SEND travel assistance appeals
Stage 1 appeals
Everyone has the right to appeal if they disagree with the initial decision about travel assistance or with the transport arrangements offered. The County Council operates a two-stage appeal process for transport cases.
Complete a stage 1 appeal form to make an appeal about a decision regarding SEND travel assistance. There are different appeal forms depending on the age group of the child or young adult requiring transport. Your decision letter will inform you which form to complete. The forms are at the bottom of this page. Please send the completed stage 1 appeal form to Discretionary Transport.
A panel of senior officers from across the County Council will consider all stage 1 appeals. The members of the panel will consider:
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the appeal form
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any information provided in support of the appeal
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the original application form and supporting information provided with the application
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any other correspondence used by the officer to reach a decision
We shall aim to provide you with a decision from your stage 1 appeal within 20 working days of receipt of the appeal form. You will receive an email with the detailed reasoning for the decision.
During this stage (or a stage 2 appeal) we will not provide travel assistance or make a change to existing travel assistance. You will continue to be responsible for ensuring your child or young adult attends their placement.
Stage 1 appeal forms:
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Nursery age [106.4 KB] [docx]
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Age 5 to 16 (compulsory school age) [99.1 KB] [docx]: reception to year 11
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Age 16 to 19 [106.6 KB] [docx]
- Over 19 (adult learner) [104.8 KB] [docx]
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