Potholes

How potholes form

Potholes happen when roads freeze and thaw repeatedly, causing the surface to break up. They appear more frequently in late winter and early spring.

What we do

We inspect every road in East Sussex at least once a year but potholes can form quickly.

Report a pothole

You can report a pothole using our online reporting system.

What we need to know

When reporting a pothole please be as detailed as you can in your description. Let us know:

  • Where is it? (road name, town, nearby landmarks or house numbers)
  • How big is it? E.g. golf ball, tennis ball or football sized (please only measure if safe to do so)
  • Your contact details – in case we need more information.

What you can expect

We prioritise repairs according to size and location of the pothole. Our response times are listed below:

A and B roads

More than 100mm deep and more than 300mm wide – two hours

40mm to 100mm deep and more than 300mm wide – five days

Less than 40mm deep – one month

C and unclassified roads

More than 100mm deep and more than 300mm wide – five days

40mm to 100mm deep and more than 300mm wide – six months

Less than 40mm deep – 12 months

Dangerous potholes

If a pothole is more than 100mm deep on an A or B road we will make it safe within two hours. If you see a dangerous pothole please let us know by contacting our Highways Contact Centre.

For more information please see: