Key policies, plans and developments in libraries

Library policies

These are the key policies behind the services our libraries provide and how you use them.

• Library customer service standards
  How we will provide services and help you in person and by phone, email or letter.
• Library regulations and byelaws
  What you can do in our libraries, including borrowing books and other materials and using our buildings.
• Acceptable use policies for library computers
  Policies for adults and children using computers in our libraries.
• Fees and charges
  It's free to join, borrow books and use our computers. We only charge small fees for reserving and hiring items, overdue and lost items, photocopying and printing.

Library plans and strategies

• Council Plan – the community services chapter
  The priorities for library services are set out in this chapter of the Council Plan, including facts and figures on our recent performance and how we will improve services.
• Library plans and vision for the future
  Our vision for library services 2009 to 2012, including our business plan and strategies for providing information and local studies services, and equal access for everyone from children to older people.
• Cultural strategy
  What we are doing to enrich the culture of East Sussex.

Developing our libraries

• Improving library buildings
  You told us that you want improved layout, design or location of some of our libraries. Find out what progress we've made to improve our facilities.

Contact us

If you have any comments about these policies, plans and developments, please contact us:

• A-Z of services – Libraries and Information
• Form – library comments