Library comments form

Use this form to:

• send us your comments, suggest improvements or complain
• ask us about your loans, reservations, renewals or charges.

We will respond in writing or by phone within five working days. If we can't respond fully within this time, we will let you know when you can expect a full response.

For more information about how we deal with your comments, please read our Library customer service standards.

PIN requests and local and family history

We have two other special forms which you can use for:

• PIN request for online library services
• Local and family history enquiries

Your personal details are protected when using our online forms. Read our privacy statement.