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Chromebooks for families – end of the scheme

How to keep the files and emails you need

If you received a Chromebook from the Council, you may have files saved in the Google account used to log into it.

This is the Google account which ends escc.schools.services.

If so, you should move them from that account by 15 August.

How to check if I have files stored in my escc.schools.services account

When you’re logged into the escc.schools.services account, click on the top right options box (it looks like a box with nine dots).

Click on Google Drive.

In Google Drive, click on the folders to see if they include any documents you need.

How to move documents from my old account

  1. You can move files from your escc.schools.services account to a USB stick.
  2. Or, if there are some files, you could open an email account in the web browser. Then you can attach the files to an email and send it to yourself.
  3. Or, if you have lots of files, you could follow the instructions for Google Takeout to copy your files from Google Account to another. There are YouTube videos to guide you.

How to keep the emails I need

If young people were over 13 when they received a Chromebook, their escc.schools.services accounts included gmail.

If you used this gmail account, you should save any emails you need before 15 August e.g. forward them to another email address.

After 15 August they will not be available.

How to get my files and emails after 15 August

After 15 August, you will not be able to use your escc.schools.services account to log into your Chromebook, and you will not be able to log into that Google account using your Chromebook.

However, for one month, until 15 September 2022, you can use a different computer to log onto your escc.gov.uk account on Google. Then you can follow the advice above on how to move your documents or get a copy of the emails you need.

Computers are available in libraries and some schools allow their students to log into external Google accounts.