Understanding and preparing for personalisation

Personalisation news

Our quarterly Personalisation Bulletin, and other newsletters helping organisations provide personalised services.

Personalisation Conference 2012

The presentations from the speakers and workshops at the Conference for providers on 1 May 2012 are now available to download.

Social care training prospectus 2011-12

We provide courses to help prepare for personalisation. These include Person Centred Thinking; Personalisation awareness courses; e-learning on SDS; Support Planning for Care in the Service Users Home.

Useful websites for providers

Online assessment tools, resources and background information.

Developing Personalisation in East Sussex

Information for service users about the background to personalisation, and what it means locally.

Help us improve services in Dementia Care Homes

Information on the development of our framework and guidance to help our dementia service providers deliver high quality customer focused services that encourage personalisation.