Our contact centres

Latest

Find out about our Christmas and New Years opening times for the council.

Call our contact centres 8.30am to 5pm (4.30pm on Fridays).

  • Buses – 0345 608 0194
  • Library renewals – 0345 608 0195
  • Roads and paths – 0345 608 0193
  • Trading Standards – 0345 608 0197
  • Waste – 0345 608 0194
  • Switchboard – 0345 608 0190
  • From overseas – +441273 336 000

Some contact centres are open at different times.

  • Adult social care – 0345 608 0191 (8am to 8pm, seven days a week including bank holidays)
  • Children and families – 0345 608 0192 (10am-3pm Monday to Friday)
  • Library enquiries – 0345 608 0196 (10am to 5pm, Monday to Saturday)

Out of hours contacts

Adult social care

  • 0345 608 0191

Children’s services

Call the Emergency Duty Service out of hours from 5pm to 8.30am (after 4.30pm on Fridays) and during the weekends and bank holidays if you have a serious concern about a child’s welfare that cannot wait until the following working day.

This out of hours service covers East Sussex and Brighton & Hove.

  • 01273 335906 or
  • 01273 335905

School closures: Please do not call the above telephone numbers about school closures or the home to schools transport service. The Emergency Duty Service is for social care emergencies only – headteachers can report decisions about schools closures here.

Highways – roads, pavements and paths

  • 0345 608 0193 any time of day and weekends