Using our household waste recycling sites – site rules and policies

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We have made changes to our household waste recycling sites. These include:
• Charging to dispose of soil, hardcore, plasterboard, bonded asbestos and tyres accepted at certain sites.
• Closing Forest Row and Wadhurst household waste recycling sites on a permanent basis.

Our recycling sites only accept household waste. We cannot accept waste from businesses.

For advice on business/trade waste disposal, see our page on Business and commercial waste.

Not all household waste recycling sites accept the same materials for recycling. For details, check your local recycling site.

Charges for certain types of waste (soil, hardcore, plasterboard, bonded asbestos and tyres)

Residents now have to pay to dispose of soil, hardcore, plasterboard, bonded asbestos and tyres at the household waste recycling sites (cash and card payment options are available on site).

Soil, hardcore, plasterboard, bonded asbestos and tyres are not classed as household waste and are expensive for the council to dispose of. The council does not have to accept this non-household waste for free. Around half of councils now charge for these items. Applying charges allows us to continue accepting these waste types at the recycling sites. The charges cover the cost of waste disposal and operating the scheme, they are not to make profit.

Soil
• £4 per bag
• Maximum bag size 55cm x 85cm (ie a standard rubble type sack)
• Part bags will be charged as whole
• For loose loads, an equivalent number of bags will be estimated by site staff
• Accepted at all sites.

Hardcore
• £4 per bag
• Maximum bag size 55cm x 85cm (ie a standard rubble type sack)
• Part bags will be charged as whole
• For loose loads, an equivalent number of bags will be estimated by site staff
• Charged £4 per item for formed concrete and ceramic bathroom ware e.g. toilets and sinks
• Includes (but is not limited to) stonework, sand, gravel, rock, clay, bricks, concrete blocks, paving slabs, tarmac, tiles and ceramic bathroom fittings
• Accepted at all sites.

Plasterboard
• £4 per bag or sheet
• Maximum bag size 55cm x 85cm (ie a standard rubble type sack)
• Maximum sheet size 1800mm x 900mm
• Part bags or part sheets will be charged as whole
• Accepted at Crowborough, Eastbourne, Hastings and Newhaven sites only.

Bonded Asbestos
£6 per bag or sheet
• Maximum bag size 55cm x 85cm (ie a standard rubble type sack)
• Part bags or part sheets will be charged as whole
• Only cement bonded asbestos is accepted
• Limited to 6 bags or 4 sheets per calendar month, per household
• Accepted at Eastbourne, Hastings, Heathfield and Newhaven sites only
• Bonded asbestos brought to these sites must be double bagged and sealed, or wrapped in plastic and sealed. Staff will take a record of the resident’s name, address and vehicle registration so that the amounts brought to the sites can be monitored to help prevent abuse of the policy and ensure Council Tax payers money is not used to dispose of any trade waste.

Tyres
£2 per tyre (or part tyre)
• Limited to 4 tyres per calendar month, per household
• Accepted at Eastbourne, Hastings, Lewes, Maresfield and Newhaven sites only.

The above waste types should not be mixed together.

If you have large quantities of these types of waste, you can consider alternatives such as hiring a skip, buying a Hippo bag, or using a waste disposal company. Our sites are not designed to accept large quantities of these types of waste.

There will be no charges for residents to dispose of household wastes such as green garden waste, electricals, furniture, crockery, clay flowerpots, recycling and general waste.

The waste must be from your own home. Waste from traders/businesses is not accepted at any of our household waste recycling sites.

The waste can only be accepted at our sites if the work has been carried out/removed by the householder themselves. Where residents use a contractor to do works at their property the contractor must arrange for the disposal of the waste either by arranging a skip hire or taking it to a licensed commercial waste facility.

Height restrictions

Recycling sites have height restrictions of 2 metres (6 feet, 6 inches).

If your vehicle is over this height, provided you are bringing your own household waste in a vehicle which meets site requirements (see Banned Vehicles section below), staff will open the barrier at all sites except:

  • Hailsham.

This is because this site is not large enough to allow larger vehicles to manoeuvre safely.

The following site does not have height barriers, but staff are available at the site entrance to advise on vehicles and access restrictions:

  • Eastbourne.

Why are there height barriers at most of the household waste recycling sites?

These measures are in place as part of our efforts to help prevent commercial waste from businesses entering the sites. This is often (although not always) brought to the sites in oversized vehicles such as vans. The household waste recycling sites are paid for by the Council Tax payer to dispose of waste from residents own homes. Businesses do not contribute to the household waste recycling sites through their business rates. Unfortunately, some unscrupulous traders try to access the sites to tip their business waste for free at the expense of the Council Tax payer. The sites are also not licensed to accept commercial waste.

Height barriers allow the site staff to monitor the contents of larger vehicles at the entrance before they have entered the site. Staff have the right to refuse admission if the waste is suspected to be trade waste.

The height barriers set at 2m (6 foot 6 inches) high prevent the majority of commercial vans from entering the sites. This height however, does not preclude the majority of domestic type vehicles (including most 4x4s which are increasingly popular vehicles used by the general public).

Banned vehicles

You are not permitted to dispose of waste at our recycling sites if your vehicle:

  • is 3500kg or more in weight (Gross Vehicle Weight). Useful information to identify your maximum gross vehicle weight).
  • has a Luton, or box style body (such as a horse box)
  • has a flatbed, tipper, dropside or similar body style
  • has a trailer more than 8ft in length (see Trailer section below).

The above vehicles are not permitted at any site because they are too large and pose a danger to other site users. These vehicles do not fit in the parking spaces and their size is such that the driver may have difficulty seeing pedestrians particularly when reversing or turning. The health and safety of all site users is our top priority.

Hired vehicles

Hired vehicles are permitted so long as they meet the above conditions and the waste is from your own home and not of a commercial nature.

Trailers

Trailers are permitted at all sites subject to the site specific length restrictions below. Horse boxes are not allowed at any of the sites.

Trailers up to 4ft in length are accepted at:

  • Hailsham
  • Hastings (see list below)
  • Maresfield (see list below)
  • Mountfield.

Trailers up to 6ft in length are accepted at:

  • Crowborough
  • Eastbourne (see list below)
  • Hastings (only on Tuesdays, Wednesdays and Thursdays)
  • Heathfield
  • Lewes
  • Maresfield (only on Tuesdays, Wednesdays and Thursdays)
  • Newhaven
  • Seaford.

Trailers up to 8ft in length are accepted at :

  • Eastbourne (only on Tuesdays, Wednesdays and Thursdays).

(All measurements do not include the tow bar).

Pedestrian access

Most recycling sites offer pedestrian access for people travelling to the sites on foot for example if living nearby and are bringing a few small items by hand.

The following sites do not allow pedestrian access due to the absence of a safe walking route:

  • Crowborough
  • Hastings
  • Heathfield
  • Lewes
  • Mountfield.

The following sites have a dedicated pedestrian entrance (please note there is no parking outside or near the site for oversize vehicles. It is therefore not permitted to park oversize vehicles outside or near the site and bring waste into the site on foot):

  • Eastbourne
  • Newhaven
  • Seaford.

The following sites allow pedestrian access via the main vehicle entrance so pedestrians should take extra care and beware of vehicles (please note there is no parking outside or near the site for oversize vehicles. It is therefore not permitted to park oversize vehicles outside or near the site and bring waste into the site on foot):

  • Hailsham
  • Maresfield.

Items for sale at 're-use shops'

Most of our recycling sites have ‘re-use shops’ where preloved items are sold at a low-cost instead of being thrown away. If you want to buy or donate something, please ask the site staff. Opening hours vary at different sites.

The shops are managed by site staff in agreement with Trading Standards. All payments for items go to the site manager and proceeds go towards the running of our recycling sites. All sales are recorded for tax purposes and you should be offered a receipt for anything you buy.

See also: Veolia website – Recycling sites.

Health and safety

The majority of accidents at our recycling sites involve people cutting themselves on their waste and recycling, or falling over. Cars and vehicles are another danger. Help prevent accidents by following these simple instructions:

  • Wear sturdy gloves to protect your hands
  • Wear suitable footwear
  • Dispose of your waste and recycling carefully
  • Don’t run or rush
  • Children and animals must stay in the vehicle at all times
  • Be aware of pedestrians and vehicles
  • Adhere to the speed limit and traffic signs
  • Fill your waste in liftable bags/containers
  • Large heavy bags like tonne bags or hippo bags cannot be used
  • Always follow staff instructions
  • If you need assistance – just ask.

Site staff

Veolia staff are available to help you on site. Please treat them with respect and follow the site rules. We take verbal and physical abuse of site staff very seriously and will support Veolia if their staff are abused by site users. We will deal robustly with people who fly-tip waste or illegally tip trade waste at recycling sites.

Residents with disabilities

If you have mobility problems and require assistance, please ask a member of site staff when you arrive. They will take your items and transfer them to the correct recycling containers for you if required. Disabled parking spaces are available at all the sites except Hailsham.

Contact us

For more information on using our recycling sites, please contact the Waste Team.