1. Customer feedback – Your comments, compliments and complaints
Your views are important to us and we want to hear what you think about the services we deliver. Your feedback helps us to give you the best service possible when you let us know:
- When we are doing something right.
- When things go wrong and you may not be happy with the service you receive from us.
Your views will help us do this for you. If we know when something has gone wrong we can work to improve the service for you.
Please let us know if this happens and we will do all we can to put matters right quickly.