Bespoke Training

Mitigating Unconscious Bias - CET Group

Course details

Contact	Corporate.Training@eastsussex.gov.uk
Target audience	Bespoke
Subject	Practical skills and self-development
Course description	Our minds are geared to work efficiently; constantly using expedient short-cuts that enable us to make quick decisions and responses. Whilst we cannot ever penetrate the nuts and bolts of our mental machinery, we can recognise that these short-cuts can sometimes cloud our judgement. At worst, our biases perpetuate ageism, racism, sexism and numerous other forms of covert or overt discrimination and persecution. This one-day course invites participants to query their own perceptions and perspectives and examine the impact on their relationships and working practises. The trainer is an experienced psychotherapist, debriefer and coach. Due to the participatory nature of the course, the maximum number of participants is 10 and a degree of openness and readiness to participate in the programme is required.
Training objectives	The course will be especially useful for those with responsibility for recruitment, appraisals, strategy, policy & process development and organisational functions.
Learning outcomes	What is Unconscious Bias? Review of unconscious/implicit bias theory & current research Specific forms of biases How we are ‘wired’/neuropsychology Expediency and compartmentalising Recognising preferences and prejudices Drivers and schemas How does UB effect the workplace? Advantages of diversity, inclusivity & equality Don’t I have the right to an opinion? Personal values vs organisational/societal values Necessity of associated policies and processes Culture, recruitment & appraisals Micro-inequities Strategies for effectively managing personal biases Micro-affirmations Reflective conversations and role-plays De-biasing, counter- and positive stereotyping Impartiality - who do I say yes/no to? Impartial time management Increasing contact/experience Structure and accountability Listening skills Mindfulness - to increase self-awareness, reduce implicit bias and decrease discriminatory decision making Team accountability/reviews Making a personal action plan and commitment Recommended reading and resources
Additional information
Maximum places	10
Closing date	Minimum of 10 days ahead of course start date
Cost	£0
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
ESC/23/75	Remote - MS Teams	13 March 2023	10:00 - 13:00
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

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Neurodiversity At Work - CET Group

Course details

Contact	Corporate.Training@eastsussex.gov.uk
Target audience	Bespoke
Subject	Practical skills and self-development
Course description	This course offers an overview of the neurodiverse profile and practical ideas for the workplace so that you can work at your best. This course is for all staff who would like to gain a better understanding of neurodiversity, and is one of our suite of equality, diversity and inclusion courses. What does the Neurodiversity Awareness Training cover? How do you recognise Dyslexia, Dyspraxia, Dyscalculia, ADHD and Autistic Spectrum Condition at work? How do other conditions such as anxiety and depression affect thinking and communication? What causes ‘neurodiversity’? Workplace implications - strengths, struggles, how to make reasonable adjustments Strategies for all workplaces
Training objectives	This course aims to provide a general overview and build a basic awareness.
Learning outcomes	By the end of the course participants should gain a thorough overview of the neurodiverse profile and the implications of this for workplace performance. You’ll also gain some practical ideas for making sure the work environment suits a diverse range of employees, and how to organise tasks so that people can work at their best. Greater awareness and knowing more about what causes typical issues such as time management problems or memory difficulties can make a huge difference. It is often possible to pre-empt difficulties and prevent the need for further reasonable adjustments.
Additional information	This course is a mix of presentation, group discussion, small group exercises, case studies and lots of interaction! Bring any questions you have, and case studies are welcome
Maximum places	15
Closing date	Minimum of 10 days ahead of course start date
Cost	£0
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

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The Menopause Demystified - CET Group

Course details

Contact	Corporate.Training@eastsussex.gov.uk
Target audience	Bespoke
Subject	Health and Wellbeing
Course description	Are you curious about how the menopause can affect you?  Would you like to understand this part of your life, know how to manage it and be confident with your choices?  This three and a half-hour online session is aimed at those going through the menopause and offers information and tips to understand the process and emerge stronger.
Training objectives	Menopause questionnaire  Potential experiences and impact of the menopause  Katie’s story  Sharing experiences and how to thrive  What is the menopause?  Explanation of female hormones, what they do and the impact at menopause  The life cycle of female hormones explained  Misdiagnosis: what can happen and why  Difference between medical and natural menopause explained  HRT in detail  Routes of delivery explained with preferred option(s) discussed  The different types of hormones within HRT and who needs which ones  HRT and breast cancer: Let’s look at the facts  The latest research and information shared  Non-medical support options  Nutrition:   What constitutes the ‘right’ eating plan?  What should we, ideally, avoid and why  Supplements:  Which ones are worth considering?  Which ones might be a waste of money?  Which ones are fairly essential?  Physical and emotional wellbeing:  How to look after our bodies through, and beyond, the menopause  How to maintain our emotional wellbeing and keep our equilibrium  Alternative therapies  Why, and how, this can be one of the most potent times of life!
Learning Outcomes	You will be offered information, advice and support and will have the opportunity to ask any questions you may have. The workshop is run with full confidentiality in a safe space with absolutely no obligation to share anything you choose not to.
Maximum places	20
Closing date	Minimum of 10 days ahead of course start date
Cost	£0
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

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Equalities, Diversity and Inclusion for Managers - CET Group

Course details

Contact	Corporate.Training@eastsussex.gov.uk
Target audience	Bespoke
Subject	Leadership and Management
Course description	Public sector organisations have a responsibility under law to provide services and support their community and workforce in a way that drives forward equality and inclusion. Employees must develop an awareness of equality, diversity and inclusion to help them meet the needs of a diverse customer base and workforce, they need to be clear about best practice, and make their own commitment to this agenda within their roles. This programme aims to provide a general and comprehensive training for staff across the Council that ensures a good understanding of their responsibilities for equality. All delegates must have completed the Equality and Diversity e-learning session prior to attending this course.
Training objectives	This training course has an emphasis on working with staff, partners and customers in an inclusive way. It is suitable for managers, commissioners and aspiring managers.
Learning Outcomes	By the end of this course participants will have had the opportunity to: understand how to manage performance effectively in a way that demonstrates their commitment to equality and diversity raise awareness of their personal responsibilities to promote diversity issues and the ways in which this will support effective team working clarify issues around inappropriate language and terminology, and ways of challenging, or dealing constructively with inappropriate behaviours in colleagues, managers and customers consider how to be inclusive and engage with stakeholders and residents in service/policy planning or commissioning
Maximum places	16
Closing date	Minimum of 10 days ahead of course start date
Cost	£0
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
ESC/23/82	Remote - MS Teams	20 March 2023	14.00 - 16.00
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

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Equalities, Diversity and Inclusion for Staff - CET Group

Course details

Contact	Corporate.Training@eastsussex.gov.uk
Target audience	Bespoke
Subject	Practical Skills and Self Development
Course description	Suitable for all staff, this training course delivers an intermediate programme, designed to build on the learning from the e-learning courses. Public sector organisations have a responsibility under law to provide services and support their community and workforce in a way that drives forward equality and inclusion. Employees must develop an awareness of equality, diversity and inclusion to help them meet the needs of a diverse customer base and workforce, they need to be clear about best practice, and make their own commitment to this agenda within their roles. This programme aims to provide a general and comprehensive training for staff across the Council that ensures a good understanding of their responsibilities. All delegates are required to complete the Equality and Diversity eLearning session on the learning portal before attending this session
Training objectives	The course will confirm understanding of the law, and the requirements of Public Sector Equality Duty and the way that they impact on the work of East Sussex County Council, support participants to develop their understanding of their responsibilities both personally and within their roles,  and set their own objectives.
Learning Outcomes	By the end of this course participants will have had the opportunity to: confirm their understanding of the practical implications of Equality legislation and how it impacts on their work and service to the clients, raise awareness of their personal responsibilities to be inclusive, non-discriminatory and the ways in which this will support effective team working, clarify issues around inappropriate language and terminology, and ways of challenging, or dealing constructively with inappropriate behaviours in colleagues, managers and customers, set personal equality objectives for themselves, which supports East Sussex County Council’s overall aims and business plans.
Maximum places	15
Closing date	Minimum of 10 days ahead of course start date
Cost	£0
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
ESC/23/83	Remote - MS Teams	14 March 2023	10.30 - 12.30
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Personal Safety & Lone Working - Bespoke Training for Libraries

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	Bespoke
Subject	Health and Safety
Course description	We anticipate that the trainers will send out a pre course questionnaire, covering your place and area of work, and possibly to include any concerns you may have.
Training objectives	This course is designed to raise awareness of risks staff may face while lone working and give you tools you need to minimise these risks. The primary objective of the Personal Safety course is to provide delegates with useful knowledge and tools to apply best practice for their own personal safety, by learning how to effectively assess, mitigate and manage risks they may encounter in the course of their work, as well as in general. By the end of the course, delegates will have a greater understanding of potential risks and feel more confident in managing their personal safety and conflict situations.
Learning outcomes	By the end of the training you will have covered: Lone and frontline working Identifying and assessing risk Travelling for work Setting boundaries and reporting Responding to physical and verbal aggression De-escalation and defusion techniques Post-incident support
Additional information
Maximum places	20
Closing date	1 day ahead of start date
Cost	No charge

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Writing for the Web to include elements of Publishing Accessible Documents - Bespoke for CS

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	All users
Subject	ICT & Digital Skills
Course description	Writing for the Web training – standards and conventions for writing online. This will also include elements of Publishing Accessible Documents.
Training objectives	Staff with responsibility for content on the ESCC Website (internet) and intranet – you will become a web author for your department.
Learning outcomes	By the end of this course delegates will be able to: understand the differences in writing for print and screen consider the needs of busy online readers and what they need to know learn how to write effective headlines and summary links be able to break down content visually on a screen be able to improve readability through design, layout and typography write clearly and avoid bureaucratic jargon know how to use hyper linking to avoid lengthy pages encourage reader feedback and interaction be able to repurpose content from other sources and avoiding downloadable documents consider aspects of accessibility understand the importance of protecting the corporate brand; discuss tone of voice and verbal branding issues be able to maintain web communication standards and quality control
Maximum places	12
Closing date	1 day ahead of the start date
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Website & Intranet CMS Training to include Publishing Accessible Documents - Bespoke for CS

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	All users
Subject	ICT & Digital Skills
Course description	This short course gives a general introduction on using our content management system (CMS) Umbraco to update East Sussex County Council's external, public-facing website for residents and businesses: www.eastsussex.gov.uk It also covers some features on the staff intranet.
Training objectives	This course is for staff with responsibility for content on the ESCC corporate Website or intranet. You will become a web author for your department. The course itself focuses on the ESCC website, but the same system and templates are used for the intranet. It covers: difference between public website and back office edit existing content in a ‘topic’ page create a new ‘task’ page add a document and link to it add links to other pages and websites how to add ‘latest’ news and social media to a page
Learning outcomes	By the end of this course, you will be able to: understand the key difference between public and back-office sites understand the basic structure of the public facing site edit existing content create new pages using at least 3 templates replace documents currently on the site amend & add metadata & page properties understand and use links and headings in web content follow ESCC style guidelines and conventions understand ESCC content principles   There is follow-up online training showing you how to create other types of website pages, as well as separate guidance for Czone web authors.
Maximum places	12
Closing date	1 day ahead of the start date
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Overcoming Overwhelm - Bespoke for CS

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	Childres Services Team
Subject	Health and Wellbeing
Course description	What is overwhelm and what causes it?  Being overwhelmed occurs when there is too much of something going on or we don’t have enough time to complete everything– we feel like we’re drowning or being buried.  This can happen for a number of reasons, but a feeling of too many things to do, too much work, too much work pressure and too many deadlines can be a major contributor.  Feeling overwhelmed has repercussions on the whole of our life. It can make us feel tired, interfere with our sleep and make it difficult for us to think rationally. These negative emotions can make it more difficult for your body to fight off infections and can have a physical effect with fatigue, neck and upper-back pain, for example. Add all this together and it can affect every area of life, impacting our social lives and relationships on top of the work challenges.  All these feelings distract us from being effective and efficient and that, in turn, leads to lowered ‘performance’ and sets up a vicious cycle dragging us further down. This can lead to procrastination (making things worse!) and creative avoidance – doing things that don’t really matter to distract ourselves or things that give us pleasure, putting off the real work further.
Training objectives	The course is made up of 2 sessions:  Session 1  By eliminating any guilt or personal judgement around feelings of overwhelm, participants are better placed to find the solutions that work for them  Understanding that our minds can work against or for us will encourage any changes in thought patterns / deeply held beliefs  The recognition that they are not alone with their feelings also helps to dissipate feelings of anxiety and worry  Having practical tips, tools and strategies at their disposal, participants will feel better empowered and confident to make the changes and adjustments that are right for them  Session 2  Participants will have a deeper understanding of their personal triggers and how their personality profile can impact their experience of stress  They will have a practical appreciation of how their personality can support them in building resilience appropriately for their character  They will be able to acknowledge the personal action they can choose to take in order to support themselves  They will have an appreciation that not everyone thinks, reacts and behaves in the way they do  Communication, with themselves and others, has the opportunity to be enhanced
Learning outcomes	This course offers a practical and experiential opportunity to understand, appreciate and acknowledge that different situations trigger people in different ways. What one person will find ‘easy’ another may find ‘challenging’ and adding to levels of stress.  Once we have an understanding of our personal ‘triggers’ we are then in a better position to find the solutions to manage our stress, our workloads, and find effective ways that enable us to feel more ‘in control’.
Additional information	Pre-course  Each participant will be sent a link to complete the online CORE Matrix questionnaire, this will take 10 - 15 minutes. Once completed each participant will be sent their full profile.
Maximum places	20
Closing date	2 weeks ahead of course start date
Number of sessions	2

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
ESC/ 23 /86 Group One	County Hall	12th and 17th April 2023	14.00 - 16.30
ESC/ 23/ 87 - Group Two	County Hall	17th and 22nd May 2023	14.00 - 16.30
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Personal Safety & Lone Working training - Bespoke for Libraries

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	Library staff
Subject	Health and Safety
Course description	We anticipate that the trainers will send out a pre course questionnaire, covering your place and area of work, and possibly to include any concerns you may have.
Training objectives	This course is designed to raise awareness of risks staff may face while lone working and give you tools you need to minimise these risks. The primary objective of the Personal Safety course is to provide delegates with useful knowledge and tools to apply best practice for their own personal safety, by learning how to effectively assess, mitigate and manage risks they may encounter in the course of their work, as well as in general. By the end of the course, delegates will have a greater understanding of potential risks and feel more confident in managing their personal safety and conflict situations.
Learning outcomes	By the end of the training you will have covered: Lone and frontline working Identifying and assessing risk Travelling for work Setting boundaries and reporting Responding to physical and verbal aggression De-escalation and defusion techniques Post-incident support
Maximum places	20
Closing date	1 day ahead of start date
Number of sessions	1 for face to face training and 2 for remote

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Core Matrix Team Day - Bespoke for SW Education Team

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	Children's Services
Subject	Health and Wellbeing
Course description	What is overwhelm and what causes it?  Being overwhelmed occurs when there is too much of something going on or we don’t have enough time to complete everything– we feel like we’re drowning or being buried.  This can happen for a number of reasons, but a feeling of too many things to do, too much work, too much work pressure and too many deadlines can be a major contributor.  Feeling overwhelmed has repercussions on the whole of our life. It can make us feel tired, interfere with our sleep and make it difficult for us to think rationally. These negative emotions can make it more difficult for your body to fight off infections and can have a physical effect with fatigue, neck and upper-back pain, for example. Add all this together and it can affect every area of life, impacting our social lives and relationships on top of the work challenges.  All these feelings distract us from being effective and efficient and that, in turn, leads to lowered ‘performance’ and sets up a vicious cycle dragging us further down. This can lead to procrastination (making things worse!) and creative avoidance – doing things that don’t really matter to distract ourselves or things that give us pleasure, putting off the real work further.
Training objectives	The course is made up of 2 sessions:  Session 1  By eliminating any guilt or personal judgement around feelings of overwhelm, participants are better placed to find the solutions that work for them  Understanding that our minds can work against or for us will encourage any changes in thought patterns / deeply held beliefs  The recognition that they are not alone with their feelings also helps to dissipate feelings of anxiety and worry  Having practical tips, tools and strategies at their disposal, participants will feel better empowered and confident to make the changes and adjustments that are right for them  Session 2  Participants will have a deeper understanding of their personal triggers and how their personality profile can impact their experience of stress  They will have a practical appreciation of how their personality can support them in building resilience appropriately for their character  They will be able to acknowledge the personal action they can choose to take in order to support themselves  They will have an appreciation that not everyone thinks, reacts and behaves in the way they do  Communication, with themselves and others, has the opportunity to be enhanced
Learning outcomes	This course offers a practical and experiential opportunity to understand, appreciate and acknowledge that different situations trigger people in different ways. What one person will find ‘easy’ another may find ‘challenging’ and adding to levels of stress.  Once we have an understanding of our personal ‘triggers’ we are then in a better position to find the solutions to manage our stress, our workloads, and find effective ways that enable us to feel more ‘in control’.
Additional information	Pre-course  Each participant will be sent a link to complete the online CORE Matrix questionnaire, this will take 10 - 15 minutes. Once completed each participant will be sent their full profile.
Maximum places	20
Closing date	2 weeks ahead of course start date
Number of sessions	2

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Overcoming Overwhelm - Bespoke for HROD

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	HROD
Subject	Health and Wellbeing
Course description	What is overwhelm and what causes it?  Being overwhelmed occurs when there is too much of something going on or we don’t have enough time to complete everything– we feel like we’re drowning or being buried.  This can happen for a number of reasons, but a feeling of too many things to do, too much work, too much work pressure and too many deadlines can be a major contributor.  Feeling overwhelmed has repercussions on the whole of our life. It can make us feel tired, interfere with our sleep and make it difficult for us to think rationally. These negative emotions can make it more difficult for your body to fight off infections and can have a physical effect with fatigue, neck and upper-back pain, for example. Add all this together and it can affect every area of life, impacting our social lives and relationships on top of the work challenges.  All these feelings distract us from being effective and efficient and that, in turn, leads to lowered ‘performance’ and sets up a vicious cycle dragging us further down. This can lead to procrastination (making things worse!) and creative avoidance – doing things that don’t really matter to distract ourselves or things that give us pleasure, putting off the real work further.
Training objectives	The course is made up of 2 sessions:  Session 1  By eliminating any guilt or personal judgement around feelings of overwhelm, participants are better placed to find the solutions that work for them  Understanding that our minds can work against or for us will encourage any changes in thought patterns / deeply held beliefs  The recognition that they are not alone with their feelings also helps to dissipate feelings of anxiety and worry  Having practical tips, tools and strategies at their disposal, participants will feel better empowered and confident to make the changes and adjustments that are right for them  Session 2  Participants will have a deeper understanding of their personal triggers and how their personality profile can impact their experience of stress  They will have a practical appreciation of how their personality can support them in building resilience appropriately for their character  They will be able to acknowledge the personal action they can choose to take in order to support themselves  They will have an appreciation that not everyone thinks, reacts and behaves in the way they do  Communication, with themselves and others, has the opportunity to be enhanced
Learning outcomes	This course offers a practical and experiential opportunity to understand, appreciate and acknowledge that different situations trigger people in different ways. What one person will find ‘easy’ another may find ‘challenging’ and adding to levels of stress.  Once we have an understanding of our personal ‘triggers’ we are then in a better position to find the solutions to manage our stress, our workloads, and find effective ways that enable us to feel more ‘in control’.
Additional information	Pre-course  Each participant will be sent a link to complete the online CORE Matrix questionnaire, this will take 10 - 15 minutes. Once completed each participant will be sent their full profile.
Maximum places	20
Closing date	2 weeks ahead of course start date
Number of sessions	2

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
ESC/ 23 /106	ESTDC St Mary's House, Eastbourne	13th and 15th March 2023	14.00 - 16.30
ESC/23/148	ESTDC St Mary's House, Eastbourne	11th and 12th May 2023	10:00 - 12:30
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

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Neurodiversity at Work Awareness

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	Children’s Services Staff
Subject	Practical Skills and Self-development
Course description	This course offers an overview of the neurodiverse profile and practical ideas for the workplace so that you can work at your best. This course is for all staff who would like to gain a better understanding of neurodiversity, and is one of our suite of equality, diversity and inclusion courses. What does the Neurodiversity Awareness Training cover? How do you recognise Dyslexia, Dyspraxia, Dyscalculia, ADHD and Autistic Spectrum Condition at work? How do other conditions such as anxiety and depression affect thinking and communication? What causes ‘neurodiversity’? Workplace implications - strengths, struggles, how to make reasonable adjustments Strategies for all workplaces
Training objectives	This course aims to provide a general overview and build a basic awareness.
Learning outcomes	By the end of the course participants should gain a thorough overview of the neurodiverse profile and the implications of this for workplace performance. You’ll also gain some practical ideas for making sure the work environment suits a diverse range of employees, and how to organise tasks so that people can work at their best. Greater awareness and knowing more about what causes typical issues such as time management problems or memory difficulties can make a huge difference. It is often possible to pre-empt difficulties and prevent the need for further reasonable adjustments.
Additional information	This course is a mix of presentation, group discussion, small group exercises, case studies and lots of interaction! Bring any questions you have and case studies are welcome.
Maximum places	15
Closing date	1 day ahead of course start date
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
ESC/22/561	Remotely delivered via MS Teams	22 March 2023	09:30 - 13:00
ESC/23/112	ESTDC St Mary's House, Eastbourne	26 April 2023	09:30 - 13:00
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

Building Personal Resilience bespoke CS

Course details

Contact	corporate.training@eastsussex.gov.uk
Target audience	Children's Services Team
Subject	Practical Skills
Course description	This training is designed to help individuals understand and recognise their own stress and equip them to proactively build resilience by providing practical tools for dealing with stress.
Learning outcomes	The content aims to help individuals: define ‘resilience’ develop a personal plan for greater personal resilience know how to define stress from pressure know how stress affects them and their colleagues understand where stress comes from have a range of tools for dealing with the stress in their lives – both business and social
Additional information
Maximum places
Closing date	1 day ahead of course start date
Number of sessions	1

Course dates, venue and times

Please make a note of the course code and date, you will need this to book.
Course code	Venue	Course dates	Time
ESC/23/146	Remotely Delivered via MS Teams	5 June 2023	13:00 - 16:30
			Go to booking form

To cancel a course booking, please use the Learning Portal - cancellation form.

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