How potholes form
Potholes usually occur when roads freeze and thaw repeatedly, causing the surface to break up. They appear more frequently in late winter and early spring.
What we do
We inspect every road in East Sussex at least once a year but potholes can form quickly.
Report a pothole
You can report a pothole using our online reporting system.
What we need to know
When reporting a pothole please be as detailed as you can in your description. Let us know:
- Where is it? (road name, town, nearby landmarks or house numbers)
- How big is it? E.g. golf ball, tennis ball or football sized (please only measure if safe to do so)
- Your contact details – in case we need more information.
What you can expect
We prioritise repairs according to size and location of the pothole. When a pothole is reported to us we send one of our Highway Stewards to inspect the area as soon as possible and arrange repair.
Our response times for repair once the pothole has been classified by the Highways Steward are listed below:
Most A and B roads
More than 100mm deep and more than 300mm wide – two hours
40mm to 100mm deep and more than 300mm wide – five days
Approaching 40mm deep – one month
Most C and unclassified roads
More than 100mm deep and more than 300mm wide – five days
40mm to 100mm deep and more than 300mm wide – six months
If a pothole is more than 100mm deep and more than 300mm wide on an A or B road we will make it safe within two hours. If you see a dangerous pothole please let us know by contacting our Highways Contact Centre.