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Adult Social Care Direct – call 0345 60 80 191

How can I get in touch?

Call us on 0345 60 80 191 (Mon-Fri: 8.30am-5pm) or you can email, write or fax:

Full contact details for Social Care Direct.

Please note: due to the volume of calls, there may be times when it is difficult to get through to Social Care Direct. If you get the engaged tone please try again later, or contact us by email or fax.

For out of hours emergencies contact:

Emergency duty team on 07699 391462 (Mon-Fri 5pm-8.30am, all weekends and bank holidays)

For an assessment of needs

Please complete the application form:

Before completing the form, we recommend you read about applying for services and the assessment process.

What is Social Care Direct?

Adult Social Care Direct is a contact centre, providing one single point of contact across East Sussex for Adult Social Care services. We can:

  • provide information or leaflets
  • take applications so our specialist workers can assess what services you may need
  • point you to other social care agencies, and
  • put existing customers in touch with their worker.

Who does it help?

Adult Social Care Direct provides help for adults who find it difficult to manage daily tasks in the home. Carers should also use this service.

For a complete list of who can benefit from this service and the types of help available, please see our page on services for adults and their carers.

Website approved by the Plain English Campaign

East Sussex County Council, County Hall, St Anne's Crescent, Lewes, BN7 1UE. Tel: 0345 60 80 190