Advice for people clinically extremely vulnerable to coronavirus


New local restrictions to control the spread of coronavirus will come into effect from next Wednesday (December 2).

The government has announced that East Sussex will be in Tier 2. This is for areas with a higher or rapidly rising level of infections, and some additional restrictions will need to be in place. For a full breakdown, see: GOV.UK – Local restriction tiers.

What does clinically extremely vulnerable mean?

Read the definition of clinically extremely vulnerable on GOV.UK.

During the first wave of COVID-19, the government asked people who are clinically extremely vulnerable to coronavirus to shield at home to protect them from the virus.

If you’re clinically extremely vulnerable you should have received a letter confirming this or been told directly by your GP or hospital clinician.

Getting help and advice

Read the full guidance for people who are clinically extremely vulnerable to coronavirus (often people who were previously asked to shield) on GOV.UK.

See also: Easy read guide – Advice for people clinically extremely vulnerable to coronavirus in East Sussex.

If you need help and support:

  • In the first instance, you should ask trusted family, friends or neighbours to collect or organise shopping for food and essentials, and medicine or prescription collection on your behalf.
  • The national government is not providing national food parcels this time. You can register using a new online service to get access to priority supermarket deliveries, ask for contact about local support, and to update your details. Register online. If you’ve already got a priority supermarket delivery, you’ll keep it.
  • Read local advice on shopping and food delivery, including advice on supermarket deliveries, meals delivery services, local volunteer support and affording food.
  • If you get can’t get help with medicines and prescriptions through friends, family and neighbours or NHS Volunteers, you can contact your pharmacy to inform them you’re clinically extremely vulnerable and need medicines delivered. The pharmacy will arrange this free of charge. The NHS Find a Pharmacy Service lists all pharmacies nearby.
  • You can still get prescriptions, essential items and food you buy delivered by NHS Volunteer Responders (0808 196 3646) if you need to. They may also be able to help with transport to medical appointments and set up regular contact over the phone with a friendly voice if you’re lonely or isolated.
  • If you don’t have anyone who can help you, you can call Health and Social Care Connect on 0345 60 80 191 (open 8am to 8pm 7 days a week including bank holidays) or email Health and Social Care Connect.

Visit the Community Support web page for other services that can help.

Download the letter

COVID-19: letters to clinically extremely vulnerable people

Reference-only versions of letters from the government to people who are clinically extremely vulnerable, including accessible formats.