Trading Standards Business Advice Service

1. Overview

Our Trading Standards Team offer advice at a chargeable hourly fee.

Ensuring that your business complies with trading standards laws is important, but can sometimes be confusing. We are here to help.

From start-ups and small businesses to importers and manufacturers we can help you navigate complex regulations to protect your business and support good customer service.

Our business advice is delivered by BAASP (the Business Advice and Support Partnership); a partnership of local authority regulatory services across the South East including East Sussex County Council Trading Standards. By sharing knowledge, resources and expertise we can provide the best support and advice for local businesses on Trading Standards, Environmental Health, Licensing and Fire Safety regulations.

BAASP “Helping You to Help Your Business” leaflet

BAASP Launch

2. How to contact us

Contact us for business advice:

Tel: 0345 60 80 197

Email: baasp@eastsussex.gov.uk

Additional information:

This is a chargeable service.

3. Charges

Bespoke Advice

When you contact us for the first time we will register your business. Advice is available at £75.00 per hour (£90.00 including VAT) and any advice given will be confirmed in writing or by email.

If your enquiry is going to take more than one hour to deal with, the Trading Standards officer will give you an estimate of the time needed.

Once agreed, payment will be requested over the phone before any advice is given. We are unable to accept payment in cash or by cheque.

Primary Authority Partnerships

Primary Authority Partnerships are considered for all businesses who have a shared interest in compliance. A charge of £1,500 (VAT exempt) is made to include 20 hours of business advice and support, with charges of £75 (VAT exempt) per hour for additional work thereafter.

Our VAT number is GB191803754.

*Charges may be altered in the future. Correct as of April 2019.

4. Terms and conditions

Our terms and conditions for business advice can be found below.