Our accounts service – a survey for our external suppliers

To make sure that our accounts service is run well, we asked our external suppliers to give us their views on our provider, Serco.

The closing date for this consultation was 2 October 2009.

Who took part?

Two surveys were completed and despatched: one to our suppliers (vendors) and one to our customers.

Consultation results

The number of responses from the survey was low and further work is needed to ensure that more customers are targeted and encouraged to take part in our next survey.

You can view the results of consultation, below.

Contact us

If you have any queries about this survey please contact Aimee Paynes, Accounts Compliance Officer .

Acrobat (PDF)
Results for the accounts service (customers) (73k)
Results for the accounts service (vendors) (76k)