Non-payment to service providers

If you are a service provider and are having difficulty receiving client contributions for their care, you can ask our debt management team for help.

How can you get help?

Write to the debt management team outlining the actions you have taken so far. You should enclose:

• copies of any letters sent to the client
• notes of telephone conversations requesting payment
• copies of invoices relating to the debt.

What we will do?

Once we receive this information we will write to the client or their representative requesting immediate payment to the provider. If payment is not made, the Council will consider reimbursing the provider any monies due. This is done on a case-by-case basis.

Further information

Contact Paschal Hannigan for information and advice on debt management problems.

Tel: 01273 481675
Email: ssdfinance@eastsussex.gov.uk