Coronavirus - community hubs

What is a community hub?

Community hubs were set up when the UK went into lockdown. They are here to help residents of East Sussex who have no one else to turn to and:

  • feel they need extra help in coping with the effects of coronavirus
  • know someone else who needs help.

Many people will already have the support they need from family, friends, carers or neighbours and will not need their community hub. But it’s vital that no one is left without support.

Who can use a community hub?

Anyone who feels they need extra support and has no other way to get it can use a hub or request support from the NHS Volunteer Responders.

Shielding paused on 1 August 2020. If you have been shielding and still need help, or if you are self-isolating and avoiding public places you can ask for help.

  • NHS Volunteer Responders – call 0808 196 3646 (8am to 8pm) to arrange volunteer support
  • Contact your local community hub (details below)

Please consider not contacting a hub if you have:

  • nearby family
  • carers
  • friends
  • neighbours

who you can trust and rely upon for help and who are not vulnerable themselves.

Other information and support

There is lots of information out there to guide you if you need support to:

Contact your local community hub

There are five hubs – one in each part of the county. They are usually open during working hours, 9am to 5pm, although this will vary slightly from hub to hub. Each one can be reached online or by phone.


Website: Lewes and Eastbourne Councils
Phone: 01323 679722


Website: Hastings Borough Council
Phone: 01424 451019


Website: Lewes and Eastbourne Councils
Phone: 01273 099956


Website: Rother District Council
Phone: 01424 787000 (option 4)


Website: Wealden District Council
Phone: 01323 443322

How the hubs work

The community hubs are a partnership between the voluntary sector, health service, county council and district and borough councils in East Sussex.

If someone needs help and has no one else to ask they should contact their local Community Hub. They will listen to the person’s needs and put them in touch with the group or person best placed to help locally.

Community hubs leaflet

You can also download and print our handy Coronavirus: need help leaflet to use yourself or to distribute in your local area.

This leaflet is also available in 32 other languages.

Extra support information leaflet

For information on who to contact if you need extra support and other useful information, please download our leaflet:

Please email Policy and Strategy Admin to request this leaflet in a different format or language.