Privacy notice – Database of Personal Assistants working in East Sussex


This Privacy notice covers the East Sussex County Council database of Personal Assistants working in East Sussex

East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.

What information is being used?

In order to provide information and support services to Personal Assistants working in East Sussex, we will collect and record the following personal data for you:

  • name
  • address
  • telephone number
  • email address
  • employment status (e.g. employed/self-employed)
  • geographical work area

How will your information be used?

The information you provide will only be used as a means for the Council to collect information about the number of Personal Assistants working across the County and to distribute information to Personal Assistants to support the PA care market to deliver care and support.

The information you provide will not be used for any other purpose without your permission. We will not publish your home address on any websites.

We will use this information to contact you about information and updates related to your work as a Personal Assistant.

We will use your contact details to send you up to date information about National Government guidance on COVID-19 or local government guidance related to COVID-19, for example, sharing information about Personal Protective Equipment. Your information will be shared with the NHS to facilitate the roll out of the COVID-19 vaccination. The NHS will be responsible for contacting you to arrange this and provide further information on the offer. We will only send information which is relevant to the role of a Personal Assistant working in social care.

We will also use your contact details to contact you about the East Sussex County Council Personal Assistant Infection Control Project. This project offers Personal Assistants the opportunity to receive support and advice from an Infection Control Advisor, to offer reassurance and information on how you can carry out your PA role safely. The Infection Control Project will also use your information to contact you about events and workshops organised by the Project and about information on how to access Infection Control training courses. This information may also be used for the loan of equipment as part of the project.

The Infection Control Project will keep a file records of any advice sessions held with Personal Assistants.

We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

Your information is not processed outside of the European Economic Area.

How long will your information be kept for?

You are able to unsubscribe from the East Sussex Database of Personal Assistants at any time and your information will be removed from the database once you have notified us of this request.

If you have received an information and advice session from the PA Infection Control Project, then the Project will retain your information for a period of 8 years after the project has ended. This is in line with the retention schedule set for all East Sussex Adult Social Care records, which is 8 years after the date of the last contact.

Sharing your information

Your data will only be used for the purposes of distributing information related to working as a Personal Assistant in social care in East Sussex and for sharing information about support and training provided by the the Council’s Personal Assistant Infection Control Project.

Any sharing of personal data is always done:

  • on case-by-case basis
  • using the minimum personal data necessary
  • with the appropriate security controls in place
  • in line with legislation.

Information is only shared with those agencies and bodies who have a "need to know" or where you have consented to the sharing of your personal data to such persons.

We may use the information we hold about you to assist in the detection and prevention of crime or fraud. We may also share this information with other bodies that inspect and manage public funds.

Your rights

Under data protection legislation, you have the right:

  • to be informed why, where and how we use your information
  • to ask for access to your information
  • to ask for your information to be corrected if it is inaccurate or incomplete
  • to ask for your information to be deleted or removed where there is no need for us to continue processing it
  • to ask us to restrict the use of your information
  • to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
  • to object to how your information is used
  • to challenge any decisions made without human intervention (automated decision making)

Please visit data subject rights for further details.

How to find out more or complain

Should you have any further queries on the uses of your information, please speak directly to our service:

For East Sussex Database of Personal Assistants and for the East Sussex PA infection Control Project contact:

Paul Bolton
Service Development Manager
Policy and Strategic Development Team
Adult Social Care
East Sussex County Council
St Annes Crescent
East Sussex

Phone: 07825 754167

To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.

Further information on making a complaint.

You can also contact the ICO for further information or to make a complaint:

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

Email ICO

Report a concern on the ICO website