Bespoke Training

Mitigating Unconscious Bias (CET only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All users
Subject Practical skills and self-development
Course description Our minds are geared to work efficiently; constantly using expedient short-cuts that enable us to make quick decisions and responses. Whilst we cannot ever penetrate the nuts and bolts of our mental machinery, we can recognise that these short-cuts can sometimes cloud our judgement. At worst, our biases perpetuate ageism, racism, sexism and numerous other forms of covert or overt discrimination and persecution. This one-day course invites participants to query their own perceptions and perspectives and examine the impact on their relationships and working practises. The trainer is an experienced psychotherapist, debriefer and coach. Due to the participatory nature of the course, the maximum number of participants is 10 and a degree of openness and readiness to participate in the programme is required.
Training objectives The course will be especially useful for those with responsibility for recruitment, appraisals, strategy, policy & process development and organisational functions.
 
Learning outcomes What is Unconscious Bias?
  • Review of unconscious/implicit bias theory & current research
  • Specific forms of biases
  • How we are ‘wired’/neuropsychology
  • Expediency and compartmentalising
  • Recognising preferences and prejudices
  • Drivers and schemas
How does UB effect the workplace?
  • Advantages of diversity, inclusivity & equality
  • Don’t I have the right to an opinion?
  • Personal values vs organisational/societal values
  • Necessity of associated policies and processes
  • Culture, recruitment & appraisals
  • Micro-inequities
Strategies for effectively managing personal biases
  • Micro-affirmations
  • Reflective conversations and role-plays
  • De-biasing, counter- and positive stereotyping
  • Impartiality - who do I say yes/no to?
  • Impartial time management
  • Increasing contact/experience
  • Structure and accountability
  • Listening skills
  • Mindfulness - to increase self-awareness, reduce implicit bias and decrease discriminatory decision making
  • Team accountability/reviews
  • Making a personal action plan and commitment
  • Recommended reading and resources
Additional information
Maximum places 10
Closing date 1 day ahead of the start date
Cost No Charge
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/495 Held remotely via MS Teams 13 December 2023 10:00 - 15:00
ESC/23/542 Held remotely via MS Teams 24 January 2024 10:00 - 15:00
ESC/23/543 Held remotely via MS Teams 15 February 2024 10:00 - 15:00
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To cancel a course booking, please use the Learning Portal - cancellation form.

Neurodiversity At Work (CET only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Practical Skills
Course description This course offers an overview of the neurodiverse profile and practical ideas for the workplace so that you can work at your best. This course is for all staff who would like to gain a better understanding of neurodiversity, and is one of our suite of equality, diversity and inclusion courses. What does the Neurodiversity Awareness Training cover?
  • How do you recognise Dyslexia, Dyspraxia, Dyscalculia, ADHD and Autistic Spectrum Condition at work?
  • How do other conditions such as anxiety and depression affect thinking and communication?
  • What causes ‘neurodiversity’?
  • Workplace implications - strengths, struggles, how to make reasonable adjustments
  • Strategies for all workplaces
Training objectives This course aims to provide a general overview and build a basic awareness. 
Learning outcomes By the end of the course participants should gain a thorough overview of the neurodiverse profile and the implications of this for workplace performance. You’ll also gain some practical ideas for making sure the work environment suits a diverse range of employees, and how to organise tasks so that people can work at their best. Greater awareness and knowing more about what causes typical issues such as time management problems or memory difficulties can make a huge difference. It is often possible to pre-empt difficulties and prevent the need for further reasonable adjustments.
Additional information This course is a mix of presentation, group discussion, small group exercises, case studies and lots of interaction! Bring any questions you have and case studies are welcome.
Maximum places 20
Closing date 1 day ahead of the start date
Cost No Charge
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/498 Held remotely via MS Teams 7 December 2023 9:30 - 13:00
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To cancel a course booking, please use the Learning Portal - cancellation form.

Supporting People During the Menopause (1/2 day) (CET only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All users
Subject Health and Wellbeing
Course description A half day session on how organisations, managers and team members can support colleagues experiencing the menopause and midlife transition 
Training objectives The business case: 
  • Stats to support the need for organisations to be aware of the professional impact of this life transition, both personally and organisationally 
The legal case: 
  • Employer’s responsibility and legal commitment to support staff 
What is the menopause? 
  • A brief description to put this life transition into perspective 
How might people present at work during this phase? 
  • Discussion and sharing information 
Learning outcomes Opening the conversation: 
  • How to ‘normalise’ the conversation for the benefit of all involved 
  • Taking action: What could you do as a result of this session: 
  • Personally? 
  • For the team? 
  • For the organisation? 
Additional information
Maximum places 20
Closing date one day ahead of course start date
Cost No charge
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Supporting People During the Menopause (Masterclass) (CET only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All users
Subject Health and Wellbeing
Course description A short Masterclass session on how organisations, managers and team members can support colleagues experiencing the menopause and midlife transition 
Training objectives The business case: 
  • Stats to support the need for organisations to be aware of the professional impact of this life transition, both personally and organisationally 
The legal case: 
  • Employer’s responsibility and legal commitment to support staff 
What is the menopause? 
  • A brief description to put this life transition into perspective 
How might people present at work during this phase? 
  • Discussion and sharing information 
Learning outcomes Opening the conversation: 
  • How to ‘normalise’ the conversation for the benefit of all involved 
  • Taking action: What could you do as a result of this session: 
  • Personally? 
  • For the team? 
  • For the organisation? 
Additional information
Maximum places 20
Closing date one day ahead of course start date
Cost No charge
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/500 Held remotely via MS Teams 23 January 2024 14:00 - 15:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Equalities, Diversity & Inclusion for Managers (CET only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Public sector organisations have a responsibility under law to provide services and support their community and workforce in a way that drives forward equality and inclusion. Employees must develop an awareness of equality, diversity and inclusion to help them meet the needs of a diverse customer base and workforce, they need to be clear about best practice, and make their own commitment to this agenda within their roles. This programme aims to provide a general and comprehensive training for staff across the Council that ensures a good understanding of their responsibilities for equality. All delegates must have completed the Equality and Diversity e-learning session prior to attending this course.
Training objectives This training course has an emphasis on working with staff, partners and customers in an inclusive way. It is suitable for managers, commissioners and aspiring managers.
Learning outcomes By the end of this course participants will have had the opportunity to: understand how to manage performance effectively in a way that demonstrates their commitment to equality and diversity raise awareness of their personal responsibilities to promote diversity issues and the ways in which this will support effective team working clarify issues around inappropriate language and terminology, and ways of challenging, or dealing constructively with inappropriate behaviours in colleagues, managers and customers consider how to be inclusive and engage with stakeholders and residents in service/policy planning or commissioning
Additional information
Maximum places 16
Closing date One day ahead of course start date
Cost No Charge
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/501 Held remotely via MS Teams 12th December 2023 10:00-13:00
ESC/23/502 Held remotely via MS Teams 15th January 2024 10:00-13:00
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To cancel a course booking, please use the Learning Portal - cancellation form.

Supervision and Feedback within Maximising Performance (CET only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description This course is for ESCC line managers who supervise and provide feedback to others. It aims to support line managers to develop their knowledge and practice within the Maximising Performance process.
Training objectives This course will support line managers to: reflect on their practice develop familiarity and use of the Maximising Performance toolkit learn about different models of feedback
Learning outcomes Delegates will have the opportunity to: Explore the function of supervision within the Maximising Performance process Identify the attributes of an effective supervisor Develop familiarity of the Maximising Performance toolkit, and how it can be used in supervision. Reflect on own use of Golden Thread discussions within Maximising Performance process. Review use of performance wheels within the Maximising Performance process Explore ways of managing difficult conversations Prepare for and practice providing feedback
Additional information
Maximum places 12
Closing date One week ahead of course start date
Cost No Charge
Number of sessions 2 if delivered remotely via MS Teams, 1 if at St Mary's House
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/506 Remote via MS Teams 29 & 30 November 2023 (a 2 day course) 09:30 - 13:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Emergency First Aid at Work Bespoke

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience All users
Subject First Aid / Health and Safety
Course description The Emergency First Aid at Work course  provides an excellent introduction to the basic principles of First Aid, and trains you to take control of a first aid situation in the workplace in the absence of a fully trained First Aider (see First Aid at Work).  The course tutor will assess you throughout the course, through multiple choice papers and observations. Upon completion, First Aid Awards will provide a certificate. At the end of the course trainees must demonstrate the skills and knowledge learnt during the course, when there will be some hands-on floor work. This will include demonstration of delegates' CPR skills, including chest compressions. Please note that if you ae unable for any reason to demonstrate those skills to a satisfactory degree you will not be able to pass the course and you will not receive a certificate. Your certificate will last for 3 years.
Training objectives Please consult the ESCC First Aid policy which sets out how many trained First Aiders are required and what their responsibilities are.
Learning outcomes Emergency First Aid at Work covers a range of topics within its syllabus including:
  • the Health and Safety (first aid) regulations
  • managing incidents
  • priorities of First Aid
  • treatment of unconscious casualties
  • resuscitation
  • shock
  • choking
  • seizures
  • bleeding
  • and other common workplace injuries
Additional information Please note - Freedom Leisure guidance: We are delighted that we can return to delivering First Aid Courses, but we must make sure that you are all safe to do so. Therefore, we ask that you read and follow the guidance below at all times for the duration of this course Adhere to the information provided by the venue
  • Wash your hands regularly or use hand sanitiser.
  • Wearing a face covering/mask is optional.
  • Please wash or sanitise your hands before and after every theory/practical session
  • If you use any shared equipment such manikins, auto injector pens etc, please clean them before and after use.
  • Please respect the tutor, we are governed by HSE. They will not ask you to do anything that they do not need to see. Please note, rescue breaths into a manikin do need to be seen. There are clear cleaning regimes, you will each be given a face mask and we dispose of the ‘lungs’ within the manikin after each training session.
  • If you have any concerns about the safety of yourself or colleagues, please report this to your line manager immediately.
  • A full copy of our risk assessment is available if required.
We believe that if we all follow these simple measures, we will provide a safe course environment for customers and trainers. However, if you think there is more that we can do, please speak to your tutor. We have adapted our delivery of first aid in line with HSE guidelines. As with all first aid, there is an element of interaction with others. However, we have compiled risk assessments based on this and have minimised the risk as much as possible and have done what we can to safeguard our course attendees and tutors throughout each course.
Maximum places 12
Closing date 1 day ahead of the start date
Cost Bespoke
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/518 Lansdowne Children Centre 24 November 2023 09:30 - 16:30
ESC/23/519 Lansdowne Children Centre 18 December 2023 09:30 - 16:30
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Equalities, Diversity & Inclusion for Staff (CET only)

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience ESCC Staff
Subject Leadership and management
Course description Public sector organisations have a responsibility under law to provide services and support their community and workforce in a way that drives forward equality and inclusion. Employees must develop an awareness of equality, diversity and inclusion to help them meet the needs of a diverse customer base and workforce, they need to be clear about best practice, and make their own commitment to this agenda within their roles. This programme aims to provide a general and comprehensive training for staff across the Council that ensures a good understanding of their responsibilities for equality. All delegates must have completed the Equality and Diversity e-learning session prior to attending this course.
Training objectives This training course has an emphasis on working with staff, partners and customers in an inclusive way. It is suitable for managers, commissioners and aspiring managers.
Learning outcomes By the end of this course participants will have had the opportunity to: understand how to manage performance effectively in a way that demonstrates their commitment to equality and diversity raise awareness of their personal responsibilities to promote diversity issues and the ways in which this will support effective team working clarify issues around inappropriate language and terminology, and ways of challenging, or dealing constructively with inappropriate behaviours in colleagues, managers and customers consider how to be inclusive and engage with stakeholders and residents in service/policy planning or commissioning
Additional information
Maximum places 16
Closing date One day ahead of course start date
Cost No Charge
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/503 Held remotely via MS Teams 5th December 2023 10:00-13:00
ESC/23/504 Held remotely via MS Teams 30th January 2024 10:00-13:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

How to Chair a meeting Bespoke Public Health

Course details
Contact Corporate.Training@eastsussex.gov.uk
Target Audience Public Health staff only
Subject Professional Skill development
This workshop is designed for professionals and leaders at all levels who are responsible for organising and leading meetings, both in face-to-face and virtual settings, and who aim to enhance their meeting facilitation and leadership skills to drive productivity and collaboration.
Training objectives To equip participants with the skills and techniques necessary to effectively chair and facilitate productive meetings by focusing on structuring meetings, facilitating discussions, and incorporating Nancy Kline's principles for active participation and listening.
Learning outcomes This will increase your effective facilitation and chairing of meetings. You will have a new set of skills and techniques to this end. You will also learn how to incorporate Nancy Kline's principles for active participation and listening skills. 
Additional information There will be pre-workshop online survey 
Maximum places N/A
Cost N/A
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/539 Being held remotely on MS Teams 24th January 2024 10:00 - 12:00
ESC/23/540 Being held remotely on MS Teams 30th January 2024 10:00 - 12:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

IOSH Leading Safely - bespoke CET

Course details
Contact corporate.training@eastsussex.gov.uk
Target audience This course is aimed at identified CET Senior Managers with Leadership Responsibility to ensure they have practical knowledge of health and safety management and provides solutions for sustainable business advantage.
Subject Health and Safety
Course description The course is designed to improve productivity, increase profits, enhance corporate reputation and strengthen your brand. Leading from the front with enhanced safety and health practices could be the best investment you make.
Training objectives After successfully completing the course the delegate will be better able to:
• Recognise the value of strategic safety and health and its integration into business management systems and performance
• Understand their safety and health responsibilities
• Appreciate the consequences of poor safety and health
• Plan the overall direction for safety and health in their organisation
• Understand the importance of adequately resourcing their health and safety management system
• Know why they should monitor and review health and safety performance The course is presented in a highly interactive style with open discussions.
Learning outcomes • Initial diagnostic questionnaire on your safety and health leadership behaviours
• Personalised report based on responses, including recommendations on actions to take and improvements to make
• Case study review, tailored to needs and industry – how things can go wrong, then ‘getting it right’, including a follow-on scenario based around putting improvements in place using Plan-Do-Check-Act HSMS and integration into business systems.
Additional information Assessment is via completion of a personal commitment – a set of actions to take following the recommendations in your report and other learning
Maximum places 12
Closing date 1 day ahead of the start date
Cost £0
Number of sessions 1
Course dates, venue and times
Please make a note of the course code and date, you will need this to book.
Course code Venue Course dates Time
ESC/23/537 ESTDC St Mary's House, Eastbourne 22nd January 2024 09:00 - 17:00
Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.