The spring 2007 issue of Your County included a short survey asking for your views on the magazine. A more detailed survey, where residents could say how they thought the magazine should develop in the future, was available online.
We want to produce the best magazine we can, one that is enjoyable and useful to read. Your comments and suggestions are always welcome.
Results
Over 900 residents replied and the results showed that most respondents believed the magazine is well written and designed and, at 12p per each issue for each home, that it is value for money.
A report on the findings will be available to download shortly.
Impact
Based on your comments and our own monitoring work, we want to develop the following areas of the magazine in 2007.
- Be more customer focused
Create a dialogue between the Council and residents, promote consultation and empower readers that they can make a difference. Build a reputation for being open and honest. Raise awareness of our vision statement and priorities for services.
- Refresh design and copy
Introduce changes without re-inventing an already well-known brand or compromising our high satisfaction ratings.
- What’s happening around the county
Include information about activities and events going on around the county that aren’t related to the Council (for example a ‘What’s on’ listings page). Highlight the partnership work that goes into delivering services. Show how local agencies work together, be clear about the different services we provide.
Enquiries
If you have any questions about this survey or need to know more about Your County itself, please contact us:
Phone: 01273 481920
Email: yourcounty@eastsussex.gov.uk
Write to us at:
Communications
East Sussex County Council
County Hall
St Anne’s Crescent
Lewes BN7 1SW
East Sussex County Council