Privacy notice – Adult Social Care People Bank

Overview

This privacy notice covers members of the public who have joined the Adult Social Care People Bank. The Bank’s purpose is to share volunteering opportunities for a range of adult social care-related activities with its members.

East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.

What information is being used?

When joining the People Bank, we ask for your:

name and contact details including address, email and telephone number
personal data about you, such as your gender, age, ethnicity, etc
information about your experience and areas of interest

How will your information be used?

We will use your information to match you with volunteering opportunities you are eligible for and likely to be interested in. We will use your contact details to share relevant information and opportunities with you.

We will store your joining information on our online consultation hub – see the privacy notice for the hub.

We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

Your information is not processed outside of the European Economic Area.

What is the legal basis for processing your information?

When you join the People Bank, we ask you to consent to your information being processed as set out in this privacy notice, by ticking a box and signing, or typing, your name.

How long will your information be kept for?

We will keep your information for as long as you are a member of the People Bank. You can leave the Bank at any time. Whenever we contact you about a volunteering opportunity or an event we will tell you how to update your details or leave the Bank.

If we are no longer able to contact you using the details you have given us, for example, letters are returned or emails bounce back, we will remove you from the Bank after a reasonable period of time.

Your rights

Under data protection legislation, you have the right:

to be informed why, where and how we use your information
to ask for access to your information
to ask for your information to be corrected if it is inaccurate or incomplete
to ask for your information to be deleted or removed where there is no need for us to continue processing it
to ask us to restrict the use of your information
to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
to object to how your information is used
to challenge any decisions made without human intervention (automated decision making)

Please visit data subject rights for further details.

How to find out more or complain

Should you have any further queries on the uses of your information, please speak directly to our service:

The Consultation Team can be contacted by emailing consultation.ASC@eastsussex.gov.uk or writing to ASC Consultation, North A Floor, County Hall, St Anne’s Crescent, Lewes, East Sussex, BN7 1UE.

To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.

Further information on making a complaint.

You can also contact the ICO for further information or to make a complaint:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

Email ICO

Report a concern on the ICO website