Privacy notice – East Sussex County Council website

Overview

This privacy notice applies only to this website – specifically the following domains:

  • www.eastsussex.gov.uk
  • apps.eastsussex.gov.uk
  • payments.eastsussex.gov.uk
  • elibraryredirects.eastsussex.gov.uk
  • democracy.eastsussex.gov.uk

Some services on this website which collect data will have their own privacy notice which applies in addition to this one.

This website contains links to and from other websites. East Sussex County Council is not responsible for the privacy practices or the content of these sites. Read the privacy policies on those websites if you wish to find out what they do with your information.

East Sussex County Council takes data protection seriously. Please be assured that your information will be used appropriately in line with data protection legislation, will be stored securely and will not be processed unless the requirements for fair and lawful processing can be met.

What information is being used?

We collect certain information or data about you automatically when you use this website.

This includes:

  • information on how you use the site
  • details to allow you to access our services

We can’t personally identify you using the data we collect automatically.

Every computer has its own individual IP address, identifying it in the same way as a telephone number identifies your phone line.

Your anonymised IP address and information about the web browser you use will appear on our usage logs which help us monitor how people use the site. With the exception of our online contact forms, we do not link IP addresses or web browser information to anything personally identifiable. This means that while your use of the website will be logged you will remain anonymous to us.

How will your information be used?

Please see our page about cookies on this site to find out how your information will be used.

We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

Your information is processed outside of the European Economic Area.

Any data you submit is at your own risk. However we have taken great care to make sure that no-one can intercept any data about you. Connections to and from our website are always encrypted (except elibraryredirects.eastsussex.gov.uk, which does not use personal information).

How long will your information be kept for?

Please see our page about cookies on this site to find out how long information that is collected automatically when you use this website is kept.

Sharing your information

Any sharing of personal data is always done:

  • on case-by-case basis
  • using the minimum personal data necessary
  • with the appropriate security controls in place
  • in line with legislation.

Information is only shared with those agencies and bodies who have a "need to know" or where you have consented to the sharing of your personal data to such persons.

We may use the information we hold about you to assist in the detection and prevention of crime or fraud. We may also share this information with other bodies that inspect and manage public funds.

Use of third party organisations

East Sussex County Council may share your information with trusted external organisations to process your data on our behalf.

Please see our page about cookies on this site for details of the third party services we use on this website.

Any organisation commissioned by the Council will be under contractual obligation to comply with data protection legislation.

Your rights

Under data protection legislation, you have the right:

  • to be informed why, where and how we use your information
  • to ask for access to your information
  • to ask for your information to be corrected if it is inaccurate or incomplete
  • to ask for your information to be deleted or removed where there is no need for us to continue processing it
  • to ask us to restrict the use of your information
  • to ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information
  • to object to how your information is used
  • to challenge any decisions made without human intervention (automated decision making)

Please visit data subject rights for further details.

How to find out more or complain

Should you have any further queries on the uses of your information, please speak directly to our service:

Contact the Web Team

To complain about the use of your information, please contact our Customer Services Team or our Data Protection Officer.

Further information on making a complaint.

You can also contact the ICO for further information or to make a complaint:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

Email ICO

Report a concern on the ICO website