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Accessible documents policy

What to do if you can’t use one of our documents

If you need a document we’ve published in a different format or you have had a problem using a document:

We will pass your request onto the correct department will contact you directly.

As part of providing documents in another way, we will need to send you messages or documents. Tell us how you want us to send messages and documents to you. Tell us if you need them in a different format, for example large print, audio recording or braille.