Contact us

Contact us

Email us

Just start typing, select your department and click Submit. It's simple and secure.

Our contact centres

  • Adult Social Care – 0345 60 80 191
  • Children's Services – 0345 60 80 192
  • Highways and rights of way – 0345 60 80 193
  • Local bus enquiries – 0345 60 80 194
  • Library renewals – 0345 60 80 195
  • Library enquiries – 0345 60 80 196
  • Trading Standards – 0345 60 80 197
  • Other enquiries – 0345 60 80 190
  • Or use our A-Z directory of services

Other useful contact information

Councillors and Chief Officers, other local councils, community help points, children's centres and advice bureaux.

Report a problem

From potholes and faulty street lights to anti-social behaviour.

Emergency numbers

Including hospitals and the police, flooding, utilities and household emergencies, and helplines.

Getting to County Hall

Location map, opening hours, directions by public transport and parking advice.

Complaints – procedures and departmental contacts

How we deal with your complaints, and how complaints about social care, schools and councillors might be handled differently.

How to send us a secure encrypted email

If you are sending personal or confidential information, you should either use our online form or our secure email system. The email system also allows you to send attachments in a secure way. We do not recommend you use normal email if you want to send, reply to or forward sensitive information.