Annual Parking Report 2020/21


Foreword




Our Civil Parking Enforcement (CPE) schemes

Background

The Traffic Management Act 2004 (TMA) allows councils, which are also local traffic authorities, to apply to the Secretary of State for Transport to introduce a civil enforcement area. This allows the decriminalising of parking enforcement, known as Civil Parking Enforcement (CPE), moving the responsibility for management and enforcement from the police to the local authority. 

This means councils can undertake enforcement of all parking restrictions in their area and retain the income received from parking charges and penalties to fund the costs of parking services. Any resulting surplus is used to support local transport schemes, as set under the legislation. You can read more about how the surplus has been spent in the finance section of the report.

Civil parking enforcement (CPE) schemes in East Sussex

We have four CPE schemes in East Sussex. They cover Hastings Borough where a scheme started in 1999, Lewes District since 2004, Eastbourne Borough since 2008 and more recently, Rother District which started in September 2020.

Aims of our Civil Parking Enforcement schemes

The effective management of parking not only addresses local parking problems, it helps achieve some of the broader transport objectives set out in our Local Transport Plan (LTP3).  These include

  • improving road safety,
  • achieving better flows of traffic through town centres,
  • health and security,
  • improving quality of life,
  • encouraging the use of more sustainable modes of transport
  • reducing damage to the environment, and
  • improving the economic viability of areas through the efficient management and use of parking spaces.

Greener enforcement

We have adapted and changed how we work, including deploying from home and trialling electric bicycles. The bikes help with our enforcement of Camber as at times the traffic in and out can be at a standstill and we are not adding to this pressure. They are also used in our other civil parking enforcement areas, being particularly beneficial in Hastings due to the geographical layout of the parking zones. The main benefits are that they are environmentally friendly, and they help reduce response times by having more of the team mobile.


Covid-19

Impacts on our team and service delivery

Over the last twelve months the team adapted how we work to the Covid restrictions in place. Whilst working away from offices and moving to a new virtual way of working. The team have continued to deliver and make improvements to our service, whilst also supporting other teams within the council.

Shielding calls

To help support the Council’s response to the Covid-19 pandemic, we assisted the adult social care and children’s services departments by making calls to residents of East Sussex that had been advised by the government to shield.

Between April and July, we contacted over 4,000 shielding residents to check on their welfare and to offer further help and support where it was needed.

Volunteering and supporting other services

In addition to making calls to the residents of East Sussex that were shielding, five members of the team also volunteered to help other teams and services. They included

  • Two members of the team working, on a rota, in the Covid-19 Virtual Emergency Control Centre.
  • One member of the team assisted the NHS.
  • One member of the team assisted the Sussex Resilience Forum.
  • One member of the team assisted the Registration Service.

Impacts on NSL and service delivery

As with all services, lockdowns and social distancing rules meant our enforcement team had to adapt and change quickly to meet the guidance. Parking enforcement continued throughout all lockdowns to reduce congestion and maintain traffic flow and access which remained critical for front line workers and emergency vehicles.  The team concentrated enforcement on high traffic flow areas whilst also responding to complaints from members of public.

Household waste and recycling sites

In May 2020 lockdown restrictions eased and household waste sites started to open as an essential service across the county. To support with managing the high volume of visitors at these sites, which had reduced capacity due to social distancing restrictions, 10 civil enforcement officers were deployed to seven sites. They worked with colleagues from the East Sussex Waste Team and East Sussex Highways, to assist with traffic management.


Changes to parking charges

In the last year we made changes to our on-street parking and permit charges for the first time in over a decade. In Eastbourne and Hastings the charges were last increased in 2008 and in Lewes in 2007. 

Parking charges are an important part of managing the demand for kerbside parking and influencing driver behaviour, to encourage use of alternative sustainable forms of transport. As our parking charges had remained the same for a number of years, they were having a reduced impact on influencing travel choices. 

In July and August 2019, we carried out consultation on proposed changes to parking charges. View the full details of the consultation on parking charges. 

The Key changes we consulted on were:

  • Standardising the price of residents’ permits across Lewes, Eastbourne and Hastings for the first time.
  • Linking the cost of residents’ permits to the CO2 emissions of pollution from the vehicle the permit covers, with owners of low emission vehicles paying less than those with higher emissions.
  • That the cost of visitor and day permits should be higher in all three scheme areas to encourage people to make more sustainable travel choices.
  • Increasing the cost of on-street pay and display charges to encourage people to use alternative sustainable forms of transport, which will help reduce congestion and improve air quality in our towns.
  • Targeted increases in on-street parking charges in a small number of locations where nearby car park prices have higher charges than on-street prices. This will help encourage people to use car parks first and minimise the pressure on on-street parking in these locations. 

After the consultation responses had been fully reviewed and considered, a report was presented to the Lead Member for Transport and Environment. The proposals were approved in January 2020. Details of the report and minutes of the Lead Member meeting are available on our website. 

The changes were originally planned to take effect on 27 April, but due the national lockdown this was postponed to July.


Introducing Civil Parking Enforcement (CPE) in Rother

Consultation and implementation

At a Cabinet meeting on 26 June 2018, we welcomed the request from Rother District Council to introduce CPE across the district. An application seeking powers to implement CPE was made to the Department for Transport (DfT) on 31 July 2019. DfT formally accepted the application in March 2020 and the legal bill was laid before parliament in September 2020 with the start of enforcement on 29 September 2020.

In preparation for the CPE scheme, an informal consultation was carried out in November 2018 through to January 2019 which included holding public exhibitions. A formal consultation took place in September 2019.  The results of both consultations have been published on the consultation hub.

For the formal consultation, approximately 11,000 letters were delivered to local addresses and the consultation was placed on our consultation hub for any member of the public to comment. 544 items of correspondence were received. These included 1,103 objections from 437 objectors with 107 items of support. These were reported to Planning Committee on 15 January 2020. The report, minutes and a webcast of the meeting are available on our website.

Go live

Civil Enforcement Officers (CEOs) started enforcement on 29 September 2020. Despite the pandemic the CEOs have enforced all the way through lockdown and social distancing restrictions.


Community support

In parking enforcement, we do so much more than enforce parking restrictions. One of the best parts of what we do is being part of the community we work in and dealing with the unexpected.

First aid training and responding

Our three customer stake holder managers attend monthly Joint Action Group (JAG) meetings. The meetings are attended by several community groups and local agencies, such as the police, neighbourhood first, fire service and local councillors. The aim of the group is tackling crime and anti-social behaviour. They are an excellent way for everyone involved to work together and gain intelligence on local issues. Through these meetings we have been able to identify where training for Civil Enforcement Officers (CEOs) can further assist in the community that does not always relate to parking. 

Following updates shared through the JAG meetings, around mental health, mental health awareness training was given to all of the CEOs. Below are just a few examples of where our CEOs have shown true community spirit and how investing in appropriate training can make a real difference. 

The mental health awareness training proved invaluable when a CEO came across a person in distress, who explained they were very depressed and wanted to end their life. The CEO put his training into action whilst waiting for the appropriate support and help arrived, only leaving the location when the person was safe.

To expand on the mental health awareness training the CEOs were offered suicide first aid training. This again proved invaluable when a CEO came across a person who had taken an overdose. The CEO noticed the person sitting on the ground and, from the training, had the confidence to approach them. After establishing what had happened the CEO called an ambulance and then sat with the person, talking and listening until help arrived. 

Further first aid training was put into use when our supervisor witnessed an accident. Stopping in a safe place, she instructed a member of the public to call emergency services whilst she attended to a driver. She calmly managed the situation until emergency services arrived.

Helping the community

As well as helping members of the community in moments of crisis, some more examples of how we helped are included below. 

  • Assisted with finding lost children and pets
  • Assisted owners or drivers of vehicles that had keys left in ignition, broken down or been vandalised.
  • Fixed bicycle chains that had come off or seized up.
  • Contacted emergency services for people that are injured or unwell, staying with them until appropriate help arrives. And, escorting people home, to appointments or safe places when they have become lost or confused. 
  • Contacted the police when witnessing fights and criminal damage to a library.
  • Returned lost wallets and purses.
  • Rescued wildlife. The pictures below are of a squirrel that a civil enforcement officer found hanging from the front grill of a car. We were able to contact the vehicle owner and, with their help, the squirrel was safely removed and taken back to the office for some rest before being re-released into the wild.  
Squirrel
Rescued squirrel

Parking reviews

We carry out regular reviews of parking restrictions in the County, we welcome and encourage everyone to take part in the review process. All our parking reviews start by considering requests made to us. If you think there should be changes to current restrictions or want new restrictions, please fill in the form on our website. It captures all the necessary information to make a request.

It is normal to receive large numbers of requests for new parking restrictions or changes to existing ones in the reviews. To make effective use of our budgets it will not be possible to progress every request so each one is prioritised.

Requests for new parking bays, for example permit only, need to be supported by the other residents or businesses in the road or area. If you are requesting parking bays, it always helps your request if you are able to show that it is supported. You can do this by asking those in support to complete our online form to request a change to the parking scheme. Or you could collate a letter with many signatures which includes the full name and address of each resident signing it.

The pandemic affected our ability to carry out some parts of the current reviews, for example public consultations. This meant they took place later than planned and has also meant that the next reviews will be delayed. 

The formal consultation for the Lewes review took place in March 2021, 835 packs were sent out.

The 2019 Eastbourne review was completed, and the new controls were installed in summer 2020. National restrictions in place at the time prevented the traffic regulation order from being sealed until April 21.

The prioritisation for the Hastings 2020/21 review was completed, with the informal consultation due May 2021. 

Updates about our current reviews for Lewes, Hastings and Eastbourne are on our website.

Traffic Regulation Orders (TROs) (temporary and permanent)

TROs are legal documents which may be made to control or restrict the use of the highway either temporarily or permanently.

Permanent TROs are used to make permanent changes such as introducing resident permit parking schemes or double yellow lines. Temporary TROs are used when there are scheduled short term works such as resurfacing or utility works. 

Although the pandemic restricted the processing of permanent TROs, during the period from 1 April 2020 to 31 March 2021, we processed 593 Temporary Traffic Regulation Orders (TTROs).  1143 Public Notices were advertised alongside the TTROs.

Access Protection Markings (APMs) and disabled bays

We provide disabled parking bays to Blue Badge Holders where there is a proven hardship caused by being regularly unable to park near their property. Provision of the bay is not automatic. Applicants must hold a valid Blue Badge, have a permanent and substantial disability, which means being unable to walk, or have considerable difficulty in walking any distance, and not have a suitable off-street area available to park

In 2020, 114 disabled bay applications were received. 46 were installed and 28 were removed as they were no longer needed. 

An APM is a white line painted in front of a kerb which has been lowered to allow vehicle access, for example driveways. APMs are not legally enforceable but can help deter inconsiderate parking which restricts or blocks access.

In 2020, 129 queries were received, 126 APM applications were made and 75 were installed.

Last year we introduced online application forms to allow people to apply for disabled bays and APMs on our website. 

Apply for an on-street disabled parking bay | East Sussex County Council

Apply for an access protection marking (APM) | East Sussex County Council


Bus lanes

There are five bus lane cameras in Eastbourne at two locations within the town centre. These will enforce the stretch of bus lane on Terminus Road between Gildredge Road and Cornfield Road as well as the bus lane that runs the length of Gildredge Road.

Only buses are allowed in the Gildredge Road bus lane, with the Terminus Road bus lane allowing buses all day and taxis between the hours of midnight and 5am.

Delays with the Town Centre Improvement Scheme has affected the start of enforcement of bus lane penalty charge notices (PCNs) but we are hoping to start enforcement early 2022.

When this goes live, any vehicle in contravention of the bus lanes will receive a PCN by post. The charge will be £60, reduced to £30 if paid within the discounted period.


Blue badge misuse

As part of their work, Civil Enforcement Officers (CEOs) also make sure that blue badges are being used correctly and have the authority to remove any that are being misused. Examples of misuse are that the badge has expired, someone else is using the badge without the holder being present, or the holder is deceased.

It is vital that blue badges are only used by the person provided with one to ensure their access and needs are met. 12 blue badges were seized by CEOs because the blue badge was being misused. This was much lower than previous years due to the lockdowns. If you would like to report misuse of a blue badge you can do this by email to badgefraud@eastsussex.gov.uk  or telephone on 01323 466508.


Permits

Information about the different types of permits available for our parking schemes is published on our website. All permits are applied for online using NSL Apply

The Covid-19 pandemic, social restrictions and lockdowns meant that we saw substantial changes in the types and number of permits we sell.

Resident permits

Unlike other types of permits and penalty charge notices, in 2020/21 we saw an increase in the number of resident permits we issue.

In Rother this is related to the implementation of the civil parking enforcement scheme. Whilst in Eastbourne, Hastings and Lewes this was likely related to Covid-19, with the lockdowns meaning more people were at home during the day when the permit restrictions apply.

Eastbourne

Resident permits by zone
Zone 2019/20 2020/21
A 448 494
B 37 41
G 369 410
J 3 3
M 138 158
N 185 199
R 10 13
S 677 710
SE 7 8
Total 1,874 2,036
Zone 2019/20 2020/21
A 448 494
B 37 41
G 369 410
J 3 3
M 138 158
N 185 199
R 10 13
S 677 710
SE 7 8
Total 1,874 2,036

Hastings

Resident permits by zone
Zone 2019/20 2020/21
A 102 101
B 122 164
C 131 163
D 361 398
E 194 220
F 357 421
G 246 300
H 372 427
I 81 101
J 18 19
K 126 149
L 37 44
O 8 9
S 135 154
W 3 3
Total 2,293 2,673
Zone 2019/20 2020/21
A 102 101
B 122 164
C 131 163
D 361 398
E 194 220
F 357 421
G 246 300
H 372 427
I 81 101
J 18 19
K 126 149
L 37 44
O 8 9
S 135 154
W 3 3
Total 2,293 2,673

Lewes

Resident permits by zone
Zone 2019/20 2020/21
A 536 585
B 246 268
C 205 254
D 256 300
E 265 313
F 22 25
HS&A 39 42
HS&B 132 163
HS&D 72 95
Total 1,773 2,045
Zone 2019/20 2020/21
A 536 585
B 246 268
C 205 254
D 256 300
E 265 313
F 22 25
HS&A 39 42
HS&B 132 163
HS&D 72 95
Total 1,773 2,045

Rother

Resident permits by zone
Rother From 1 August 2020 to 31 March 2021
Battle  
D 37
Bexhill  
C 742
E 608
N 545
W 376
Rye  
A 40
B 8
Rother From 1 August 2020 to 31 March 2021
Battle  
D 37
Bexhill  
C 742
E 608
N 545
W 376
Rye  
A 40
B 8

All other types of permits 2020-2021

Eastbourne
Total number of other permits issued Resident Visitor Trade Hotel Primary Care Trust (PCT) Business user Doctor Volunteer (Eastbourne only)
Apr-20 100 100 0 0 2 1 0
May-20 150 180 900 0 10 7 0
Jun-20 1500 837 2,250 0 20 0 0
Jul-20 3,545 422 5,450 0 15 0 0
Aug-20 3,090 428 9,440 0 10 0 0
Sep-20 3,910 477 8,770 0 17 0 0
Oct-20 3,825 624 3,750 0 14 0 0
Nov-20 2,740 491 600 0 24 2 17
Dec-20 2,170 430 1,270 0 11 0 0
Jan-21 1,780 395 40 0 16 3 0
Feb-21 1,350 620 620 0 9 0 0
Mar-21 2,440 536 10 0 18 6 0
Total 26,600 5,540 33,100 0 166 19 17
Total number of other permits issued Resident Visitor Trade Hotel Primary Care Trust (PCT) Business user Doctor Volunteer (Eastbourne only)
Apr-20 100 100 0 0 2 1 0
May-20 150 180 900 0 10 7 0
Jun-20 1500 837 2,250 0 20 0 0
Jul-20 3,545 422 5,450 0 15 0 0
Aug-20 3,090 428 9,440 0 10 0 0
Sep-20 3,910 477 8,770 0 17 0 0
Oct-20 3,825 624 3,750 0 14 0 0
Nov-20 2,740 491 600 0 24 2 17
Dec-20 2,170 430 1,270 0 11 0 0
Jan-21 1,780 395 40 0 16 3 0
Feb-21 1,350 620 620 0 9 0 0
Mar-21 2,440 536 10 0 18 6 0
Total 26,600 5,540 33,100 0 166 19 17
Hastings
Total number of other permits issued Resident Visitor Business scratch cards Business Doctor Primary Care Worker (PCW)
Apr-20 0 15 0 0 5
May-20 10 70 0 1 0
Jun-20 440 198 0 0 2
Jul-20 1,282 177 0 0 2
Aug-20 1,389 99 0 0 0
Sep-20 1,346 177 0 0 1
Oct-20 1,903 239 2 0 1
Nov-20 1,160 122 3 0 0
Dec-20 936 100 1 0 0
Jan-21 542 125 0 0 0
Feb-21 610 157 4 0 0
Mar-21 1,210 211 0 0 0
Total 10,828 1,690 10 1 11
Total number of other permits issued Resident Visitor Business scratch cards Business Doctor Primary Care Worker (PCW)
Apr-20 0 15 0 0 5
May-20 10 70 0 1 0
Jun-20 440 198 0 0 2
Jul-20 1,282 177 0 0 2
Aug-20 1,389 99 0 0 0
Sep-20 1,346 177 0 0 1
Oct-20 1,903 239 2 0 1
Nov-20 1,160 122 3 0 0
Dec-20 936 100 1 0 0
Jan-21 542 125 0 0 0
Feb-21 610 157 4 0 0
Mar-21 1,210 211 0 0 0
Total 10,828 1,690 10 1 11
Lewes
Total number of other permits issued Resident Visitor Trade Hotel Primary Care Trust (PCT) County Hall West (CH) County Hall East (CP) Business
Apr-20 120 0 0 0 0 0 1
May-20 0 0 0 0 0 0 0
Jun-20 920 35 0 0 0 0 1
Jul-20 1,600 155 30 0 0 0 2
Aug-20 1,880 143 40 0 0 0 1
Sep-20 3,030 155 30 100 0 0 0
Oct-20 2,720 111 0 0 0 0 0
Nov-20 2,890 162 200 0 0 0 1
Dec-20 1,390 159 50 0 0 0 1
Jan-21 1,640 95 0 0 0 0 1
Feb-21 1,540 245 0 0 0 0 0
Mar-21 2,570 225 30 0 0 0 0
Total 20,300 1,485 380 100 0 0 8
Total number of other permits issued Resident Visitor Trade Hotel Primary Care Trust (PCT) County Hall West (CH) County Hall East (CP) Business
Apr-20 120 0 0 0 0 0 1
May-20 0 0 0 0 0 0 0
Jun-20 920 35 0 0 0 0 1
Jul-20 1,600 155 30 0 0 0 2
Aug-20 1,880 143 40 0 0 0 1
Sep-20 3,030 155 30 100 0 0 0
Oct-20 2,720 111 0 0 0 0 0
Nov-20 2,890 162 200 0 0 0 1
Dec-20 1,390 159 50 0 0 0 1
Jan-21 1,640 95 0 0 0 0 1
Feb-21 1,540 245 0 0 0 0 0
Mar-21 2,570 225 30 0 0 0 0
Total 20,300 1,485 380 100 0 0 8
Rother
Total number of other permits issued Resident Visitor Trade Hotel Primary Care Trust (PCT) Business user Doctor
Apr-20 0 0 1 0 0 0
May-20 0 0 0 0 0 0
Jun-20 0 0 0 0 0 0
Jul-20 0 0 0 0 0 0
Aug-20 1,370 0 0 0 1 0
Sep-20 4,760 35 550 0 10 0
Oct-20 8,220 185 320 0 17 0
Nov-20 2,890 198 180 0 3 2
Dec-20 1,660 90 30 0 2 0
Jan-21 1,380 89 0 0 4 0
Feb-21 1,660 93 0 0 2 1
Mar-21 3,050 216 0 0 3 0
Total 24,990 906 1,081 0 42 3
Total number of other permits issued Resident Visitor Trade Hotel Primary Care Trust (PCT) Business user Doctor
Apr-20 0 0 1 0 0 0
May-20 0 0 0 0 0 0
Jun-20 0 0 0 0 0 0
Jul-20 0 0 0 0 0 0
Aug-20 1,370 0 0 0 1 0
Sep-20 4,760 35 550 0 10 0
Oct-20 8,220 185 320 0 17 0
Nov-20 2,890 198 180 0 3 2
Dec-20 1,660 90 30 0 2 0
Jan-21 1,380 89 0 0 4 0
Feb-21 1,660 93 0 0 2 1
Mar-21 3,050 216 0 0 3 0
Total 24,990 906 1,081 0 42 3

Penalty Charge Notices (PCNs)

Our approach to parking enforcement is to make sure that it is carried out fairly and consistently. To help achieve this, Civil Enforcement Officers (CEOs) are instructed to issue a PCN to any vehicle they see parked in contravention. When issuing a PCN it is issued to a vehicle and not a person.

We are often asked why a CEO did not go into a local business or property to ask the driver to move their vehicle before issuing a PCN. This would be showing discretion and is not consistent or fair to other motorists. Additionally, CEOs do not have any information about who the vehicle owner is or where they live or might be visiting.

PCNs issued by month

Eastbourne
Month 2019/20 2020/21
Apr 1,505 20
May 1,494 127
Jun 1,609 338
Jul 1,344 808
Aug 1,402 954
Sep 1,384 987
Oct 1,481 952
Nov 1,345 703
Dec 1,188 846
Jan 1,155 644
Feb 1,116 796
Mar 807 787
Total 15,830 7,962
Month 2019/20 2020/21
Apr 1,505 20
May 1,494 127
Jun 1,609 338
Jul 1,344 808
Aug 1,402 954
Sep 1,384 987
Oct 1,481 952
Nov 1,345 703
Dec 1,188 846
Jan 1,155 644
Feb 1,116 796
Mar 807 787
Total 15,830 7,962
Hastings
Month 2019/20 2020/21
Apr 1,154 27
May 1,288 173
Jun 1,027 570
Jul 1,250 1,220
Aug 1,186 1,404
Sep 1,240 1,281
Oct 1,309 803
Nov 1,159 1,043
Dec 1,202 943
Jan 1,261 724
Feb 1,220 999
Mar 865 923
Total 14,161 10,110
Month 2019/20 2020/21
Apr 1,154 27
May 1,288 173
Jun 1,027 570
Jul 1,250 1,220
Aug 1,186 1,404
Sep 1,240 1,281
Oct 1,309 803
Nov 1,159 1,043
Dec 1,202 943
Jan 1,261 724
Feb 1,220 999
Mar 865 923
Total 14,161 10,110
Lewes
Month On Street 2019/20 On Street 2020/21 County Hall 2019/20 County Hall 2020/21 Lewes District car parks 2019/20 Lewes District car parks 2020/21
Apr 677 7 52 0 279 1
May 709 63 51 0 270 3
Jun 618 299 6 0 262 48
Jul 568 524 59 0 253 176
Aug 440 567 37 0 312 287
Sep 467 558 47 0 304 263
Oct 559 644 80 0 233 277
Nov 470 459 43 0 175 171
Dec 800 507 54 0 162 202
Jan 728 371 57 0 293 148
Feb 743 429 67 0 287 141
Mar 475 443 0 0 231 180
Total 7,254 4,871 553 0 3,061 1,897
Month On Street 2019/20 On Street 2020/21 County Hall 2019/20 County Hall 2020/21 Lewes District car parks 2019/20 Lewes District car parks 2020/21
Apr 677 7 52 0 279 1
May 709 63 51 0 270 3
Jun 618 299 6 0 262 48
Jul 568 524 59 0 253 176
Aug 440 567 37 0 312 287
Sep 467 558 47 0 304 263
Oct 559 644 80 0 233 277
Nov 470 459 43 0 175 171
Dec 800 507 54 0 162 202
Jan 728 371 57 0 293 148
Feb 743 429 67 0 287 141
Mar 475 443 0 0 231 180
Total 7,254 4,871 553 0 3,061 1,897
Rother
Month Rother 2020/21
Apr  n/a
May  n/a
Jun  n/a
Jul  n/a
Aug  n/a
Sep  n/a
Oct 482
Nov 651
Dec 610
Jan 509
Feb 651
Mar 611
Total 3,514
Month Rother 2020/21
Apr  n/a
May  n/a
Jun  n/a
Jul  n/a
Aug  n/a
Sep  n/a
Oct 482
Nov 651
Dec 610
Jan 509
Feb 651
Mar 611
Total 3,514

PCNs issued by contravention code

PCNs issued by contravention code
Contravention Code Eastbourne Hastings Lewes Rother 2020/21 Total
Parked in a restricted street during prescribed hours 1 1,803 2,849 1,651 778 7,081
Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force 2 698 383 245 30 1,356
Parked after the expiry of paid-for time 5 322 396 116 54 888
No valid ticket 6 355 1,390 168 572 2,485
Parked without clearly displaying a valid pay-and-display ticket or permit 12 1,542 1,804 485 92 3,923
Parked in a permit space without displaying a valid permit 16 556 1 548 557 1,662
Displaying an invalid permit 19 309 71 346 22 748
Parked in a suspended bay/space or part of bay/space 21 41 51 36 5 133
Re-parked in the same parking place within the no return period 22     1   1
Parked in a parking place or area not designated for that class of vehicle 23 353 281 10 93 737
Not parked correctly within the markings of the bay or space 24 15 9 16   40
Parked in a loading place during restricted hours without loading 25 346 466 220 124 1,156
Parked 50cm or more from the kerb 26 45 13 11   69
Dropped footway (new contravention) 27 185 83 43 9 320
Parked on a raised verge 28 1   2   3
Parked longer than permitted 30 540 1,152 616 959 3,267
Parked in a designated disabled person's parking place without clearly displaying a valid disabled person’s badge 40 471 629 109 157 1,366
Parked in a Police space 42 6 3     9
Parked on a taxi rank 45 140 17 83 4 244
Stopped on a restricted bus stop/stand 47 169 298 107 48 622
Parked on a school keep clear 48 14 35 12   61
Commercial vehicle in overnight waiting ban 55 2       2
Parked in contravention of commercial waiting 56 5       5
Parked on a footway / verge 62 12 139 38   189
Overstayed paid-for time (car park) 80     25   25
Parked in a restricted area (car park) 81     10   10
Expired pay-and-display ticket (car park) 82     214   214
No pay-and-display ticket (car park) 83     1,358   1,358
No permit (car park) 85     94   94
Out-of-bay (car park) 86     39   39
Parked in a disabled bay without clearly displaying a valid disabled person’s badge (car park) 87     10   10
Area not designated for class of vehicle 91     147   147
Parked on a pedestrian crossing 99 32 40 8 10 90
Total   7,962 10,110 6,768 3,514 28,354
Contravention Code Eastbourne Hastings Lewes Rother 2020/21 Total
Parked in a restricted street during prescribed hours 1 1,803 2,849 1,651 778 7,081
Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force 2 698 383 245 30 1,356
Parked after the expiry of paid-for time 5 322 396 116 54 888
No valid ticket 6 355 1,390 168 572 2,485
Parked without clearly displaying a valid pay-and-display ticket or permit 12 1,542 1,804 485 92 3,923
Parked in a permit space without displaying a valid permit 16 556 1 548 557 1,662
Displaying an invalid permit 19 309 71 346 22 748
Parked in a suspended bay/space or part of bay/space 21 41 51 36 5 133
Re-parked in the same parking place within the no return period 22     1   1
Parked in a parking place or area not designated for that class of vehicle 23 353 281 10 93 737
Not parked correctly within the markings of the bay or space 24 15 9 16   40
Parked in a loading place during restricted hours without loading 25 346 466 220 124 1,156
Parked 50cm or more from the kerb 26 45 13 11   69
Dropped footway (new contravention) 27 185 83 43 9 320
Parked on a raised verge 28 1   2   3
Parked longer than permitted 30 540 1,152 616 959 3,267
Parked in a designated disabled person's parking place without clearly displaying a valid disabled person’s badge 40 471 629 109 157 1,366
Parked in a Police space 42 6 3     9
Parked on a taxi rank 45 140 17 83 4 244
Stopped on a restricted bus stop/stand 47 169 298 107 48 622
Parked on a school keep clear 48 14 35 12   61
Commercial vehicle in overnight waiting ban 55 2       2
Parked in contravention of commercial waiting 56 5       5
Parked on a footway / verge 62 12 139 38   189
Overstayed paid-for time (car park) 80     25   25
Parked in a restricted area (car park) 81     10   10
Expired pay-and-display ticket (car park) 82     214   214
No pay-and-display ticket (car park) 83     1,358   1,358
No permit (car park) 85     94   94
Out-of-bay (car park) 86     39   39
Parked in a disabled bay without clearly displaying a valid disabled person’s badge (car park) 87     10   10
Area not designated for class of vehicle 91     147   147
Parked on a pedestrian crossing 99 32 40 8 10 90
Total   7,962 10,110 6,768 3,514 28,354

The amount of PCN’s paid in Eastbourne and Hastings was approximately 4% less than PCN’s paid the previous year, although Lewes paid PCN’s were up almost 2%, both on street and off.

PCNs paid
Stage the PCN was paid at Eastbourne Hastings Lewes (on street) Lewes (off street) Rother
Discounted rate (£25) 999 1,675 901 1,145 935
Discounted rate (£35) 3,597 3,634 2,401 196 1,297
Full rate (£50) 165 385 161 187 145
Full rate (£70) 665 742 346 9 157
After charge certificate (£75) 22 47 13 23 16
After Charge Certificate (£105) 109 87 44 1 15
After Registration (£83) 36 82 20 33 20
After Registration (£113) 146 168 84 5 15
Total paid 5,739 6,820 3,970 1,599 2,600
Stage the PCN was paid at Eastbourne Hastings Lewes (on street) Lewes (off street) Rother
Discounted rate (£25) 999 1,675 901 1,145 935
Discounted rate (£35) 3,597 3,634 2,401 196 1,297
Full rate (£50) 165 385 161 187 145
Full rate (£70) 665 742 346 9 157
After charge certificate (£75) 22 47 13 23 16
After Charge Certificate (£105) 109 87 44 1 15
After Registration (£83) 36 82 20 33 20
After Registration (£113) 146 168 84 5 15
Total paid 5,739 6,820 3,970 1,599 2,600

PCNs challenged and appealed

Our Notice Processing Team received 8,675 items of correspondence related to the 28,354 PCNs issued. This is less than the previous year, due to less PCNs issued because of the Covid-19 travel restrictions implemented.  

Summary of PCNs paid, challenged and appealed

Of the 28,354 PCNs issued:

  • 20,728 were paid.
  • 1,853 were cancelled.
  • 112 written off
  • 5,661 remain open and unresolved.
  • 42 cases were appealed to the independent adjudication service, TPT.

PCNs cancelled by reason

PCNs cancelled by reason
PCNs cancelled by reason Eastbourne Hastings Lewes on street Lewes off street Rother
Adjudicators decision 5 12 3 3 2
Appeal not contested          
Blue badge holder 54 51 39 14 18
Cashless or Virtual parking - error accepted 26 16 16 34 1
CEO error 52 78 43 7 26
Mitigating reasons 203 194 154 85 163
Emergency; gas, water or electric  10 8 5 1 1
Loading or unloading 21 26 43 1 12
Medical emergency 1 5 2    
Meter fault   4 3 1  
Missing, obscured lines or signs 2 15 2   9
Multiple PCNs, one contravention 18 22 13 5 21
Police vehicle 8 1 1    
Processing or system error ESCC 6 5 5    
Processing or system error NSL 4 10 13   8
Unforeseen delay     1    
Valid pay and display ticket supplied 60 28 13 27 10
Valid permit held 21 11 6 1 5
Vehicle breakdown 15 22 16   6
Total 506 508 378 179 282
PCNs cancelled by reason Eastbourne Hastings Lewes on street Lewes off street Rother
Adjudicators decision 5 12 3 3 2
Appeal not contested          
Blue badge holder 54 51 39 14 18
Cashless or Virtual parking - error accepted 26 16 16 34 1
CEO error 52 78 43 7 26
Mitigating reasons 203 194 154 85 163
Emergency; gas, water or electric  10 8 5 1 1
Loading or unloading 21 26 43 1 12
Medical emergency 1 5 2    
Meter fault   4 3 1  
Missing, obscured lines or signs 2 15 2   9
Multiple PCNs, one contravention 18 22 13 5 21
Police vehicle 8 1 1    
Processing or system error ESCC 6 5 5    
Processing or system error NSL 4 10 13   8
Unforeseen delay     1    
Valid pay and display ticket supplied 60 28 13 27 10
Valid permit held 21 11 6 1 5
Vehicle breakdown 15 22 16   6
Total 506 508 378 179 282

PCNs appealed to the Traffic Penalty Tribunal (TPT)

The TPT is the independent adjudication service which considers appeals against PCNs. This can only happen after a PCN has reached a formal representation and it has been rejected.

After both parties have submitted evidence to TPT, a decision will be made on the evidence provided or a hearing can be requested.

Adjudicators will either allow the appeal meaning the PCN will be cancelled, or dismiss the appeal where the PCN remains payable. 

If appropriate following decisions, we will review and change how we enforce restrictions or deal with future challenges.

Further details about TPT are available at their website www.trafficpenaltytribunal.gov.uk

There were 42 PCNs appealed to the TPT. The results of the appeals, by area, are shown in the chart below.

Appeals To TPT And The Results
Appeals to TPT and the results

Parking enquiries

In addition to customers contacting us about Penalty Charge Notices (PCNs) that have been issued, we receive a large number of non PCN related parking enquiries. We had 870 customer contacts this year, which is a similar number to last year. The chart below shows the breakdown of the types of contact we received.

Parking Enquiries
Parking enquiries

In addition to the above correspondence, we also sent out 1,364 consultation packs, received 295 online review requests, installed 76 access protection marking and 28 disabled bays


Finance

The total income from the parking schemes in 2020/21 was £3,905,421 this was nearly £1 million less than the year before. This was because of the effects Covid-19 lockdowns and movement restrictions had on day permit and Pay and Display income. After the expenditure this meant there was no contribution made to parking surplus and resulted in a deficit of £54,362. This also impacted the support available for the bus networks and concessionary fares. The table below details the income and expenditure for 2020/21.  Also commitments and investments made from the parking surplus.

Income, expenditure and schemes supported from the surplus

Overall income and expenditure for all parking schemes
Income Total 2019/20 Total 2020/21
  £ £
On street charge 2,459,778 2,014,969
Off street charge 88,607 217
Permit income 642,591 710,671
Penalty Charge Notices 1,375,840 894,299
Payments from Other Local Authorities 320,246 280,267
Other income 4,525 4,998
Total 4,891,587 3,905,421
Expenditure    
Enforcement contract 2,061,551 2,107,928
ESCC Staff 586,289 644,911
Operational Expenditure (non-enforcement) 996,945 1,019,814
Payments to Other Local Authorities 83,240 55,245
New pay and display machines 267,593 131,885
Supported bus network and concessionary fares 630,000 0
Total 4,625,618 3,959,783
Operational Surplus/(Deficit) 265,969 (54,362)
Payments/Investments supported by CPE surplus    
Parking Review 105,285 116,929
Approved by parking board 35,505 30,000
Real Time bus information running costs 134,992 0
Set up costs 0 207,564
 Total 275,782 354,493
Net Surplus/(Deficit) (9,813) (408,855)
Eastbourne borough income and expenditure
Income Eastbourne 2019/20 Eastbourne 2020/21
  £ £
On street charge 1,198,450 1,027,758
Off street charge    
Permit income 263,628 249,508
Penalty Charge Notices 542,929 273,005
Payments from Other Local Authorities    
Other income 1,469 2,783
Total 2,006,476 1,553,054
Expenditure    
Enforcement contract 671,523 632,801
ESCC Staff 179,747 210,140
Operational Expenditure (non-enforcement) 477,299 564,203
Payments to Other Local Authorities    
New pay and display machines 7,950  
Supported bus network and concessionary fares 374,287  
Total 1,710,806 1,407,144
Operational Surplus/(Deficit) 295,670 145,910
Payments/Investments supported by CPE surplus    
Parking Review 32,840 51,350
Approved by parking board    
Real Time bus information running costs 80,328  
Set up costs    
 Total 113,168 51,350
Net Surplus/(Deficit) 182,502 94,560
Hastings borough income and expenditure
Income Hastings 2019/20 Hastings 2020/21
  £ £
On street charge 808,756 563,530
Off street charge    
Permit income 187,740 187,934
Penalty Charge Notices 466,781 318,697
Payments from Other Local Authorities    
Other income 1,011 1,153
Total 1,464,288 1,071,314
Expenditure    
Enforcement contract 685,778 661,313
ESCC Staff 199,950 182,822
Operational Expenditure (non-enforcement) 278,661 216,250
Payments to Other Local Authorities    
New pay and display machines 247,110  
Supported bus network and concessionary fares 155,316  
Total 1,566,815 1,060,385
Operational Surplus/(Deficit) (102,527) 10,929
Payments/Investments supported by CPE surplus    
Parking Review 32,219 32,278
Approved by parking board 35,505 30,000
Real Time bus information running costs 33,417  
Set up costs    
 Total 101,141 62,278
Net Surplus/(Deficit) (203,668) (51,349)
Lewes district income and expenditure
Income Lewes 2019/20 Lewes 2020/21
  £ £
On street charge 452,572 329,922
Off street charge 88,607 217
Permit income 187,368 177,131
Penalty Charge Notices 366,130 235,987
Payments from Other Local Authorities 320,246 280,267
Other income 2,045 1,062
Total 1,416,968 1,024,586
Expenditure    
Enforcement contract 703,050 654,932
ESCC Staff 206,592 235,362
Operational Expenditure (non-enforcement) 240,474 174,243
Payments to Other Local Authorities 83,240 55,245
New pay and display machines 12,533  
Supported bus network and concessionary fares 99,153  
Total 1,345,042 1,119,782
Operational Surplus/(Deficit) 71,926 (95,196)
Payments/Investments supported by CPE surplus    
Parking Review 40,226 33,301
Approved by parking board    
Real Time bus information running costs 21,247  
Set up costs    
 Total 61,473 33,301
Net Surplus/(Deficit) 10,453 (128,497)
Rother district income and expenditure
Income Rother 2019/20 Rother 2020/21
  £ £
On street charge   93,759
Off street charge    
Permit income 3,855 96,098
Penalty Charge Notices   66,610
Payments from Other Local Authorities    
Other income    
Total 3,855 256,467
Expenditure    
Enforcement contract 1,200 158,882
ESCC Staff   16,587
Operational Expenditure (non-enforcement) 511 65,118
Payments to Other Local Authorities    
New pay and display machines   131,885
Supported bus network and concessionary fares 1,244  
Total 2,955 372,472
Operational Surplus/(Deficit) 900 (116,005)
Payments/Investments supported by CPE surplus    
Parking Review    
Approved by parking board    
Real Time bus information running costs    
Set up costs   207,564
 Total 0 207,564
Net Surplus/(Deficit) 900 (323,569)