- IL01 - Adult social care - Who we are and what we do (3349k)
- Audio information leaflet which gives you details on what services we offer to it's residents and our legal responsibilities.
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- IL02 - You and your information (3017k)
- Audio information leaflet which explains why keep hold information about you and how this benefits you and your rights under the Data Protection Act 1998.
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- IL03 - Comments, compliments and complaints Part 1 (3004k)
- Audio information leaflet tells people who use our services, or other people acting for them, how to make a comment or complaint. It applies to all the services that we have a legal power or duty to provide.
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- IL03 - Comments, compliments and complaints Part 2 (2186k)
- Audio information leaflet tells people who use our services, or other people acting for them, how to make a comment or complaint. It applies to all the services that we have a legal power or duty to provide.
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- IL04 - Voluntary and community organisations in East Sussex Part 1 (2240k)
- Audio information leaflet on how social services and voluntary organisations work together.
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- IL04 - Voluntary and community organisations in East Sussex Part 2 (2266k)
- Audio information leaflet on how social services and voluntary organisations work together.
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- IL05 - Choosing a care home (2137k)
- Audio information leaflet gives you general advice about choosing a care home.
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- IL06 - Choosing a care home (3982k)
- This information leaflet gives you general advice about choosing a care home.
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- IL07 - Daycare services (2640k)
- This audio information leaflet gives you general information about home care services if you are finding if difficult to manage on your own.
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- IL08 - Home-care services (2852k)
- This audio information leaflet gives you general advice on home care services.
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- Leaflet IL09 - Occupational therapy services (2932k)
- This audio information leaflet gives a overview of our services for people with physical disability. (previously published as ‘Physical disability services’.
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- IL10 - Services for people with sight or hearing problems part 1 (2559k)
- This audio information leaflet gives you general advice about services for people with a sight or hearing problem.
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- IL10 - Services for people with sight or hearing problems part 2 (2329k)
- This audio information leaflet gives you general advice about services for people with a sight or hearing problem.
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- IL11 - Learning disability services (2253k)
- This audio information leaflet gives general advice for those adults who have a learning disability, and their carers.
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- IL12 - Paying for services part 1 (2413k)
- This audio leaflet explains how we charge for services, and how we work out how much you need to pay.
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- IL12 - Paying for services part 2 (2664k)
- This audio leaflet explains how we charge for services, and how we work out how much you need to pay
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- IL12 - Paying for services part 3 (2329k)
- This audio leaflet explains how we charge for services, and how we work out how much you need to pay.
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- IL13 - Direct payments - managing your own support (3209k)
- This audio Information leaflet gives information on what are direct payments and who can receive this payment.
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- IL14 - Involving users and carers (2865k)
- This audio information leaflet gives you general advice for carers and young people in planning and providing services.
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- IL15 - 'Supporting people' programme (3028k)
- This audio leaflet is for anyone who wants to know about Supporting People. If you get a housing-related support service.
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- IL16-Safeguarding adults – protecting vulnerable adults from abuse (2930k)
- This audio leaflet is about adult abuse and what you can do if you are concerned that a vulnerable person may be at risk of harm.
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- IL17 - Eligibility Criteria for Adult Social Care Part 1 (2251k)
- Audio information leaflet on the standards we have to use to decide who we can provide services for, and what those services will be.
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- IL17 - Eligibility Criteria for Adult Social Care Part 2 (2301k)
- Audio information leaflet on the standards we have to use to decide who we can provide services for, and what those services will be.
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- IL18 - Paying for Community Care services (2598k)
- This audio information leaflet explains how we charge for Community Care services.
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- Leaflet IL19 - Charges for residential accommodation for people with property (2081k)
- Audio information leaflet about the 12-week property disregard. This means that, for the financial assessment, the council will not take the value of your property into account for the first 12 weeks of your permanent stay in a care home.
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- Leaflet IL20 - Choosing a care home when you are able to pay the full cost (2603k)
- This leaflet sets out the help that you can expect from us if you are going to have to pay the full cost of your care.
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