in line with legislation.

Information is only shared with those agencies and bodies who have a "need to know" or where you have consented to the sharing of your personal data to such persons.

We may use the information we hold about you to assist in the detection and prevention of crime or fraud. We may also share this information with other bodies that inspect and manage public funds.

Your rights

Under data protection legislation, you have the right:

  • to be informed why, where and how we use your information
  • to ask for access to your information
  • to ask for your information to be corrected if it is inaccurate or incomplete
  • to ask for your information to be deleted or removed where there is no need for us to continue processing it
  • to ask us to restrict the use of your information
  • to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
  • to object to how your information is used
  • to challenge any decisions made without human intervention (automated decision making)

Please visit data subject rights for further details.

How to find out more or complain

Should you have any further queries on the uses of your information, please speak directly to our service:

Email us at

or phone us on 01273 336770

To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.

Further information on making a complaint.

You can also contact the ICO for further information or to make a complaint:

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

Email ICO

Report a concern on the ICO website