What happens when I apply for support?

Our step-by-step guide below explains what happens when you apply for social care support, from the first time you contact us to setting up the practical arrangements that suit you best.

1. Working out what support you need

How we go through the assessment process.

2. Working out costs and payments

Working out your care budget using the information supplied on your assessment.

3. Deciding your support plan

What you want to achieve and the support you need to achieve it.

4. Reviewing and agreeing your support plan

Once you have completed your support plan, we need to agree it based on whether it meets your needs.

5. Setting up your support

Stage 5 - Setting up and agreeing your support

Find your nearest
health service

Visit the NHS choices website