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Scheme Support Assistant

Hours of work: 37 hours per week
Working pattern: Full-time 
Contract: Permanent

Closing date: Sunday 21 August 2022
Interview date: TBC

For an informal discussion, please contact Colin Brown - Senior Project Officer on 07701394807

For the purposes of enrolment on to the apprenticeship training course, we cannot accept applications from candidates with a qualification equal to or above in a related subject, or with more than 12-24 months of work experience in an administration role.

Support With Confidence is East Sussex County Council's accreditation scheme, approving care and support providers, many of whom are personal assistants and micro providers currently operating in the unregulated sector of the market.

The Scheme Support Assistant role provides administration support and assistance to the Support With Confidence Scheme. Leading on the administration of scheme applications and yearly membership renewals.

You will be responsible for a variety of administrative tasks to support the smooth running of the scheme, these include completing background checking, making DBS applications, interview and meeting scheduling, and seeking references. As well as being responsible for processing scheme payments and budget recording

You will be the first point of contact for the scheme, providing advice and guidance to both internal and external customers. You will need to be a good communicator, responding to enquiries by email, in writing, via the telephone and in person as appropriate.

You will also be assisting with other administration tasks as and when necessary, such as collating and recording data, updating scheme documents and processes, minute taking and various others tasks required by the scheme manager

For this role you will need to have excellent customer services skills, be able to organise and prioritise your work to meet deadlines, have a good eye for detail and accuracy, be competent with IT systems including Microsoft Office and work well within a team as well as under your own initiative.

This role is open to candidates wishing to apply via the apprenticeship or vocational training route. If recruited via the Apprenticeship process: Business administrator / Institute for Apprenticeships and Technical Education - there will be vocational training as part of the role which will result in a professional qualification

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.


Equal Opportunities

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.

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  • Job reference
  • orbis/TP/151421/25618

  • Number of positions
  • 1

  • Location
  • Lewes

  • Salary
  • £20,853 to £21,695

  • Closing date
  • 21 August 2022

  • Organisation
  • East Sussex County Council

  • Department
  • Adult Social Care and Health

  • Contract type
  • Permanent

  • Work pattern
  • Full Time

  • Hours
  • 37

  • Job type
  • Administration and Clerical