If you are over 18, living in East Sussex and need support, get in touch to find out how we might be able to help. You can contact us yourself or ask someone else to do it for you.
Your assessment
When you contact us we will ask you about your needs and any support you are getting already.
This assessment helps us to understand things from your point of view, agree on how best to meet your needs and decide whether you qualify for support from us. We will also find out if you qualify for help towards the cost of your support.
We can do this over the phone, by email or we can arrange for someone to visit you.
Finding out more about you
During the assessment, we will ask you about different aspects of your life, and what you would like to achieve. For example you might want to be able to get washed and dressed every morning or to be able to go out more.
We'll ask about things like:
- how you look after yourself
- what's working well
- what you would like to change
- the kinds of support you have now
- your physical and emotional health.
What we can do for you
We will use the information you give us to work out whether we are able to offer you practical support.
We group people's needs into four bands: critical, substantial, moderate and low. These are based on national criteria and are designed to make sure that everyone has fair and equal access to care services. In East Sussex, we can only offer support to people whose needs are critical or substantial.
If your needs are moderate or low we will give you advice and information about other organisations that might be able to help you.
Your financial situation
We will also ask you some basic questions about your income and savings. This will help us calculate how much you might need to pay towards your care and support.
East Sussex County Council