Coronavirus - rubbish and recycling

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Our household waste recycling sites (‘tips’) have begun reopening to the public. However, with social distancing still necessary, the service is restricted and we encourage you to only travel to a site if absolutely necessary. Only cars are currently permitted; there are revised opening hours at some sites; and there may be lengthy queues. See Coronavirus – rubbish and recycling in East Sussex.

If you are self-isolating with possible coronavirus illness, find out how to dispose of used tissues and disposable cleaning cloths safely.

The key changes are as follows:

  • Sites have opened but to revised hours – see below.
  • You should only visit if you cannot store waste at home without it causing a risk of injury, health or harm to the members of your household and other people.
  • Anyone in self isolation or with COVID-19 symptoms must not visit the sites under any circumstances.
  • Social distancing of two metres will need to be maintained on site, meaning the number of parking bays will be limited and only one person will be allowed to use the access ramps at any one time.
  • To avoid lengthy visits only cars will be allowed to access the site (no vans, trailers or over-height vehicles (over 2m) until demand drops).
  • Residents are asked to avoid bringing additional people with them in the car if possible, but please note that staff will not be able to assist with unloading.
  • To avoid close contact between staff and residents, chargeable waste – plasterboard, bonded asbestos, tyres, hardcore and soil – will not be accepted.
  • The re-use shops will remain closed and compost sales are suspended.

When will my local household waste recycling site reopen?

Most sites reopened on Monday 18 May. However, we are asking residents to only visit if it is absolutely necessary.

The Seaford site will reopen at 10am on Friday 22 May since this site is normally open Friday to Sunday only.

Sites will be extremely busy particularly at weekends and the mornings and we will be limiting the number of people on site to ensure social distancing.

What are the opening times?

Opening hours will be different than usual in order to allow time for containers of waste to be removed at the start and end of the day. We will let residents know when opening times return to normal.

Please don’t rely on the opening hours displayed in Google Maps as this may not be up to date with the correct opening times.

Site Temporary opening hours
Crowborough

Mon-Fri: 10am – 4pm

Sat-Sun: 9am – 1pm

Bank holidays: not open

Eastbourne

Mon-Thur: 10am – 4pm

Fri: 10am – 3.30pm

Sat-Sun: 8am – 12pm

Bank holidays not open

Hailsham

Mon-Fri: 10am – 4pm

Sat-Sun: 9am – 1pm

Bank holiday: 9am – 1pm

Hastings

Mon-Sun: 10am – 4pm

Bank holidays: 10am – 4pm
Heathfield

Mon-Sun: 10am – 4pm

Bank holidays: 10am – 4pm
Lewes

Mon-Sun: 10am – 4pm

Bank holidays: 10am – 4pm
Maresfield

Mon-Sun: 10am – 4pm

Bank holidays: 10am – 4pm
Mountfield

Mon-Sun: 10am – 4pm

Bank holidays: 10am – 4pm
Newhaven

Mon-Sun: 10am – 4pm

Bank holidays: 10am – 4pm
Seaford

Mon-Thu: not open

Fri-Sun: 10am – 4pm

Will there be queues?

It is inevitable that there will be lengthy queues due to high demand and the need to implement social distancing measures at the sites. We are restricting the number of customers allowed on site at any one time. This means that if you join the queue near to closing time, we cannot guarantee that you will be allowed to tip.

If the access road to the site is full, please consider turning around and coming back another time.

It will not be possible to park outside the sites and walk/wheel waste in by foot hence ‘jumping the queue’. Security staff will be onsite to enforce the site access rules.

Please be patient – we have a zero-tolerance approach of abuse towards site staff.

Why are vans or trailers not allowed?

Vans and trailers take up more space on site so by restricting these vehicles, it means parked cars will be better spaced out to ensure social distancing. These vehicles also take longer to unload so it will also help with reducing queuing times into the sites. This is a temporary restriction that will be lifted once the sites become less busy.

Some sites have a height restriction barrier set at 2 metres (6 foot 6 inches) which will not be raised to let over-height vehicles through.

How is social distancing and the spread of coronavirus being managed at the sites?

We have adopted the following measures at all sites:

  • We are restricting the number of customers allowed on site at any one time
  • To ensure adequate spacing between customer vehicles in parking bays, we are only letting customers park in every other bay
  • Only one customer at a time will be allowed onto gantries to tip waste
  • Use of floor markings and barriers to help customers space out
  • Handrails and other site furniture that customers might touch are cleaned on a regular basis
  • We ask all customers to not stand closer than 2m (6ft) to other customers and site staff
  • Site staff are essential workers and have access to gloves, hand sanitisers and other cleaning products as well as testing if they fall ill
  • Site re-use shops will remain closed

Thank you for your understanding and co-operation with these social distancing measures.

What waste can I dispose of at the sites?

We are accepting most types of household waste and recycling including black bag waste, garden waste, furniture, electrical appliances, mattresses and wood.

Please try to sort your waste before you leave home to make it easier to tip in the right container when visiting our sites. Please off load your waste as soon as practicable once on site.

At this present time, we are unable to accept non-household waste such as hardcore, soil, plasterboard, asbestos and tyres at the sites. This is a temporary measure so please check back for updates.

Where possible, please try to use kerbside collection services for black bag waste, recycling, garden waste and bulky items. These services are operating normally across East Sussex.

Why isn’t hardcore, soil, plasterboard, asbestos or tyres being accepted?

East Sussex County Council operates a charging scheme for disposal of non-household waste. It is difficult to handle these payments while maintaining social distancing, so we have decided not to accept hardcore, soil, plasterboard, asbestos and tyres for the moment. This is a temporary measure until sites quieten down and appropriate social distancing measures can be introduced.

Customers that bring hardcore, soil, plasterboard, asbestos or tyres will be asked to take it home and store it until the sites are able to start accepting it again. You may wish to consider hiring a skip if you have a significant quantity.

Local authorities do not have any statutory obligation to accept non-household waste at the sites.

Can I bring someone with me to help unload items?

Like supermarkets, we ask all customers to visit on their own to minimise the amount of contact between people who live in different households.

However, we appreciate that some customers may need a second person to help lift heavy items. If this is the case, then please ensure that the second person is an adult from the same household.

Site staff are unable to provide assistance with heavy items due to social distancing rules.

How long will these restrictions last?

Some of the restrictions have been introduced to help the sites cope with extremely high demand in the first few weeks of opening. We don’t know how long these restrictions will be needed, but we will review the situation on a regular basis.

Some changes are designed to enable customers and site staff to maintain social distancing. These changes will remain in place until the Government deems it no longer necessary to maintain strict social distancing measures.

Is trade waste/recycling accepted?

Commercial/business waste has never been accepted at our sites and this is still the case. Tradesmen, professional gardeners, landlords and other businesses should take their waste to a licensed commercial waste facility and pay for its disposal.

Fly-tipping or giving waste to an unlicensed waste operator will result in enforcement action being taken against you.

Can I visit if I have been unwell?

You must not visit any of the sites if you are:

  • Symptomatic with coronavirus
  • Extremely vulnerable and are remaining at home for shielding purposes
  • In a 14-day household isolation